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| | | Author: | tonnic  | | Posted: | Apr 23, 2020 11:23 | | Subject: | What does undetermined means in this case. | | Viewed: | 113 times | | Topic: | Catalog | | Status: | Open | |
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| If I have this part in hands, plate modified 1x2 with 1 stud jumper undetermined
bottom type.
https://www.bricklink.com/v2/catalog/catalogitem.page?P=3794#T=C
What does this means when selling this piece? Is it the lazy way of selling this
piece, or the way to sell it if you do not know the differences?
Is it the sort of term I can use when I do not know if it has a groove or not,
does or does not have a bottom stud holder?
In fact, if I sell a part like this, does it means I sell it in the way: I don’t
know, buy it an expect 1 of the 3 different types that are mentioned as related
items?
If not the above mentioned, what does this type of modifies plate looks like?
What can a buyer expect when they buy it?
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| | | | | Author: | axaday | | Posted: | Apr 23, 2020 11:36 | | Subject: | Re: What does undetermined means in this case. | | Viewed: | 42 times | | Topic: | Catalog | |
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| In Catalog, tonnic writes:
| | What does this means when selling this piece? Is it the lazy way of selling this
piece, or the way to sell it if you do not know the differences?
|
It isn't intended to be. You are not meant to add pieces to your inventory
on this listing. What you have in hand is one of the following:
The differences are fairly easy to detect.
The reason the listing exists is that it was there before with and without grooves
were recognized. There are 332 inventories that still need to be corrected and
many sellers who haven't checked which they have.
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| | | | | | | Author: | tonnic | | Posted: | Apr 23, 2020 12:01 | | Subject: | Re: What does undetermined means in this case. | | Viewed: | 27 times | | Topic: | Catalog | |
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| In Catalog, axaday writes:
| | In Catalog, tonnic writes:
| | What does this means when selling this piece? Is it the lazy way of selling this
piece, or the way to sell it if you do not know the differences?
|
It isn't intended to be. You are not meant to add pieces to your inventory
on this listing. What you have in hand is one of the following:
The differences are fairly easy to detect.
The reason the listing exists is that it was there before with and without grooves
were recognized. There are 332 inventories that still need to be corrected and
many sellers who haven't checked which they have.
|
Thanks for your answer and, of course, I knew this.
I parted out a set that had these parts in white.
Because I parted out the set, or worked with the sets inventory, I put 2 of these
parts into my inventory.
Normally I would have done these undetermined parts differently but in this case
I did not check it and put them in undetermined as the catalog showed.
Therefore I shipped these parts to a buyer as undetermined.
He now believes he got the wrong parts and wants me to make it right.
And, although I always help my customers as good as possible, I did not make
a real mistake, I put them by accident into the ‘being lazy by accident by not
checking the groove or other part of this part’.
So, if I did not really make a mistake and a buyer, in such cases, should order
the exact part they need I can at least feel free in the way I am going to help
the buyer!?
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| | | | | | | | | Author: | axaday | | Posted: | Apr 23, 2020 12:09 | | Subject: | Re: What does undetermined means in this case. | | Viewed: | 28 times | | Topic: | Catalog | |
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| In Catalog, tonnic writes:
| | In Catalog, axaday writes:
| | In Catalog, tonnic writes:
| | What does this means when selling this piece? Is it the lazy way of selling this
piece, or the way to sell it if you do not know the differences?
|
It isn't intended to be. You are not meant to add pieces to your inventory
on this listing. What you have in hand is one of the following:
The differences are fairly easy to detect.
The reason the listing exists is that it was there before with and without grooves
were recognized. There are 332 inventories that still need to be corrected and
many sellers who haven't checked which they have.
|
Thanks for your answer and, of course, I knew this.
I parted out a set that had these parts in white.
Because I parted out the set, or worked with the sets inventory, I put 2 of these
parts into my inventory.
Normally I would have done these undetermined parts differently but in this case
I did not check it and put them in undetermined as the catalog showed.
Therefore I shipped these parts to a buyer as undetermined.
He now believes he got the wrong parts and wants me to make it right.
And, although I always help my customers as good as possible, I did not make
a real mistake, I put them by accident into the ‘being lazy by accident by not
checking the groove or other part of this part’.
So, if I did not really make a mistake and a buyer, in such cases, should order
the exact part they need I can at least feel free in the way I am going to help
the buyer!?
|
You actually did make a mistake and it was the same mistake the buyer made.
I think you're even. You used the wrong listing to sell and he used the
wrong listing to search. But you both did it by accident and now you have an
upset customer. If you can fix it, you probably should.
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| | | | | | | | | | | Author: | tonnic | | Posted: | Apr 23, 2020 12:28 | | Subject: | Re: What does undetermined means in this case. | | Viewed: | 30 times | | Topic: | Catalog | |
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| In Catalog, axaday writes:
| | In Catalog, tonnic writes:
| | In Catalog, axaday writes:
| | In Catalog, tonnic writes:
| | What does this means when selling this piece? Is it the lazy way of selling this
piece, or the way to sell it if you do not know the differences?
|
It isn't intended to be. You are not meant to add pieces to your inventory
on this listing. What you have in hand is one of the following:
The differences are fairly easy to detect.
The reason the listing exists is that it was there before with and without grooves
were recognized. There are 332 inventories that still need to be corrected and
many sellers who haven't checked which they have.
|
Thanks for your answer and, of course, I knew this.
I parted out a set that had these parts in white.
Because I parted out the set, or worked with the sets inventory, I put 2 of these
parts into my inventory.
Normally I would have done these undetermined parts differently but in this case
I did not check it and put them in undetermined as the catalog showed.
Therefore I shipped these parts to a buyer as undetermined.
He now believes he got the wrong parts and wants me to make it right.
And, although I always help my customers as good as possible, I did not make
a real mistake, I put them by accident into the ‘being lazy by accident by not
checking the groove or other part of this part’.
So, if I did not really make a mistake and a buyer, in such cases, should order
the exact part they need I can at least feel free in the way I am going to help
the buyer!?
|
You actually did make a mistake and it was the same mistake the buyer made.
I think you're even. You used the wrong listing to sell and he used the
wrong listing to search. But you both did it by accident and now you have an
upset customer. If you can fix it, you probably should.
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I gave him the option of refunding the €0,14 for the parts and, if I do have
the ones he needs, to ship them with another order and also have the €0,14 refunded.
In this case it is what I am offering since we both (not made a mistake, that
is too harsh I think) should have been more carefull.
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| | | | | | | | | | | | | Author: | axaday | | Posted: | Apr 23, 2020 12:41 | | Subject: | Re: What does undetermined means in this case. | | Viewed: | 23 times | | Topic: | Catalog | |
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| | | In this case it is what I am offering since we both (not made a mistake, that
is too harsh I think) should have been more carefull.
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There may be a language barrier here. English has a lot more words than most
languages and I don't know the Dutch word that you would be thinking. In
English making a mistake is not necessarily a big deal.
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| | | | | | | | | | | | | Author: | bje | | Posted: | Apr 23, 2020 12:51 | | Subject: | Re: What does undetermined means in this case. | | Viewed: | 42 times | | Topic: | Catalog | |
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| In Catalog, tonnic writes:
| | In Catalog, axaday writes:
| | In Catalog, tonnic writes:
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snip
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You actually did make a mistake and it was the same mistake the buyer made.
I think you're even. You used the wrong listing to sell and he used the
wrong listing to search. But you both did it by accident and now you have an
upset customer. If you can fix it, you probably should.
|
I gave him the option of refunding the €0,14 for the parts and, if I do have
the ones he needs, to ship them with another order and also have the €0,14 refunded.
In this case it is what I am offering since we both (not made a mistake, that
is too harsh I think) should have been more carefull.
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In the last 6 months in white 3108 of these were sold as new in 231 transactions.
You honestly think each and every one of those sales were from sellers who were
not careful or had buyers being upset because they got the lucky packet part
they ordered? I think if you parted from a set inventory, and can prove it, then
the buyer should be big enough to accept that you shipped exactly what you listed.
Cart, order, invoice all said undetermined with a render that is plain horrible.
I cannot tell you hoe many times I've seen listings for not applicable colours.
Always amazes me when sellers offer a refund because the part is not white when
they pick it
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| | | | | | | | | | | | | | | Author: | axaday | | Posted: | Apr 23, 2020 13:24 | | Subject: | Re: What does undetermined means in this case. | | Viewed: | 32 times | | Topic: | Catalog | |
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| | | In the last 6 months in white 3108 of these were sold as new in 231 transactions.
You honestly think each and every one of those sales were from sellers who were
not careful or had buyers being upset because they got the lucky packet part
they ordered?
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Yeah, people definitely USE these listing as if they were meant to be the nonspecific
listing for any variant. Up until they get marked for deletion and you can no
longer upload it.
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| | | | | Author: | edeevo | | Posted: | Apr 23, 2020 11:41 | | Subject: | Re: What does undetermined means in this case. | | Viewed: | 31 times | | Topic: | Catalog | |
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| In Catalog, tonnic writes:
| | If I have this part in hands, plate modified 1x2 with 1 stud jumper undetermined
bottom type.
https://www.bricklink.com/v2/catalog/catalogitem.page?P=3794#T=C
What does this means when selling this piece? Is it the lazy way of selling this
piece, or the way to sell it if you do not know the differences?
Is it the sort of term I can use when I do not know if it has a groove or not,
does or does not have a bottom stud holder?
In fact, if I sell a part like this, does it means I sell it in the way: I don’t
know, buy it an expect 1 of the 3 different types that are mentioned as related
items?
If not the above mentioned, what does this type of modifies plate looks like?
What can a buyer expect when they buy it?
|
It's so one can expect to get a mix of any or all the different types of
that part:
Personally, I try to avoid using the "undetermined" catalog entry when I list
items in my inventory to sell (as I prefer to specify the exact type a Buyer
would be purchasing)... and I believe that the Catalog Admins are trying to remove
all "undetermined" from the catalog (at least that seems to be the trend); though
I don't think that is entirely wie to do...
I can understand the need to have the "undetermined" category, as many Sellers
out there are not as concerned about separating all the different part types
for their respective inventories... and if I were buying from one of those Sellers,
I would at least like to know that they are *not* making a distinction between
the different types and use that category for the listing (it's be kind of
like a blind-bag of parts there! )… additionally, if I were looking for a specific
part-type, I'd rather not have to reference some obscure sentence in their
Store Terms that says they don't make a distinction, and because there is
no "undetermined" category, they have to list their items as the specific type
anyways... THAT can be frustrating.
Other examples of this "undetermined" category of items includes:
* | | 30359 Bar 1 x 8 with Brick 1 x 2 Curved Top End (Undetermined Type)
Parts: Bar |
Life is Good.
~Ed.
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| | | | | | | Author: | tonnic | | Posted: | Apr 23, 2020 12:08 | | Subject: | Re: What does undetermined means in this case. | | Viewed: | 28 times | | Topic: | Catalog | |
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| In Catalog, edeevo writes:
| | In Catalog, tonnic writes:
| | If I have this part in hands, plate modified 1x2 with 1 stud jumper undetermined
bottom type.
https://www.bricklink.com/v2/catalog/catalogitem.page?P=3794#T=C
What does this means when selling this piece? Is it the lazy way of selling this
piece, or the way to sell it if you do not know the differences?
Is it the sort of term I can use when I do not know if it has a groove or not,
does or does not have a bottom stud holder?
In fact, if I sell a part like this, does it means I sell it in the way: I don’t
know, buy it an expect 1 of the 3 different types that are mentioned as related
items?
If not the above mentioned, what does this type of modifies plate looks like?
What can a buyer expect when they buy it?
|
It's so one can expect to get a mix of any or all the different types of
that part:
Personally, I try to avoid using the "undetermined" catalog entry when I list
items in my inventory to sell (as I prefer to specify the exact type a Buyer
would be purchasing)... and I believe that the Catalog Admins are trying to remove
all "undetermined" from the catalog (at least that seems to be the trend); though
I don't think that is entirely wie to do...
|
Thanks for your answer too Ed and I agree with you.
At the moment I put them into my inventory I did not went through the whole alternative
parts, sometimes you can skip the obvious. Normally I check clips etc on thickness
and other ‘we know it all’ differences.
In this case I did, in fact, nothing wrong, I just could have put them in my
inventory in a better way.
I guess, in all fairness, me as a seller and the buyer should have checked better.
Me for checking them better and not to put them in the easy section, the buyer
might have asked me before buying. We both are veterans on this side so both
should have known better.
Now I know better how to take care of it I will look if the buyer agrees with
me.
| |
I can understand the need to have the "undetermined" category, as many Sellers
out there are not as concerned about separating all the different part types
for their respective inventories... and if I were buying from one of those Sellers,
I would at least like to know that they are *not* making a distinction between
the different types and use that category for the listing (it's be kind of
like a blind-bag of parts there!)… additionally, if I were looking for a specific
part-type, I'd rather not have to reference some obscure sentence in their
Store Terms that says they don't make a distinction, and because there is
no "undetermined" category, they have to list their items as the specific type
anyways... THAT can be frustrating.
Other examples of this "undetermined" category of items includes:
* | | 30359 Bar 1 x 8 with Brick 1 x 2 Curved Top End (Undetermined Type)
Parts: Bar |
Life is Good.
~Ed.
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Netherlands, Noord-Holland
USA, Oklahoma
South Africa, Western Cape
