I bought from a store that was advertising 50% off shipping. Total shipping was
only $22. However they shipped over DHL (only option they had available) and
2 days later I was hit with DHL fees for an additional $27. Looking at the tracking,
the package hasn't even left it's country of origin and DHL is already
charging.
There is no way the seller doesn't know DHL is doing this. Looking at his
reviews, he does have a few complaints about shipping costs.
In over 60 Bricklink orders (most international), I've only had to pay import
fees once, for an expensive set.
Is this grounds for a neutral or bad review? I've never given any neutral
or bad reviews to anyone but in this case I feel like he's advertising 50%
off in bad faith. I'm not a seller so I don't really know how it works
from his end. This ended up being really expensive shipping ($47.00) for an order
of only $150.00 in parts.
I bought from a store that was advertising 50% off shipping. Total shipping was
only $22. However they shipped over DHL (only option they had available) and
2 days later I was hit with DHL fees for an additional $27. Looking at the tracking,
the package hasn't even left it's country of origin and DHL is already
charging.
There is no way the seller doesn't know DHL is doing this. Looking at his
reviews, he does have a few complaints about shipping costs.
In over 60 Bricklink orders (most international), I've only had to pay import
fees once, for an expensive set.
Is this grounds for a neutral or bad review? I've never given any neutral
or bad reviews to anyone but in this case I feel like he's advertising 50%
off in bad faith. I'm not a seller so I don't really know how it works
from his end. This ended up being really expensive shipping ($47.00) for an order
of only $150.00 in parts.
Under normal circumstances, what you pay is taxes and fees. So technically the
seller might have given you 50% on shipping charges and they can not control
the taxes and fees.
And since taxes and fees are never consistent in the 22 years I deal with international
shipments on a daily basis, there is no way for the seller to know.
If you feel, like this was false advertisement I would contact the seller and
see what the answer is. Neutral or negative feedback on something the seller
has no influence on is not something I would do.
Just my two cents.
You will get smashed with taxes and fees every time a courier imports a package
for you over the value of $20.
Avoid couriers at all cost, postal services is the way to go.
youIn Buying, Styphelus writes:
Hi,
I bought from a store that was advertising 50% off shipping. Total shipping was
only $22. However they shipped over DHL (only option they had available) and
2 days later I was hit with DHL fees for an additional $27. Looking at the tracking,
the package hasn't even left it's country of origin and DHL is already
charging.
There is no way the seller doesn't know DHL is doing this. Looking at his
reviews, he does have a few complaints about shipping costs.
In over 60 Bricklink orders (most international), I've only had to pay import
fees once, for an expensive set.
Is this grounds for a neutral or bad review? I've never given any neutral
or bad reviews to anyone but in this case I feel like he's advertising 50%
off in bad faith. I'm not a seller so I don't really know how it works
from his end. This ended up being really expensive shipping ($47.00) for an order
of only $150.00 in parts.
You will get smashed with taxes and fees every time a courier imports a package
for you over the value of $20.
Avoid couriers at all cost, postal services is the way to go.
youIn Buying, Styphelus writes:
Hi,
I bought from a store that was advertising 50% off shipping. Total shipping was
only $22. However they shipped over DHL (only option they had available) and
2 days later I was hit with DHL fees for an additional $27. Looking at the tracking,
the package hasn't even left it's country of origin and DHL is already
charging.
There is no way the seller doesn't know DHL is doing this. Looking at his
reviews, he does have a few complaints about shipping costs.
In over 60 Bricklink orders (most international), I've only had to pay import
fees once, for an expensive set.
Is this grounds for a neutral or bad review? I've never given any neutral
or bad reviews to anyone but in this case I feel like he's advertising 50%
off in bad faith. I'm not a seller so I don't really know how it works
from his end. This ended up being really expensive shipping ($47.00) for an order
of only $150.00 in parts.
Yup, dhl is the most consistent for import costs but also one of the cheapest.
In Buying, legomalego writes:
You will get smashed with taxes and fees every time a courier imports a package
for you over the value of $20.
Avoid couriers at all cost, postal services is the way to go.
youIn Buying, Styphelus writes:
Hi,
I bought from a store that was advertising 50% off shipping. Total shipping was
only $22. However they shipped over DHL (only option they had available) and
2 days later I was hit with DHL fees for an additional $27. Looking at the tracking,
the package hasn't even left it's country of origin and DHL is already
charging.
There is no way the seller doesn't know DHL is doing this. Looking at his
reviews, he does have a few complaints about shipping costs.
In over 60 Bricklink orders (most international), I've only had to pay import
fees once, for an expensive set.
Is this grounds for a neutral or bad review? I've never given any neutral
or bad reviews to anyone but in this case I feel like he's advertising 50%
off in bad faith. I'm not a seller so I don't really know how it works
from his end. This ended up being really expensive shipping ($47.00) for an order
of only $150.00 in parts.
Is this grounds for a neutral or bad review? I've never given any neutral
or bad reviews to anyone but in this case I feel like he's advertising 50%
off in bad faith. I'm not a seller so I don't really know how it works
from his end. This ended up being really expensive shipping ($47.00) for an order
of only $150.00 in parts.
You are always responsible for import taxes, and CBSA can charge I think for
anything over $20 if they choose to (might be a bit higher now, but still a lot
lower threshold than this order).
Any company outside of their national carrier automatically charges taxes no
matter what, and they all have that added brokerage fee of usually in the $12-20
range + the taxes you owe. If they ship via national carrier and hand off to
Canada Post, those ones are more likely to sneak through without getting taxed
as CBSA is pretty lax. But if it does prompt for taxes, Canada Post will ask
to collect it and they also charge a "brokerage" charge I think of $10
+ the taxes.
This has nothing to do with the seller. Armed with this information about how
carriers charge, you can opt to not shop from stores that ship with DHL, UPS,
or Fedex. Stick to stores that are using their own (so like USPS, Royal Mail,
DeutschePost, etc). If you're not sure which one they use, contact in advance
and ask before ordering.
Is this grounds for a neutral or bad review? I've never given any neutral
or bad reviews to anyone but in this case I feel like he's advertising 50%
off in bad faith. I'm not a seller so I don't really know how it works
from his end. This ended up being really expensive shipping ($47.00) for an order
of only $150.00 in parts.
You are always responsible for import taxes, and CBSA can charge I think for
anything over $20 if they choose to (might be a bit higher now, but still a lot
lower threshold than this order).
Any company outside of their national carrier automatically charges taxes no
matter what, and they all have that added brokerage fee of usually in the $12-20
range + the taxes you owe. If they ship via national carrier and hand off to
Canada Post, those ones are more likely to sneak through without getting taxed
as CBSA is pretty lax. But if it does prompt for taxes, Canada Post will ask
to collect it and they also charge a "brokerage" charge I think of $10
+ the taxes.
This has nothing to do with the seller. Armed with this information about how
carriers charge, you can opt to not shop from stores that ship with DHL, UPS,
or Fedex. Stick to stores that are using their own (so like USPS, Royal Mail,
DeutschePost, etc). If you're not sure which one they use, contact in advance
and ask before ordering.
USPS can be horrible depending where you live so keep that in mind.
I bought from a store that was advertising 50% off shipping. Total shipping was
only $22. However they shipped over DHL (only option they had available) and
2 days later I was hit with DHL fees for an additional $27. Looking at the tracking,
the package hasn't even left it's country of origin and DHL is already
charging.
If they have underpaid the postage, then they should make up the difference.
If it is tax or import VAT or similar, and government or courier charges to collect
this, then it is on you. It makes no difference if you have not been caught out
for this before.
Is this grounds for a neutral or bad review? I've never given any neutral
or bad reviews to anyone but in this case I feel like he's advertising 50%
off in bad faith. I'm not a seller so I don't really know how it works
from his end. This ended up being really expensive shipping ($47.00) for an order
of only $150.00 in parts.
If shipping was $47 and you were charged half that, then the seller has not done
anything wrong. If it is tax / VAT then that is not a shipping cost, even if
collected by the shipping agent.
As for the last sentence, the shipping cost doesn't really depend on the
value of the parts. You can have heavy but cheap items that cost a lot to ship
compared to their value, or light but expensive items that are relatively cheap
to ship compared to their value.
I bought from a store that was advertising 50% off shipping. Total shipping was
only $22. However they shipped over DHL (only option they had available) and
2 days later I was hit with DHL fees for an additional $27. Looking at the tracking,
the package hasn't even left it's country of origin and DHL is already
charging.
It sounds like import taxes plus brokerage fees to me - if it were additional
shipping fees DHL would be asking the seller for them, not the buyer.
Is this grounds for a neutral or bad review? I've never given any neutral
or bad reviews to anyone but in this case I feel like he's advertising 50%
off in bad faith. I'm not a seller so I don't really know how it works
from his end. This ended up being really expensive shipping ($47.00) for an order
of only $150.00 in parts.
Nope, this is not at all the seller's fault - he or she has no control over
customs/import fees or brokerage fees (well, once the courier is chosen, at any
rate). You've been lucky to avoid import taxes for this long.
Shipping costs and import taxes are two different things. The sellers has nothing
to do with your country's taxes and normaly doesn't know about it. It's
all on the buyer to know these things (his country's laws and taxes and import
fees).
There's no ground whatsoever for anything than a positive feedback here.
Canada, Ontario
USA, Washington
United Kingdom, England