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| | | Author: | infinibrix  | | Posted: | Jun 29, 2021 05:03 | | Subject: | Minimum buy option for Domestic/International | | Viewed: | 137 times | | Topic: | Suggestions | | Status: | Open | | Vote: | [Yes|No] | |
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| It would be useful if there was an option to set a separate minimum buy option
for selling to international customers. For instance whilst I might be happy
to have a minimum buy of £3 for domestic (UK) customers I would prefer to discourage
small purchases from overseas not least because they require more handling time/customs
paperwork plus with the new VAT restrictions on how much you can sell within
the EU before needing to register for VAT I would prefer to be more selective
when it comes to choosing the type of international transactions I'm willing
to accept
It amazes me just how often you get overseas buyers ordering one or two items
even though the shipping is double/trebble the cost?
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| | | | | Author: | Teup | | Posted: | Jun 29, 2021 05:27 | | Subject: | Re: Minimum buy option for Domestic/International | | Viewed: | 48 times | | Topic: | Suggestions | |
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| In Suggestions, infinibrix writes:
| | It would be useful if there was an option to set a separate minimum buy option
for selling to international customers. For instance whilst I might be happy
to have a minimum buy of £3 for domestic (UK) customers I would prefer to discourage
small purchases from overseas not least because they require more handling time/customs
paperwork plus with the new VAT restrictions on how much you can sell within
the EU before needing to register for VAT I would prefer to be more selective
when it comes to choosing the type of international transactions I'm willing
to accept
It amazes me just how often you get overseas buyers ordering one or two items
even though the shipping is double/trebble the cost?
|
Well, you could set up a shipping method that charges whatever you need to charge
to make it worth it for you. That way you lose less business and buyers still
have an option.
I think the best thing Bricklink could fix is making it so that when you set
a minimum order amount for your international shipping methods, then that value
automatically is displayed as the minimum order value to those buyers. So it
elimiates scenarios where buyers get this error that there are no shipping methods
available. But it's just one of those many things that would be too logical
for Bricklink to ever implement 
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| | | | | | | Author: | infinibrix | | Posted: | Jun 29, 2021 06:19 | | Subject: | Re: Minimum buy option for Domestic/International | | Viewed: | 37 times | | Topic: | Suggestions | |
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| In Suggestions, Teup writes:
| | In Suggestions, infinibrix writes:
| | It would be useful if there was an option to set a separate minimum buy option
for selling to international customers. For instance whilst I might be happy
to have a minimum buy of £3 for domestic (UK) customers I would prefer to discourage
small purchases from overseas not least because they require more handling time/customs
paperwork plus with the new VAT restrictions on how much you can sell within
the EU before needing to register for VAT I would prefer to be more selective
when it comes to choosing the type of international transactions I'm willing
to accept
It amazes me just how often you get overseas buyers ordering one or two items
even though the shipping is double/trebble the cost?
|
Well, you could set up a shipping method that charges whatever you need to charge
to make it worth it for you. That way you lose less business and buyers still
have an option.
|
The thing is increasing shipping and/or adding fees for international transactions
is'nt an ideal soltution especially as it may not always go down well from
a customers perspective nor reflect well on the seller
At least with a minimum buy the customer gets extra parts for that additional
spend whereas by just adding fees those extra charges become extortion! Yes it
would be the customers choice to make but then many customers may not always
fully understand or agree with the sellers motive for such fees resulting in
a higher liklihood of feedback issues!
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| | | | | | | | | Author: | Teup | | Posted: | Jun 29, 2021 06:47 | | Subject: | Re: Minimum buy option for Domestic/International | | Viewed: | 32 times | | Topic: | Suggestions | |
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| In Suggestions, infinibrix writes:
| | In Suggestions, Teup writes:
| | In Suggestions, infinibrix writes:
| | It would be useful if there was an option to set a separate minimum buy option
for selling to international customers. For instance whilst I might be happy
to have a minimum buy of £3 for domestic (UK) customers I would prefer to discourage
small purchases from overseas not least because they require more handling time/customs
paperwork plus with the new VAT restrictions on how much you can sell within
the EU before needing to register for VAT I would prefer to be more selective
when it comes to choosing the type of international transactions I'm willing
to accept
It amazes me just how often you get overseas buyers ordering one or two items
even though the shipping is double/trebble the cost?
|
Well, you could set up a shipping method that charges whatever you need to charge
to make it worth it for you. That way you lose less business and buyers still
have an option.
|
The thing is increasing shipping and/or adding fees for international transactions
is'nt an ideal soltution especially as it may not always go down well from
a customers perspective nor reflect well on the seller
At least with a minimum buy the customer gets extra parts for that additional
spend whereas by just adding fees those extra charges become extortion! Yes it
would be the customers choice to make but then many customers may not always
fully understand or agree with the sellers motive for such fees resulting in
a higher liklihood of feedback issues!
|
I would say, they can just take it or leave it. And your intentions are legitimate
because you legitimately consider blocking such orders. So we're really talking
real costs here. But I guess the problem here is that Bricklink suffers from
this "actual postage" tradition that it once had, but to be honest I wouldn't
care about it. I've also been having several euros of handling fees in some
shipping rates, and I don't apologise for anything (without it it wouldn't
have been worth it for me because I needed to write software to accomodate to
new shipping rules, which took a lot of time, as well as buy a new labelwriter
for those shipments).
I get what you're saying, but as for me, I guess I just don't want to
make Bricklink's problem my problem. It's perfectly normal for any webshop
to charge whatever administration costs they want, so it should be here too..
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| | | | | | | | | | | Author: | infinibrix | | Posted: | Jun 29, 2021 07:47 | | Subject: | Re: Minimum buy option for Domestic/International | | Viewed: | 43 times | | Topic: | Suggestions | |
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| In Suggestions, Teup writes:
| |
I would say, they can just take it or leave it. And your intentions are legitimate
because you legitimately consider blocking such orders. So we're really talking
real costs here. But I guess the problem here is that Bricklink suffers from
this "actual postage" tradition that it once had, but to be honest I wouldn't
care about it. I've also been having several euros of handling fees in some
shipping rates, and I don't apologise for anything (without it it wouldn't
have been worth it for me because I needed to write software to accomodate to
new shipping rules, which took a lot of time, as well as buy a new labelwriter
for those shipments).
I get what you're saying, but as for me, I guess I just don't want to
make Bricklink's problem my problem. It's perfectly normal for any webshop
to charge whatever administration costs they want, so it should be here too..
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Well I already charge an international shipping/handling charge which is a little
over the actual shipping cost by a couple of pound or so but if you want an international
order to be a minimum of say £10-20 you can't really incorporate that kind
of amount onto your invoice without it coming accross to the customer as a substantial
and extortionate fee and whilst you may feel its perfectly normal to choose what
you charge it should also be normal to not have to feel the need to charge fees
too!
The other important thing is that any selling options that aid sellers so they
don't need to incorporate hidden fees is better for all and clearer for buyers
to understand as many dont always have time to read lengthy store terms!
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| | | | | | | | | | | | | Author: | Teup | | Posted: | Jun 29, 2021 08:43 | | Subject: | Re: Minimum buy option for Domestic/International | | Viewed: | 37 times | | Topic: | Suggestions | |
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| In Suggestions, infinibrix writes:
| | In Suggestions, Teup writes:
| |
I would say, they can just take it or leave it. And your intentions are legitimate
because you legitimately consider blocking such orders. So we're really talking
real costs here. But I guess the problem here is that Bricklink suffers from
this "actual postage" tradition that it once had, but to be honest I wouldn't
care about it. I've also been having several euros of handling fees in some
shipping rates, and I don't apologise for anything (without it it wouldn't
have been worth it for me because I needed to write software to accomodate to
new shipping rules, which took a lot of time, as well as buy a new labelwriter
for those shipments).
I get what you're saying, but as for me, I guess I just don't want to
make Bricklink's problem my problem. It's perfectly normal for any webshop
to charge whatever administration costs they want, so it should be here too..
|
Well I already charge an international shipping/handling charge which is a little
over the actual shipping cost by a couple of pound or so but if you want an international
order to be a minimum of say £10-20 you can't really incorporate that kind
of amount onto your invoice without it coming accross to the customer as a substantial
and extortionate fee and whilst you may feel its perfectly normal to choose what
you charge it should also be normal to not have to feel the need to charge fees
too!
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Fair enough, yeah, then I guess it would be best if the settings of the shipping
methods would automatically result in a minimum order amount. Otherwise we'd
need a box per country/region (because what is "international" - it's a gradual
concept). And I wouldn't want to see yet more "minimum order" boxes, as the
ones from the shipping methods and the store minimum are already causing conflicts
sometimes. This is still something Bricklink needs to look at, but they won't.
| | The other important thing is that any selling options that aid sellers so they
don't need to incorporate hidden fees is better for all and clearer for buyers
to understand as many dont always have time to read lengthy store terms!
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Yeah, definitely. Ideally the whole money topic would be removed from terms completely
and the actual shipping rate be visible to the buyer at all times while they're
shopping.
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| | | | | | | | | | | | | | | Author: | peregrinator | | Posted: | Jun 29, 2021 08:49 | | Subject: | Re: Minimum buy option for Domestic/International | | Viewed: | 32 times | | Topic: | Suggestions | |
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| In Suggestions, Teup writes:
| | Yeah, definitely. Ideally the whole money topic would be removed from terms completely
and the actual shipping rate be visible to the buyer at all times while they're
shopping.
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Interesting idea, that would also require that sellers allow the estimated shipping
amount to show (which I think is a good idea - might cut down on the order cancellations
for "excessive shipping")
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| | | | | Author: | GraysBricks | | Posted: | Jun 29, 2021 06:54 | | Subject: | Re: Minimum buy option for Domestic/International | | Viewed: | 31 times | | Topic: | Suggestions | |
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| In Suggestions, infinibrix writes:
| | It would be useful if there was an option to set a separate minimum buy option
for selling to international customers. For instance whilst I might be happy
to have a minimum buy of £3 for domestic (UK) customers I would prefer to discourage
small purchases from overseas not least because they require more handling time/customs
paperwork plus with the new VAT restrictions on how much you can sell within
the EU before needing to register for VAT I would prefer to be more selective
when it comes to choosing the type of international transactions I'm willing
to accept
It amazes me just how often you get overseas buyers ordering one or two items
even though the shipping is double/trebble the cost?
|
Excellent idea, got my vote.
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| | | | | Author: | zorbanj | | Posted: | Jun 29, 2021 09:21 | | Subject: | Re: Minimum buy option for Domestic/International | | Viewed: | 49 times | | Topic: | Suggestions | |
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| Not quite what you are looking for but see attached,. This is found under store
settings - shipping.
You can set one minimum (or no minimum) for the domestic shipping method and
another for the inernational.
That way if an overseas buyer insists on ordering even with a minimum handling
fee the order will now be worth your time.
In Suggestions, infinibrix writes:
| | It would be useful if there was an option to set a separate minimum buy option
for selling to international customers. For instance whilst I might be happy
to have a minimum buy of £3 for domestic (UK) customers I would prefer to discourage
small purchases from overseas not least because they require more handling time/customs
paperwork plus with the new VAT restrictions on how much you can sell within
the EU before needing to register for VAT I would prefer to be more selective
when it comes to choosing the type of international transactions I'm willing
to accept
It amazes me just how often you get overseas buyers ordering one or two items
even though the shipping is double/trebble the cost?
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| | | | | Author: | wildchicken13 | | Posted: | Jun 29, 2021 09:45 | | Subject: | Re: Minimum buy option for Domestic/International | | Viewed: | 47 times | | Topic: | Suggestions | |
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| In Suggestions, infinibrix writes:
| | It would be useful if there was an option to set a separate minimum buy option
for selling to international customers. For instance whilst I might be happy
to have a minimum buy of £3 for domestic (UK) customers I would prefer to discourage
small purchases from overseas not least because they require more handling time/customs
paperwork plus with the new VAT restrictions on how much you can sell within
the EU before needing to register for VAT I would prefer to be more selective
when it comes to choosing the type of international transactions I'm willing
to accept
|
It already exists! In your store settings under the shipping tab, you can set
a minimum buy for each shipping method. You can even set a maximum buy if you
would like. Note that you will need separate shipping methods for domestic and
international orders for this to work. Also note that the minimum buy shown to
customers in your store will be the one set for your entire store, not each shipping
method.
| | It amazes me just how often you get overseas buyers ordering one or two items
even though the shipping is double/trebble the cost?
|
Sometimes, you just need that one part and it's only available at a few stores.
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| | | | | | | Author: | Teup | | Posted: | Jun 29, 2021 10:08 | | Subject: | Re: Minimum buy option for Domestic/International | | Viewed: | 36 times | | Topic: | Suggestions | |
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| It works, but it doesn't update the minimum order amount on the customer's
side, so unless Bricklink fixes that, it's a bit of an ugly workaround. Buyers
will come to your shop, put things in their cart, then notice they get an error
when they check out even though they met the minimum order restriction. Not fun
for them and probably not fun for you because you're going to get messages
asking what's wrong etc.
In Suggestions, wildchicken13 writes:
| | In Suggestions, infinibrix writes:
| | It would be useful if there was an option to set a separate minimum buy option
for selling to international customers. For instance whilst I might be happy
to have a minimum buy of £3 for domestic (UK) customers I would prefer to discourage
small purchases from overseas not least because they require more handling time/customs
paperwork plus with the new VAT restrictions on how much you can sell within
the EU before needing to register for VAT I would prefer to be more selective
when it comes to choosing the type of international transactions I'm willing
to accept
|
It already exists! In your store settings under the shipping tab, you can set
a minimum buy for each shipping method. You can even set a maximum buy if you
would like. Note that you will need separate shipping methods for domestic and
international orders for this to work. Also note that the minimum buy shown to
customers in your store will be the one set for your entire store, not each shipping
method.
| | It amazes me just how often you get overseas buyers ordering one or two items
even though the shipping is double/trebble the cost?
|
Sometimes, you just need that one part and it's only available at a few stores.
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| | | | | | | Author: | infinibrix | | Posted: | Jun 29, 2021 10:18 | | Subject: | Re: Minimum buy option for Domestic/International | | Viewed: | 40 times | | Topic: | Suggestions | |
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| In Suggestions, wildchicken13 writes:
| | In Suggestions, infinibrix writes:
| | It would be useful if there was an option to set a separate minimum buy option
for selling to international customers. For instance whilst I might be happy
to have a minimum buy of £3 for domestic (UK) customers I would prefer to discourage
small purchases from overseas not least because they require more handling time/customs
paperwork plus with the new VAT restrictions on how much you can sell within
the EU before needing to register for VAT I would prefer to be more selective
when it comes to choosing the type of international transactions I'm willing
to accept
|
It already exists! In your store settings under the shipping tab, you can set
a minimum buy for each shipping method. You can even set a maximum buy if you
would like. Note that you will need separate shipping methods for domestic and
international orders for this to work. Also note that the minimum buy shown to
customers in your store will be the one set for your entire store, not each shipping
method.
| | It amazes me just how often you get overseas buyers ordering one or two items
even though the shipping is double/trebble the cost?
|
Sometimes, you just need that one part and it's only available at a few stores.
|
Thanks, I originally looked at those settings but when creating a shipping method
I thought that was to do with setting up Instant checkout which is somthing I
did'nt want to do however I have created an interntaional shipping method
and selected 'Manual Invoice' with £10 minimum order so hopefully I have
done this correct and you guys can see my min buy for your regions?
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| | | | | | | | | Author: | wildchicken13 | | Posted: | Jun 29, 2021 10:32 | | Subject: | Re: Minimum buy option for Domestic/International | | Viewed: | 53 times | | Topic: | Suggestions | |
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| In Suggestions, infinibrix writes:
| | In Suggestions, wildchicken13 writes:
| | In Suggestions, infinibrix writes:
| | It would be useful if there was an option to set a separate minimum buy option
for selling to international customers. For instance whilst I might be happy
to have a minimum buy of £3 for domestic (UK) customers I would prefer to discourage
small purchases from overseas not least because they require more handling time/customs
paperwork plus with the new VAT restrictions on how much you can sell within
the EU before needing to register for VAT I would prefer to be more selective
when it comes to choosing the type of international transactions I'm willing
to accept
|
It already exists! In your store settings under the shipping tab, you can set
a minimum buy for each shipping method. You can even set a maximum buy if you
would like. Note that you will need separate shipping methods for domestic and
international orders for this to work. Also note that the minimum buy shown to
customers in your store will be the one set for your entire store, not each shipping
method.
| | It amazes me just how often you get overseas buyers ordering one or two items
even though the shipping is double/trebble the cost?
|
Sometimes, you just need that one part and it's only available at a few stores.
|
Thanks, I originally looked at those settings but when creating a shipping method
I thought that was to do with setting up Instant checkout which is somthing I
did'nt want to do however I have created an interntaional shipping method
and selected 'Manual Invoice' with £10 minimum order so hopefully I have
done this correct and you guys can see my min buy for your regions?
|
I didn't go so far as to actually place an order, but it let me get all the
way to the last step of the checkout process with a cart that was under £10.
Maybe you are right in that it only works for instant checkout? Other than that,
I don't know how to set a different minimum buy just for international buyers.
Maybe try what zorbanj suggested and set a handling fee for orders under a certain
value.
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| | | | | | | | | | | Author: | hedgehog_bricks | | Posted: | Jul 1, 2021 06:58 | | Subject: | Re: Minimum buy option for Domestic/International | | Viewed: | 41 times | | Topic: | Suggestions | |
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| In Suggestions, wildchicken13 writes:
| | In Suggestions, infinibrix writes:
| | In Suggestions, wildchicken13 writes:
| | In Suggestions, infinibrix writes:
| | It would be useful if there was an option to set a separate minimum buy option
for selling to international customers. For instance whilst I might be happy
to have a minimum buy of £3 for domestic (UK) customers I would prefer to discourage
small purchases from overseas not least because they require more handling time/customs
paperwork plus with the new VAT restrictions on how much you can sell within
the EU before needing to register for VAT I would prefer to be more selective
when it comes to choosing the type of international transactions I'm willing
to accept
|
It already exists! In your store settings under the shipping tab, you can set
a minimum buy for each shipping method. You can even set a maximum buy if you
would like. Note that you will need separate shipping methods for domestic and
international orders for this to work. Also note that the minimum buy shown to
customers in your store will be the one set for your entire store, not each shipping
method.
| | It amazes me just how often you get overseas buyers ordering one or two items
even though the shipping is double/trebble the cost?
|
Sometimes, you just need that one part and it's only available at a few stores.
|
Thanks, I originally looked at those settings but when creating a shipping method
I thought that was to do with setting up Instant checkout which is somthing I
did'nt want to do however I have created an interntaional shipping method
and selected 'Manual Invoice' with £10 minimum order so hopefully I have
done this correct and you guys can see my min buy for your regions?
|
I didn't go so far as to actually place an order, but it let me get all the
way to the last step of the checkout process with a cart that was under £10.
Maybe you are right in that it only works for instant checkout? Other than that,
I don't know how to set a different minimum buy just for international buyers.
Maybe try what zorbanj suggested and set a handling fee for orders under a certain
value.
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This doesn't work. I tried to set a minimum of GBP 3.00 but I got an order
from abroad for GBP 2.50 last night. All that happens is that the buyer checks
out without Instanct Checkout and you have an order that needs invoicing.
Instead I have just increased my handling charge by 50p to cover the difference
in time for me to prepare an international order (customs, etc.)
Jonathan
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United Kingdom, England
Netherlands, Utrecht
USA, New Jersey
