Discussion Forum: Thread 281355

 Author: bb-1969864 View Messages Posted By bb-1969864
 Posted: Jan 5, 2021 11:33
 Subject: package tracking #
 Viewed: 115 times
 Topic: Suggestions
 Status:Open
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bb-1969864 (12)

Location:  USA
Member Since Contact Type Status
Dec 4, 2020 Member Does Not Allow Contact Buyer
No Longer Registered
No Longer Registered
Hello there,

Due to USPS's precedented volume, I wonder if you can add a column under
the Order page to include the tracking # so the buyer can track after the order
is shipped? Thank you.

Best, Annie
 Author: danielclark View Messages Posted By danielclark
 Posted: Jan 5, 2021 11:44
 Subject: Re: package tracking #
 Viewed: 39 times
 Topic: Suggestions
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danielclark (374)

Location:  USA, Washington
Member Since Contact Type Status
Jul 4, 2013 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: HobbyOrObsession
The settings are changeable to show that on the orders page. Just do to the orders
page and find the settings link at the top.

In Suggestions, my2ndone writes:
  Hello there,

Due to USPS's precedented volume, I wonder if you can add a column under
the Order page to include the tracking # so the buyer can track after the order
is shipped? Thank you.

Best, Annie
 Author: jennnifer View Messages Posted By jennnifer
 Posted: Jan 5, 2021 11:54
 Subject: Re: package tracking #
 Viewed: 51 times
 Topic: Suggestions
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jennnifer (3700)

Location:  USA, Illinois
Member Since Contact Type Status
Sep 8, 2009 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Old Grey Bricks
In Suggestions, danielclark writes:
  The settings are changeable to show that on the orders page. Just do to the orders
page and find the settings link at the top.

In Suggestions, my2ndone writes:
  Hello there,

Due to USPS's precedented volume, I wonder if you can add a column under
the Order page to include the tracking # so the buyer can track after the order
is shipped? Thank you.

Best, Annie

Actually, I don't see that option for Orders Placed, only Orders Received.
Did I miss it?
Jen
 Author: jennnifer View Messages Posted By jennnifer
 Posted: Jan 5, 2021 11:56
 Subject: Re: package tracking #
 Viewed: 48 times
 Topic: Suggestions
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jennnifer (3700)

Location:  USA, Illinois
Member Since Contact Type Status
Sep 8, 2009 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Old Grey Bricks
In Suggestions, my2ndone writes:
  Hello there,

Due to USPS's precedented volume, I wonder if you can add a column under
the Order page to include the tracking # so the buyer can track after the order
is shipped? Thank you.

Best, Annie

If your seller has added the tracking number, it is visible on the Order Detail
page. Not as convenient, I realize!

Jen
 Author: popsicle View Messages Posted By popsicle
 Posted: Jan 5, 2021 12:46
 Subject: Re: package tracking #
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 Topic: Suggestions
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popsicle (6773)

Location:  USA, Washington
Member Since Contact Type Status
Feb 21, 2006 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: ConstrucToys
In Suggestions, my2ndone writes:
  Hello there,

Due to USPS's precedented volume, I wonder if you can add a column under
the Order page to include the tracking # so the buyer can track after the order
is shipped? Thank you.

Best, Annie

Hello Annie,

If the seller has applied the tracking box in their orders received settings,
and if the seller supplies a tracking number (neither of which are compulsory
for a seller) you’ll find the tracking number in the upper-right portion of your
order details page.

~ Some will supply the tracking info in an attached order-message. In which case,
you’ll find it at the bottom of your order details page and in messages.

~ Some (as we do) send a driv-thru as they call it here, with tracking info.
Ours is customized with an active link for one-click tracking of your package.

~ Then there are a percentage of sellers that don’t supply tracking info of any
method.

What I do for packages deemed important, is use USPS itself: https://tools.usps.com/go/TrackConfirmAction_input

You can get all types of delivery updates via text or email with or without holding
a USPS account. It's a fairly handy tool.

-popsicle