Discussion Forum: Thread 330309

 Author: Sethhansen1974 View Messages Posted By Sethhansen1974
 Posted: Nov 21, 2022 07:08
 Subject: Seller help links
 Viewed: 71 times
 Topic: Suggestions
 Status:Open
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Sethhansen1974 (57)

Location:  Australia, Queensland
Member Since Contact Type Status
Mar 2, 2014 Contact Member Buyer
Buying Privileges - OK
Am finding some sellers don't know how to actually use this site correctly.
Don't know how to invoice or set up instant payment. Suggest help cheats
be setup so they can refer to.
 Author: Brickwilbo View Messages Posted By Brickwilbo
 Posted: Nov 21, 2022 08:19
 Subject: Re: Seller help links
 Viewed: 28 times
 Topic: Suggestions
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Brickwilbo (1534)

Location:  Netherlands, Gelderland
Member Since Contact Type Status Collage
Oct 24, 2007 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
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Store Closed Store: Brickwilbo Betuwe Bricks
BrickLink Discussions Moderator (?)
In Suggestions, Sethhansen1974 writes:
  Am finding some sellers don't know how to actually use this site correctly.
Don't know how to invoice or set up instant payment. Suggest help cheats
be setup so they can refer to.

There are two links to helppages below almost any page.
 
 Author: jennnifer View Messages Posted By jennnifer
 Posted: Nov 21, 2022 10:19
 Subject: Re: Seller help links
 Viewed: 47 times
 Topic: Suggestions
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jennnifer (3531)

Location:  USA, Illinois
Member Since Contact Type Status
Sep 8, 2009 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Old Grey Bricks
In Suggestions, Sethhansen1974 writes:
  Am finding some sellers don't know how to actually use this site correctly.
Don't know how to invoice or set up instant payment. Suggest help cheats
be setup so they can refer to.

Yes, there is nothing easy or intuitive about our invoice and shipping systems.
They have to work worldwide selling an incredibly diverse product within different
payment, tax, and postal systems. Some sellers take the time to learn about all
that goes into shipping methods and pricing before they open for business. Some
have the total experience of 'going to the post office' to ship a package,
and have never accepted an online payment, printed a label online, or shipped
internationally.

BrickLink's Help is sadly out of date and unhelpful. There is no quick and
easy way to set up Instant Checkout. It's complicated if you know what you
are doing and downright intimidating if you don't. There is no quick 'help
cheat' that will overcome these issues. BrickLink would need to make a series
of How To guides and videos just to cover the basics.

You can usually spot a seller who doesn't know what they are about by their
terms page.

Good luck,
Jen