| Discussion Forum: Thread 315953 |
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| | | Author: | yorbrick  | | Posted: | Jan 19, 2022 11:12 | | Subject: | Allow seller to cancel an order after refund | | Viewed: | 117 times | | Topic: | Suggestions | | Status: | Open | | Vote: | [Yes|No] | |
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| When a seller refunds an order fully (when it has been paid by PayPal onsite),
allow the seller to cancel it no matter what status the buyer has set for the
order. BL knows the refund has gone through, so it is ridiculous sellers have
to ask buyers to remove received/completed status once they have their refund.
Or allow a seller to cancel it no matter what the status is set at after a full
refund is given.
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| | | | | Author: | cosmicray | | Posted: | Jan 19, 2022 11:35 | | Subject: | Re: Allow seller to cancel an order after refund | | Viewed: | 41 times | | Topic: | Suggestions | |
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| In Suggestions, yorbrick writes:
| | When a seller refunds an order fully (when it has been paid by PayPal onsite),
allow the seller to cancel it no matter what status the buyer has set for the
order. BL knows the refund has gone through, so it is ridiculous sellers have
to ask buyers to remove received/completed status once they have their refund.
Or allow a seller to cancel it no matter what the status is set at after a full
refund is given.
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I thought it was well known that a full refund causes the BL system to allow
the seller to set the statuses back to None/Ready, and then effect an OCR.
What am I missing here ?
Nita Rae
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| | | | | | | Author: | yorbrick | | Posted: | Jan 19, 2022 12:07 | | Subject: | Re: Allow seller to cancel an order after refund | | Viewed: | 49 times | | Topic: | Suggestions | |
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| In Suggestions, cosmicray writes:
| | In Suggestions, yorbrick writes:
| | When a seller refunds an order fully (when it has been paid by PayPal onsite),
allow the seller to cancel it no matter what status the buyer has set for the
order. BL knows the refund has gone through, so it is ridiculous sellers have
to ask buyers to remove received/completed status once they have their refund.
Or allow a seller to cancel it no matter what the status is set at after a full
refund is given.
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I thought it was well known that a full refund causes the BL system to allow
the seller to set the statuses back to None/Ready, and then effect an OCR.
What am I missing here ?
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It doesn't. If a buyer sets up as received then a seller cannot reset it.
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United Kingdom, England
USA, Florida