Do not restrict the ability to send invoices in any order status. The statuses
were implemented for seller convenience and different sellers use different processes.
Further, there are times when I want to send multiple invoices, for example if
the buyer wants to change shipping type. I shouldn't have to fiddle with
the order status repeatedly to get to where I can send an invoice.
Do not restrict the ability to send invoices in any order status. The statuses
were implemented for seller convenience and different sellers use different processes.
Further, there are times when I want to send multiple invoices, for example if
the buyer wants to change shipping type. I shouldn't have to fiddle with
the order status repeatedly to get to where I can send an invoice.
This is a recent change, please undo it.
YES, I fully agree!
ADMIN, this is also an urgent matter for me!
The new rules of invoicing are nonsense
Do not restrict the ability to send invoices in any order status. The statuses
were implemented for seller convenience and different sellers use different processes.
Further, there are times when I want to send multiple invoices, for example if
the buyer wants to change shipping type. I shouldn't have to fiddle with
the order status repeatedly to get to where I can send an invoice.
Wholeheartedly agreed with OP. Admins, please continue to keep customer service
on BOTH the buyer AND seller side please.
In Suggestions, lar writes:
Do not restrict the ability to send invoices in any order status. The statuses
were implemented for seller convenience and different sellers use different processes.
Further, there are times when I want to send multiple invoices, for example if
the buyer wants to change shipping type. I shouldn't have to fiddle with
the order status repeatedly to get to where I can send an invoice.
Should also include NOT resetting the NPB dates for a reminder invoice!
Sharkette
They're going to make it so that the NPB date is only going to be reset if
the invoice is different from the last one. This will likely be tested by the
order value, so you can still write a reminder invoice with slightly different
text without that resetting the NPB clock, as long as the numbers didn't
change.
100% agree, I love that since the XP announcement admins have gone radio silent.
I bet they're rolling in their monumental mess up. Poor Russel has probably
gone into hiding haha
100% agree, I love that since the XP announcement admins have gone radio silent.
I bet they're rolling in their monumental mess up. Poor Russel has probably
gone into hiding haha
Yeah, no official announcement yet but they are in fact going to allow invoicing
again independent of status.. hopefully very soon.
I concur on all aspects of this thread. The inability to resend an invoice to
a buyer after I have had to file an NPB to get their attention makes resolving
the issue far likelier to result in the order being cancelled and the buyer becoming
banned.
In Suggestions, lar writes:
Do not restrict the ability to send invoices in any order status. The statuses
were implemented for seller convenience and different sellers use different processes.
Further, there are times when I want to send multiple invoices, for example if
the buyer wants to change shipping type. I shouldn't have to fiddle with
the order status repeatedly to get to where I can send an invoice.
Do not restrict the ability to send invoices in any order status. The statuses
were implemented for seller convenience and different sellers use different processes.
Further, there are times when I want to send multiple invoices, for example if
the buyer wants to change shipping type. I shouldn't have to fiddle with
the order status repeatedly to get to where I can send an invoice.
This is a recent change, please undo it.
I send reminder invoices out when a buyer hasn't paid after a week. Today
I had to reset these orders back to processing to be able to do so. This should
not be necessary.
Do not restrict the ability to send invoices in any order status. The statuses
were implemented for seller convenience and different sellers use different processes.
Further, there are times when I want to send multiple invoices, for example if
the buyer wants to change shipping type. I shouldn't have to fiddle with
the order status repeatedly to get to where I can send an invoice.