| Discussion Forum: Thread 306524 |
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| | | Author: | cranium  | | Posted: | Jul 14, 2021 13:23 | | Subject: | Complete vs Incomplete | | Viewed: | 133 times | | Topic: | Catalog | | Status: | Open | |
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| I recently made a purchase described as complete, with a figure not in the original
set.
This did not say in the description that one of the figures was not included
so a replacement was issued instead.
I have posed the question to the seller who advised there was a photo that showed
the replaced figure in the set and that the replacement figure was detailed in
the description. However, when I came back to ask about the description's
lack of "missing (or no) specific figure" and that it was labelled as "Used -
Complete", and the fact that complete means all figures unless specifically stated,
they have gone quiet on me.
Please can you confirm if this was satisfactorily marked as complete, or should
it be incomplete & what I could do from here as I spent a great deal more than
the set was worth to get hold of this specific figure!
Thanks
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| | | | | Author: | Kesleyk | | Posted: | Jul 14, 2021 13:42 | | Subject: | Re: Complete vs Incomplete | | Viewed: | 49 times | | Topic: | Catalog | |
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| In Catalog, cranium writes:
| | I recently made a purchase described as complete, with a figure not in the original
set.
This did not say in the description that one of the figures was not included
so a replacement was issued instead.
I have posed the question to the seller who advised there was a photo that showed
the replaced figure in the set and that the replacement figure was detailed in
the description. However, when I came back to ask about the description's
lack of "missing (or no) specific figure" and that it was labelled as "Used -
Complete", and the fact that complete means all figures unless specifically stated,
they have gone quiet on me.
Please can you confirm if this was satisfactorily marked as complete, or should
it be incomplete & what I could do from here as I spent a great deal more than
the set was worth to get hold of this specific figure!
Thanks
|
https://www.bricklink.com/help.asp?helpID=102
Complete - Set contains all parts necessary to build all of the models
(including alternate models) in the instructions but does not have to contain
the original box/packaging and/or extra parts. If the set is missing instructions,
the description must state so. If the set did not come with instructions then
the set should include all parts listed in the picture inventory which is located
on the box or bucket. The set must include all original stickers used on the
model either still on the sticker sheet or applied.
Incomplete - Set is missing some contents. Description should state what
exactly is missing.
***
It sounds like you are indicating the set was missing one of the set's minifigures,
which would not conform with the Complete definition: "...contains all parts
necessary to build all of the models..." If I understand you correctly, the
set should have been marked Incomplete, with the description detailing what was
missing (minifigure). The seller could also have included in the Incomplete
listing that a replacement figure would be provided (detailing what the replacement
was) but a replacement not included in the set's inventory in place of a
missing figure does not make the set Complete.
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| | | | | | | Author: | cranium | | Posted: | Jul 15, 2021 03:33 | | Subject: | Re: Complete vs Incomplete | | Viewed: | 40 times | | Topic: | Catalog | |
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| Exactly what I thought, thank you very much! I will continue to pursue the seller
& request a refund.
Thanks again
In Catalog, Kesleyk writes:
| | In Catalog, cranium writes:
| | I recently made a purchase described as complete, with a figure not in the original
set.
This did not say in the description that one of the figures was not included
so a replacement was issued instead.
I have posed the question to the seller who advised there was a photo that showed
the replaced figure in the set and that the replacement figure was detailed in
the description. However, when I came back to ask about the description's
lack of "missing (or no) specific figure" and that it was labelled as "Used -
Complete", and the fact that complete means all figures unless specifically stated,
they have gone quiet on me.
Please can you confirm if this was satisfactorily marked as complete, or should
it be incomplete & what I could do from here as I spent a great deal more than
the set was worth to get hold of this specific figure!
Thanks
|
https://www.bricklink.com/help.asp?helpID=102
Complete - Set contains all parts necessary to build all of the models
(including alternate models) in the instructions but does not have to contain
the original box/packaging and/or extra parts. If the set is missing instructions,
the description must state so. If the set did not come with instructions then
the set should include all parts listed in the picture inventory which is located
on the box or bucket. The set must include all original stickers used on the
model either still on the sticker sheet or applied.
Incomplete - Set is missing some contents. Description should state what
exactly is missing.
***
It sounds like you are indicating the set was missing one of the set's minifigures,
which would not conform with the Complete definition: "...contains all parts
necessary to build all of the models..." If I understand you correctly, the
set should have been marked Incomplete, with the description detailing what was
missing (minifigure). The seller could also have included in the Incomplete
listing that a replacement figure would be provided (detailing what the replacement
was) but a replacement not included in the set's inventory in place of a
missing figure does not make the set Complete.
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| | | | | Author: | yorbrick | | Posted: | Jul 14, 2021 13:53 | | Subject: | Re: Complete vs Incomplete | | Viewed: | 40 times | | Topic: | Catalog | |
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| In Catalog, cranium writes:
| | I recently made a purchase described as complete, with a figure not in the original
set.
This did not say in the description that one of the figures was not included
so a replacement was issued instead.
I have posed the question to the seller who advised there was a photo that showed
the replaced figure in the set and that the replacement figure was detailed in
the description. However, when I came back to ask about the description's
lack of "missing (or no) specific figure" and that it was labelled as "Used -
Complete", and the fact that complete means all figures unless specifically stated,
they have gone quiet on me.
Please can you confirm if this was satisfactorily marked as complete, or should
it be incomplete & what I could do from here as I spent a great deal more than
the set was worth to get hold of this specific figure!
Thanks
|
That sounds incomplete to me. Ask for a refund.
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| | | | | Author: | tons_of_bricks | | Posted: | Jul 14, 2021 14:01 | | Subject: | Re: Complete vs Incomplete | | Viewed: | 37 times | | Topic: | Catalog | |
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| In Catalog, cranium writes:
| | I recently made a purchase described as complete, with a figure not in the original
set.
This did not say in the description that one of the figures was not included
so a replacement was issued instead.
I have posed the question to the seller who advised there was a photo that showed
the replaced figure in the set and that the replacement figure was detailed in
the description. However, when I came back to ask about the description's
lack of "missing (or no) specific figure" and that it was labelled as "Used -
Complete", and the fact that complete means all figures unless specifically stated,
they have gone quiet on me.
Please can you confirm if this was satisfactorily marked as complete, or should
it be incomplete & what I could do from here as I spent a great deal more than
the set was worth to get hold of this specific figure!
Thanks
|
Obviously incomplete and the seller being deceptive. I would ask for a refund.
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| | | | | Author: | psusaxman2000 | | Posted: | Jul 14, 2021 14:03 | | Subject: | Re: Complete vs Incomplete | | Viewed: | 36 times | | Topic: | Catalog | |
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| In Catalog, cranium writes:
| | I recently made a purchase described as complete, with a figure not in the original
set.
This did not say in the description that one of the figures was not included
so a replacement was issued instead.
I have posed the question to the seller who advised there was a photo that showed
the replaced figure in the set and that the replacement figure was detailed in
the description. However, when I came back to ask about the description's
lack of "missing (or no) specific figure" and that it was labelled as "Used -
Complete", and the fact that complete means all figures unless specifically stated,
they have gone quiet on me.
Please can you confirm if this was satisfactorily marked as complete, or should
it be incomplete & what I could do from here as I spent a great deal more than
the set was worth to get hold of this specific figure!
Thanks
|
As others have mentioned by your description, this should have been listed as
incomplete. I would continued to reach out to the seller. If they are non-responsive,
you could always start an NPB to get their attention or you could file a Paypal
claim the item was not correct.
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| | | | | | | Author: | Kesleyk | | Posted: | Jul 14, 2021 14:09 | | Subject: | Re: Complete vs Incomplete | | Viewed: | 36 times | | Topic: | Catalog | |
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| In Catalog, psusaxman2000 writes:
| | In Catalog, cranium writes:
| | I recently made a purchase described as complete, with a figure not in the original
set.
This did not say in the description that one of the figures was not included
so a replacement was issued instead.
I have posed the question to the seller who advised there was a photo that showed
the replaced figure in the set and that the replacement figure was detailed in
the description. However, when I came back to ask about the description's
lack of "missing (or no) specific figure" and that it was labelled as "Used -
Complete", and the fact that complete means all figures unless specifically stated,
they have gone quiet on me.
Please can you confirm if this was satisfactorily marked as complete, or should
it be incomplete & what I could do from here as I spent a great deal more than
the set was worth to get hold of this specific figure!
Thanks
|
As others have mentioned by your description, this should have been listed as
incomplete. I would continued to reach out to the seller. If they are non-responsive,
you could always start an NPB to get their attention or you could file a Paypal
claim the item was not correct.
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I think they meant "NSS".
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| | | | | | | | | Author: | psusaxman2000 | | Posted: | Jul 14, 2021 14:17 | | Subject: | Re: Complete vs Incomplete | | Viewed: | 54 times | | Topic: | Catalog | |
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| In Catalog, Kesleyk writes:
| | In Catalog, psusaxman2000 writes:
| | In Catalog, cranium writes:
| | I recently made a purchase described as complete, with a figure not in the original
set.
This did not say in the description that one of the figures was not included
so a replacement was issued instead.
I have posed the question to the seller who advised there was a photo that showed
the replaced figure in the set and that the replacement figure was detailed in
the description. However, when I came back to ask about the description's
lack of "missing (or no) specific figure" and that it was labelled as "Used -
Complete", and the fact that complete means all figures unless specifically stated,
they have gone quiet on me.
Please can you confirm if this was satisfactorily marked as complete, or should
it be incomplete & what I could do from here as I spent a great deal more than
the set was worth to get hold of this specific figure!
Thanks
|
As others have mentioned by your description, this should have been listed as
incomplete. I would continued to reach out to the seller. If they are non-responsive,
you could always start an NPB to get their attention or you could file a Paypal
claim the item was not correct.
|
I think they meant "NSS".
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Yes, you are correct. Trying to distract myself from my day job chaos and typed
the wrong abbreviation. Sad part is, I originally has on of my work ones in
there and only caught it on review or it would have been even more confusing,
lol.
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United Kingdom, England
USA, Texas
