Discussion Forum: Thread 251648

 Author: MidwestBrick View Messages Posted By MidwestBrick
 Posted: May 2, 2019 18:05
 Subject: Change NPB Timeline
 Viewed: 183 times
 Topic: Suggestions
 Status:Open
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MidwestBrick (912)

Location:  USA, Wisconsin
Member Since Contact Type Status
Oct 17, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: A Midwest Brick Factory
I had enough of these in the last few weeks that waiting 2 full weeks is painful
to complete them.

I don't mind the 1 week to pay before it is started. But another full 7 days
to complete the NPB is not necessary.

I would propose 3 additional days and that is it. Let us get our stock back
in our stores to sell to someone else instead of being held at our will for 14
full days when 10 is plenty enough.

I can't be the only one that feels this way and 14 days might have worked
10-15 years ago when access to Smart-Phones wasn't as widespread, but these
days, you can't go far without having the ability to respond. Thanks
 Author: udenbricks View Messages Posted By udenbricks
 Posted: May 2, 2019 18:55
 Subject: Re: Change NPB Timeline
 Viewed: 59 times
 Topic: Suggestions
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udenbricks (2725)

Location:  Netherlands, Noord-Brabant
Member Since Contact Type Status
Mar 25, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Uden Bricks
In Suggestions, MidwestBrick writes:
  I had enough of these in the last few weeks that waiting 2 full weeks is painful
to complete them.

I don't mind the 1 week to pay before it is started. But another full 7 days
to complete the NPB is not necessary.

I would propose 3 additional days and that is it. Let us get our stock back
in our stores to sell to someone else instead of being held at our will for 14
full days when 10 is plenty enough.

I can't be the only one that feels this way and 14 days might have worked
10-15 years ago when access to Smart-Phones wasn't as widespread, but these
days, you can't go far without having the ability to respond. Thanks

Things can happen.
I had an NPB last weeks. Suddenly 4 days after starting NPB (so the order is
12 days old, the buyer reacts.
There was an internet outage and his dayly business get all his attention. He
didnt check Bricklink and forgot his order. Now all was working again and he
give his apologies. He paid and I removed the NPB (will give positive feedback).
So the timeline 7 days plus 7 days is ok for me.

JustMy2Cts
 Author: MidwestBrick View Messages Posted By MidwestBrick
 Posted: May 2, 2019 21:02
 Subject: Re: Change NPB Timeline
 Viewed: 40 times
 Topic: Suggestions
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MidwestBrick (912)

Location:  USA, Wisconsin
Member Since Contact Type Status
Oct 17, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: A Midwest Brick Factory
In Suggestions, udenbricks writes:
  In Suggestions, MidwestBrick writes:
  I had enough of these in the last few weeks that waiting 2 full weeks is painful
to complete them.

I don't mind the 1 week to pay before it is started. But another full 7 days
to complete the NPB is not necessary.

I would propose 3 additional days and that is it. Let us get our stock back
in our stores to sell to someone else instead of being held at our will for 14
full days when 10 is plenty enough.

I can't be the only one that feels this way and 14 days might have worked
10-15 years ago when access to Smart-Phones wasn't as widespread, but these
days, you can't go far without having the ability to respond. Thanks

Things can happen.
I had an NPB last weeks. Suddenly 4 days after starting NPB (so the order is
12 days old, the buyer reacts.
There was an internet outage and his dayly business get all his attention. He
didnt check Bricklink and forgot his order. Now all was working again and he
give his apologies. He paid and I removed the NPB (will give positive feedback).
So the timeline 7 days plus 7 days is ok for me.

JustMy2Cts

Not enough of a reason for me to back down on the request to move up things by
4 days. The buyer can rebuy, or reach out at anytime beyond the 10 day mark
with communication to make things right. Why hold our inventory hostage?
 Author: Adjour View Messages Posted By Adjour
 Posted: May 2, 2019 21:06
 Subject: Re: Change NPB Timeline
 Viewed: 38 times
 Topic: Suggestions
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Adjour (459)

Location:  USA, California
Member Since Contact Type Status
Aug 1, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: The Chili is a Bit Spicy
I agree with moving it up. Ebay is 8 days, and that is already an eternity.
 Author: dfitzgerald View Messages Posted By dfitzgerald
 Posted: May 2, 2019 21:08
 Subject: Re: Change NPB Timeline
 Viewed: 42 times
 Topic: Suggestions
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dfitzgerald (1913)

Location:  USA, Michigan
Member Since Contact Type Status
Feb 16, 2015 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Big D Brick House
+1

In Suggestions, MidwestBrick writes:
  I had enough of these in the last few weeks that waiting 2 full weeks is painful
to complete them.

I don't mind the 1 week to pay before it is started. But another full 7 days
to complete the NPB is not necessary.

I would propose 3 additional days and that is it. Let us get our stock back
in our stores to sell to someone else instead of being held at our will for 14
full days when 10 is plenty enough.

I can't be the only one that feels this way and 14 days might have worked
10-15 years ago when access to Smart-Phones wasn't as widespread, but these
days, you can't go far without having the ability to respond. Thanks
 Author: Brickwilbo View Messages Posted By Brickwilbo
 Posted: May 3, 2019 01:05
 Subject: Re: Change NPB Timeline
 Viewed: 46 times
 Topic: Suggestions
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Brickwilbo (1456)

Location:  Netherlands, Gelderland
Member Since Contact Type Status Collage
Oct 24, 2007 Contact Member Seller
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Store: Brickwilbo Betuwe Bricks
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In Suggestions, MidwestBrick writes:
  I had enough of these in the last few weeks that waiting 2 full weeks is painful
to complete them.

I don't mind the 1 week to pay before it is started. But another full 7 days
to complete the NPB is not necessary.

I would propose 3 additional days and that is it. Let us get our stock back
in our stores to sell to someone else instead of being held at our will for 14
full days when 10 is plenty enough.

I can't be the only one that feels this way and 14 days might have worked
10-15 years ago when access to Smart-Phones wasn't as widespread, but these
days, you can't go far without having the ability to respond. Thanks

Use instant checkout and instant payment or enable the checkbox for Use instant
checkout for low feedback buyers in the Store settings.
 Author: MidwestBrick View Messages Posted By MidwestBrick
 Posted: May 3, 2019 01:13
 Subject: Re: Change NPB Timeline
 Viewed: 53 times
 Topic: Suggestions
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MidwestBrick (912)

Location:  USA, Wisconsin
Member Since Contact Type Status
Oct 17, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: A Midwest Brick Factory
In Suggestions, Brickwilbo writes:
  In Suggestions, MidwestBrick writes:
  I had enough of these in the last few weeks that waiting 2 full weeks is painful
to complete them.

I don't mind the 1 week to pay before it is started. But another full 7 days
to complete the NPB is not necessary.

I would propose 3 additional days and that is it. Let us get our stock back
in our stores to sell to someone else instead of being held at our will for 14
full days when 10 is plenty enough.

I can't be the only one that feels this way and 14 days might have worked
10-15 years ago when access to Smart-Phones wasn't as widespread, but these
days, you can't go far without having the ability to respond. Thanks

Use instant checkout and instant payment or enable the checkbox for Use instant
checkout for low feedback buyers in the Store settings.

Instant Checkout- I already have this enabled, but this is not possible to enable
for every scenario, let alone Zone within the USA.

Forcing Low Feedback Buyers - Absolutely Not. I will not stop a new buyer from
selecting something that is outside the IC restraints. There are way too many
New Buyers that come to my store that have a 0 rating and come and go just fine.
I would not want to deter any new buyer from BL in any way. Could you imagine
how frustrating it would be if you went on Amazon or Walmart to buy something
and were restricted in anyway? Why would anyone return to that site if they
had issues checking out? So, I will never, refuse service, to a new buyer simply
because their order falls outside of an IC method. I wouldn't want to lose
the business and neither should BL.

The issue is not only with low feedback buyers too. This can occur with any buyer
at any level. I still would like to see this looked into and possibly changed.
10 days is more than enough time to pay for an item, especially when I am providing
and invoice within 24 hours and many times within minutes of an order coming
in.

Possibly the NPB should start 7 days after an invoice is generated, and at that
time sellers wouldn't have to wait another 3 or 7 days for a buyer to respond.
 Author: mscheaf View Messages Posted By mscheaf
 Posted: Sep 12, 2019 10:56
 Subject: Re: Change NPB Timeline
 Viewed: 29 times
 Topic: Suggestions
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mscheaf (142)

Location:  USA, Illinois
Member Since Contact Type Status
Apr 29, 2008 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Around the Block
In Suggestions, MidwestBrick writes:


  Could you imagine
how frustrating it would be if you went on Amazon or Walmart to buy something
and were restricted in anyway?

You mean like when I go to Amazon and the products I want to buy are for Prime
members only. Not the sale price, mind you, the actual item. If you aren't
in prime you can't buy it for any price. Yeah it sucks bad and is one of
the reasons why Amazon is always the last place I check now after exhausting
literally all other options.
 Author: Bricklord View Messages Posted By Bricklord
 Posted: May 3, 2019 11:15
 Subject: Re: Change NPB Timeline
 Viewed: 37 times
 Topic: Suggestions
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Bricklord (11593)

Location:  Canada, Alberta
Member Since Contact Type Status
Jun 11, 2002 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Bricklord's T. Chest
I fully agree, it is far too long to deal with the deadbeats here on BL. 8 days
to me would be best, 4 and 4 and cancel. Frees up inventory.



In Suggestions, MidwestBrick writes:
  I had enough of these in the last few weeks that waiting 2 full weeks is painful
to complete them.

I don't mind the 1 week to pay before it is started. But another full 7 days
to complete the NPB is not necessary.

I would propose 3 additional days and that is it. Let us get our stock back
in our stores to sell to someone else instead of being held at our will for 14
full days when 10 is plenty enough.

I can't be the only one that feels this way and 14 days might have worked
10-15 years ago when access to Smart-Phones wasn't as widespread, but these
days, you can't go far without having the ability to respond. Thanks
 Author: MidwestBrick View Messages Posted By MidwestBrick
 Posted: May 3, 2019 11:59
 Subject: Re: Change NPB Timeline
 Viewed: 28 times
 Topic: Suggestions
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MidwestBrick (912)

Location:  USA, Wisconsin
Member Since Contact Type Status
Oct 17, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: A Midwest Brick Factory
In Suggestions, Bricklord writes:
  I fully agree, it is far too long to deal with the deadbeats here on BL. 8 days
to me would be best, 4 and 4 and cancel. Frees up inventory.



In Suggestions, MidwestBrick writes:
  I had enough of these in the last few weeks that waiting 2 full weeks is painful
to complete them.

I don't mind the 1 week to pay before it is started. But another full 7 days
to complete the NPB is not necessary.

I would propose 3 additional days and that is it. Let us get our stock back
in our stores to sell to someone else instead of being held at our will for 14
full days when 10 is plenty enough.

I can't be the only one that feels this way and 14 days might have worked
10-15 years ago when access to Smart-Phones wasn't as widespread, but these
days, you can't go far without having the ability to respond. Thanks

Yes, it's a slow start to the movement but this can be done!!!

I really wish the clock could start when the invoice is sent, but don't want
to make this a "huge" undertaking with coding.
 Author: alexwilcox View Messages Posted By alexwilcox
 Posted: May 3, 2019 12:20
 Subject: Re: Change NPB Timeline
 Viewed: 33 times
 Topic: Suggestions
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alexwilcox (1158)

Location:  United Kingdom, England
Member Since Contact Type Status
Mar 21, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Bracknell Bricks
another +1 here.

Had a couple of NPB's recently - 14 days is far too long.

And i have instant checkout enabled - but like you say it doesn't work for
EVERY purchase.
 Author: manganschlamm View Messages Posted By manganschlamm
 Posted: May 3, 2019 16:10
 Subject: Re: Change NPB Timeline
 Viewed: 49 times
 Topic: Suggestions
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manganschlamm (1246)

Location:  Germany, Rheinland-Pfalz
Member Since Contact Type Status
Mar 8, 2016 Contact Member Buyer
Buying Privileges - OK
In Suggestions, MidwestBrick writes:
  I had enough of these in the last few weeks that waiting 2 full weeks is painful
to complete them.

I don't mind the 1 week to pay before it is started. But another full 7 days
to complete the NPB is not necessary.

I would propose 3 additional days and that is it. Let us get our stock back
in our stores to sell to someone else instead of being held at our will for 14
full days when 10 is plenty enough.

I can't be the only one that feels this way and 14 days might have worked
10-15 years ago when access to Smart-Phones wasn't as widespread, but these
days, you can't go far without having the ability to respond. Thanks


OK then in return I propose that we buyers can initiate and complete NRS and
NSS after proportionally shorter time. If sellers want to give us buyers less
time to make the payment, then they should also have less time to issue invoices
and ship. Something for something. As a side note, I would like to mention that
in Europe many payments are still made by conventional bank transfer, which may
take few days to complete (and will only be processed on business days).

Final comment: Sellers that want to push for high-speed payment should accept
the fact that for 99% of buyers this is a hobby whereas for a considerable fraction
of sellers it is a full- or part-time business. We buyers typically have a normal
job and need to find the time to do things related to BL.
 Author: tonnic View Messages Posted By tonnic
 Posted: May 3, 2019 16:15
 Subject: Re: Change NPB Timeline
 Viewed: 42 times
 Topic: Suggestions
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tonnic (3066)

Location:  Netherlands, Noord-Holland
Member Since Contact Type Status
Sep 30, 2004 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Tons_of_Bricks
In Suggestions, manganschlamm writes:
  In Suggestions, MidwestBrick writes:
  I had enough of these in the last few weeks that waiting 2 full weeks is painful
to complete them.

I don't mind the 1 week to pay before it is started. But another full 7 days
to complete the NPB is not necessary.

I would propose 3 additional days and that is it. Let us get our stock back
in our stores to sell to someone else instead of being held at our will for 14
full days when 10 is plenty enough.

I can't be the only one that feels this way and 14 days might have worked
10-15 years ago when access to Smart-Phones wasn't as widespread, but these
days, you can't go far without having the ability to respond. Thanks


OK then in return I propose that we buyers can initiate and complete NRS and
NSS after proportionally shorter time. If sellers want to give us buyers less
time to make the payment, then they should also have less time to issue invoices
and ship. Something for something. As a side note, I would like to mention that
in Europe many payments are still made by conventional bank transfer, which may
take few days to complete (and will only be processed on business days).

Final comment: Sellers that want to push for high-speed payment should accept
the fact that for 99% of buyers this is a hobby whereas for a considerable fraction
of sellers it is a full- or part-time business. We buyers typically have a normal
job and need to find the time to do things related to BL.

I agree on your idea, it should go both sides.

But I think most sellers are selling as a hobby, not as a business.

If I look at your large amount of feedback you generate I almost suspect you
of having a Lego business too but on a different sellingpoint... 😅
 Author: SylvainLS View Messages Posted By SylvainLS
 Posted: May 3, 2019 16:40
 Subject: Re: Change NPB Timeline
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 Topic: Suggestions
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SylvainLS (32)

Location:  France, Nouvelle-Aquitaine
Member Since Contact Type Status
Apr 25, 2014 Contact Member Buyer
Buying Privileges - OK
In Suggestions, tonnic writes:
  […]
If I look at your large amount of feedback you generate I almost suspect you
of having a Lego business too but on a different sellingpoint... 😅

Almost 1 order a day, I suspect them of being in love with their post(wo)man
 Author: MidwestBrick View Messages Posted By MidwestBrick
 Posted: May 3, 2019 17:52
 Subject: Re: Change NPB Timeline
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 Topic: Suggestions
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MidwestBrick (912)

Location:  USA, Wisconsin
Member Since Contact Type Status
Oct 17, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: A Midwest Brick Factory
In Suggestions, manganschlamm writes:
  In Suggestions, MidwestBrick writes:
  I had enough of these in the last few weeks that waiting 2 full weeks is painful
to complete them.

I don't mind the 1 week to pay before it is started. But another full 7 days
to complete the NPB is not necessary.

I would propose 3 additional days and that is it. Let us get our stock back
in our stores to sell to someone else instead of being held at our will for 14
full days when 10 is plenty enough.

I can't be the only one that feels this way and 14 days might have worked
10-15 years ago when access to Smart-Phones wasn't as widespread, but these
days, you can't go far without having the ability to respond. Thanks


OK then in return I propose that we buyers can initiate and complete NRS and
NSS after proportionally shorter time. If sellers want to give us buyers less
time to make the payment, then they should also have less time to issue invoices
and ship. Something for something. As a side note, I would like to mention that
in Europe many payments are still made by conventional bank transfer, which may
take few days to complete (and will only be processed on business days).

Final comment: Sellers that want to push for high-speed payment should accept
the fact that for 99% of buyers this is a hobby whereas for a considerable fraction
of sellers it is a full- or part-time business. We buyers typically have a normal
job and need to find the time to do things related to BL.

Not a problem and I 100% see the buyer side and Agree. As a buyer myself too,
it is frustrating when you are sitting there waiting and waiting for an invoice,
which is why as a seller, I send them out asap or if it is going to take some
time (like up to 2-3 days), I send communication with the buyer so they are fully
aware that I will get be sending it soon. Although, many times I have simply
estimate the shipping, refund if I over-estimated and take the hit if I under-estimated
just to get the invoice out asap still.

It would be wonderful if sellers had stats that showed how quickly invoices are
sent out and how quickly shipments are sent as I feel the NPB should start when
the invoice is sent and not determined on how many days pass from the date of
purchase.

Overall, Yes to Both sides. Hold Sellers and Buyers accountable. +1
 Author: Teup View Messages Posted By Teup
 Posted: Sep 12, 2019 11:26
 Subject: Re: Change NPB Timeline
 Viewed: 23 times
 Topic: Suggestions
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Teup (4102)

Location:  Netherlands, Utrecht
Member Since Contact Type Status
May 6, 2004 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: The T-workshop
In Suggestions, manganschlamm writes:
  In Suggestions, MidwestBrick writes:
  I had enough of these in the last few weeks that waiting 2 full weeks is painful
to complete them.

I don't mind the 1 week to pay before it is started. But another full 7 days
to complete the NPB is not necessary.

I would propose 3 additional days and that is it. Let us get our stock back
in our stores to sell to someone else instead of being held at our will for 14
full days when 10 is plenty enough.

I can't be the only one that feels this way and 14 days might have worked
10-15 years ago when access to Smart-Phones wasn't as widespread, but these
days, you can't go far without having the ability to respond. Thanks


OK then in return I propose that we buyers can initiate and complete NRS and
NSS after proportionally shorter time. If sellers want to give us buyers less
time to make the payment, then they should also have less time to issue invoices
and ship. Something for something. As a side note, I would like to mention that
in Europe many payments are still made by conventional bank transfer, which may
take few days to complete (and will only be processed on business days).

Final comment: Sellers that want to push for high-speed payment should accept
the fact that for 99% of buyers this is a hobby whereas for a considerable fraction
of sellers it is a full- or part-time business. We buyers typically have a normal
job and need to find the time to do things related to BL.

+1

14 days is the basic level of customer service. And if nothing is defined in
the terms, the legal term is even 30 days.

14 days is also the legal amount of time a buyer has to change their mind about
an order and return it. It wouldn't make much sense to me to on the one hand
force a buyer to pay quicker than 14 days when after that they still have a couple
of days they can get their money back.
 Author: tonnic View Messages Posted By tonnic
 Posted: May 3, 2019 16:18
 Subject: Re: Change NPB Timeline
 Viewed: 37 times
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tonnic (3066)

Location:  Netherlands, Noord-Holland
Member Since Contact Type Status
Sep 30, 2004 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Tons_of_Bricks
In Suggestions, MidwestBrick writes:
  I had enough of these in the last few weeks that waiting 2 full weeks is painful
to complete them.

I don't mind the 1 week to pay before it is started. But another full 7 days
to complete the NPB is not necessary.

I would propose 3 additional days and that is it. Let us get our stock back
in our stores to sell to someone else instead of being held at our will for 14
full days when 10 is plenty enough.

I can't be the only one that feels this way and 14 days might have worked
10-15 years ago when access to Smart-Phones wasn't as widespread, but these
days, you can't go far without having the ability to respond. Thanks

I agree, an NPB takes too long.
In rare occassions a payment is made after an NPB but most of the time it results
in a finished NPB.

So for me a week waiting after an order is made is okay but 3 days after starting
an NPB should be enough.
The warning signs for an NPB are enough to shake the buyer awake and response
to the sellers messages and NPB.
 Author: change View Messages Posted By change
 Posted: May 3, 2019 18:04
 Subject: Re: Change NPB Timeline
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change (6348)

Location:  USA, California
Member Since Contact Type Status
Nov 29, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: MyOlegSite
4 + 4
Do it!

In Suggestions, MidwestBrick writes:
  I had enough of these in the last few weeks that waiting 2 full weeks is painful
to complete them.

I don't mind the 1 week to pay before it is started. But another full 7 days
to complete the NPB is not necessary.

I would propose 3 additional days and that is it. Let us get our stock back
in our stores to sell to someone else instead of being held at our will for 14
full days when 10 is plenty enough.

I can't be the only one that feels this way and 14 days might have worked
10-15 years ago when access to Smart-Phones wasn't as widespread, but these
days, you can't go far without having the ability to respond. Thanks
 Author: michbricks View Messages Posted By michbricks
 Posted: May 8, 2019 16:31
 Subject: (Cancelled)
 Viewed: 34 times
 Topic: Suggestions
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michbricks (1700)

Location:  USA, Michigan
Member Since Contact Type Status
Dec 27, 2010 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Mich Bricks
(Cancelled)
 Author: mscheaf View Messages Posted By mscheaf
 Posted: Sep 12, 2019 10:52
 Subject: Re: Change NPB Timeline
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mscheaf (142)

Location:  USA, Illinois
Member Since Contact Type Status
Apr 29, 2008 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Around the Block
In Suggestions, MidwestBrick writes:
  I had enough of these in the last few weeks that waiting 2 full weeks is painful
to complete them.

I don't mind the 1 week to pay before it is started. But another full 7 days
to complete the NPB is not necessary.

I would propose 3 additional days and that is it. Let us get our stock back
in our stores to sell to someone else instead of being held at our will for 14
full days when 10 is plenty enough.

I can't be the only one that feels this way and 14 days might have worked
10-15 years ago when access to Smart-Phones wasn't as widespread, but these
days, you can't go far without having the ability to respond. Thanks



This is exactly why I just cancel the order and never file NPB. It just takes
two long. 2 weeks is insane. It shouldn't take a week to pay. It shouldn't
take more than a few days to pay, if you don't have the money don't order
stuff, pretty simple. I know a lot of buyers are getting let off the hook by
this but I don't have the time or patience and I don't want my inventory
constantly tied up for a fortnight. I just cancel the order ban the buyer and
move on.
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Sep 12, 2019 10:58
 Subject: Re: Change NPB Timeline
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 Topic: Suggestions
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calsbricks (5693)

Location:  United Kingdom, England
Member Since Contact Type Status
Aug 12, 2008 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: CalsBricks
In Suggestions, mscheaf writes:
  In Suggestions, MidwestBrick writes:
  I had enough of these in the last few weeks that waiting 2 full weeks is painful
to complete them.

I don't mind the 1 week to pay before it is started. But another full 7 days
to complete the NPB is not necessary.

I would propose 3 additional days and that is it. Let us get our stock back
in our stores to sell to someone else instead of being held at our will for 14
full days when 10 is plenty enough.

I can't be the only one that feels this way and 14 days might have worked
10-15 years ago when access to Smart-Phones wasn't as widespread, but these
days, you can't go far without having the ability to respond. Thanks



This is exactly why I just cancel the order and never file NPB. It just takes
two long. 2 weeks is insane. It shouldn't take a week to pay. It shouldn't
take more than a few days to pay, if you don't have the money don't order
stuff, pretty simple. I know a lot of buyers are getting let off the hook by
this but I don't have the time or patience and I don't want my inventory
constantly tied up for a fortnight. I just cancel the order ban the buyer and
move on.

Once again a constant thread and everyone agrees with it except Bricklink for
some strange reason. Why should we have to let our inventory be tied up for two
weeks or longer when someone isn't going to pay for their order.

Bring the business side of the site into the 21st century, please - IC doesn't
work for all and for those that do not use it this is a real pain and totally
unnecessary.
 Author: bje View Messages Posted By bje
 Posted: Sep 12, 2019 11:37
 Subject: Re: Change NPB Timeline
 Viewed: 29 times
 Topic: Suggestions
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bje (1217)

Location:  South Africa, Western Cape
Member Since Contact Type Status
May 24, 2010 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: JE Bricks
In Suggestions, calsbricks writes:
  In Suggestions, mscheaf writes:
  In Suggestions, MidwestBrick writes:
  I had enough of these in the last few weeks that waiting 2 full weeks is painful
to complete them.

I don't mind the 1 week to pay before it is started. But another full 7 days
to complete the NPB is not necessary.

I would propose 3 additional days and that is it. Let us get our stock back
in our stores to sell to someone else instead of being held at our will for 14
full days when 10 is plenty enough.

I can't be the only one that feels this way and 14 days might have worked
10-15 years ago when access to Smart-Phones wasn't as widespread, but these
days, you can't go far without having the ability to respond. Thanks



This is exactly why I just cancel the order and never file NPB. It just takes
two long. 2 weeks is insane. It shouldn't take a week to pay. It shouldn't
take more than a few days to pay, if you don't have the money don't order
stuff, pretty simple. I know a lot of buyers are getting let off the hook by
this but I don't have the time or patience and I don't want my inventory
constantly tied up for a fortnight. I just cancel the order ban the buyer and
move on.

Once again a constant thread and everyone agrees with it except Bricklink for
some strange reason. Why should we have to let our inventory be tied up for two
weeks or longer when someone isn't going to pay for their order.

Bring the business side of the site into the 21st century, please - IC doesn't
work for all and for those that do not use it this is a real pain and totally
unnecessary.

And while we are at it, as a buyer, how come an NRS can tie up my buying money
for three weeks!? If a seller is not interested in selling, can I not please
just cancel the order myself after 3 days and go somewhere else? This is the
one part of Bricklink I have always found very unfair to buyers.
 Author: mscheaf View Messages Posted By mscheaf
 Posted: Sep 12, 2019 11:50
 Subject: Re: Change NPB Timeline
 Viewed: 25 times
 Topic: Suggestions
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mscheaf (142)

Location:  USA, Illinois
Member Since Contact Type Status
Apr 29, 2008 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Around the Block
In Suggestions, bje writes:
  In Suggestions, calsbricks writes:
  In Suggestions, mscheaf writes:
  In Suggestions, MidwestBrick writes:
  I had enough of these in the last few weeks that waiting 2 full weeks is painful
to complete them.

I don't mind the 1 week to pay before it is started. But another full 7 days
to complete the NPB is not necessary.

I would propose 3 additional days and that is it. Let us get our stock back
in our stores to sell to someone else instead of being held at our will for 14
full days when 10 is plenty enough.

I can't be the only one that feels this way and 14 days might have worked
10-15 years ago when access to Smart-Phones wasn't as widespread, but these
days, you can't go far without having the ability to respond. Thanks



This is exactly why I just cancel the order and never file NPB. It just takes
two long. 2 weeks is insane. It shouldn't take a week to pay. It shouldn't
take more than a few days to pay, if you don't have the money don't order
stuff, pretty simple. I know a lot of buyers are getting let off the hook by
this but I don't have the time or patience and I don't want my inventory
constantly tied up for a fortnight. I just cancel the order ban the buyer and
move on.

Once again a constant thread and everyone agrees with it except Bricklink for
some strange reason. Why should we have to let our inventory be tied up for two
weeks or longer when someone isn't going to pay for their order.

Bring the business side of the site into the 21st century, please - IC doesn't
work for all and for those that do not use it this is a real pain and totally
unnecessary.

And while we are at it, as a buyer, how come an NRS can tie up my buying money
for three weeks!? If a seller is not interested in selling, can I not please
just cancel the order myself after 3 days and go somewhere else? This is the
one part of Bricklink I have always found very unfair to buyers.



As a buyer you can file a paypal claim or a chargeback with your bank. Sellers
have no options except the npb system
 Author: bje View Messages Posted By bje
 Posted: Sep 12, 2019 12:00
 Subject: Re: Change NPB Timeline
 Viewed: 34 times
 Topic: Suggestions
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bje (1217)

Location:  South Africa, Western Cape
Member Since Contact Type Status
May 24, 2010 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: JE Bricks
In Suggestions, mscheaf writes:
  In Suggestions, bje writes:
  In Suggestions, calsbricks writes:
  In Suggestions, mscheaf writes:
  In Suggestions, MidwestBrick writes:
  I had enough of these in the last few weeks that waiting 2 full weeks is painful
to complete them.

I don't mind the 1 week to pay before it is started. But another full 7 days
to complete the NPB is not necessary.

I would propose 3 additional days and that is it. Let us get our stock back
in our stores to sell to someone else instead of being held at our will for 14
full days when 10 is plenty enough.

I can't be the only one that feels this way and 14 days might have worked
10-15 years ago when access to Smart-Phones wasn't as widespread, but these
days, you can't go far without having the ability to respond. Thanks



This is exactly why I just cancel the order and never file NPB. It just takes
two long. 2 weeks is insane. It shouldn't take a week to pay. It shouldn't
take more than a few days to pay, if you don't have the money don't order
stuff, pretty simple. I know a lot of buyers are getting let off the hook by
this but I don't have the time or patience and I don't want my inventory
constantly tied up for a fortnight. I just cancel the order ban the buyer and
move on.

Once again a constant thread and everyone agrees with it except Bricklink for
some strange reason. Why should we have to let our inventory be tied up for two
weeks or longer when someone isn't going to pay for their order.

Bring the business side of the site into the 21st century, please - IC doesn't
work for all and for those that do not use it this is a real pain and totally
unnecessary.

And while we are at it, as a buyer, how come an NRS can tie up my buying money
for three weeks!? If a seller is not interested in selling, can I not please
just cancel the order myself after 3 days and go somewhere else? This is the
one part of Bricklink I have always found very unfair to buyers.



As a buyer you can file a paypal claim or a chargeback with your bank. Sellers
have no options except the npb system

?? If the seller has not invoiced, how do I have a claim? Because of exchange
controls I've had cancellations cost me 26% of the order value after three
weeks, with still no invoice from the seller concerned and no way to cancel and
move on except to wait it out.

Bear in mind also, BL is a contracts based systems, so even if a seller invoice
on day 20, he can still start an NPB after 7 days, irrespective of the time he
took to invoice or even if the buyer's circumstances have changed. Imagine
a wait of two weeks for an international order and exchange rate drop of 10%,
making the order 10% plus rate pips more expensive for the buyer. These are not
the most extreme examples.

Sellers also can cancel irrespective, buyers have to request a cancellation as
a favour from a seller who is not responding, go figure.
 Author: mscheaf View Messages Posted By mscheaf
 Posted: Sep 12, 2019 14:23
 Subject: Re: Change NPB Timeline
 Viewed: 34 times
 Topic: Suggestions
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mscheaf (142)

Location:  USA, Illinois
Member Since Contact Type Status
Apr 29, 2008 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Around the Block
In Suggestions, bje writes:
  In Suggestions, mscheaf writes:
  In Suggestions, bje writes:
  In Suggestions, calsbricks writes:
  In Suggestions, mscheaf writes:
  In Suggestions, MidwestBrick writes:
  I had enough of these in the last few weeks that waiting 2 full weeks is painful
to complete them.

I don't mind the 1 week to pay before it is started. But another full 7 days
to complete the NPB is not necessary.

I would propose 3 additional days and that is it. Let us get our stock back
in our stores to sell to someone else instead of being held at our will for 14
full days when 10 is plenty enough.

I can't be the only one that feels this way and 14 days might have worked
10-15 years ago when access to Smart-Phones wasn't as widespread, but these
days, you can't go far without having the ability to respond. Thanks



This is exactly why I just cancel the order and never file NPB. It just takes
two long. 2 weeks is insane. It shouldn't take a week to pay. It shouldn't
take more than a few days to pay, if you don't have the money don't order
stuff, pretty simple. I know a lot of buyers are getting let off the hook by
this but I don't have the time or patience and I don't want my inventory
constantly tied up for a fortnight. I just cancel the order ban the buyer and
move on.

Once again a constant thread and everyone agrees with it except Bricklink for
some strange reason. Why should we have to let our inventory be tied up for two
weeks or longer when someone isn't going to pay for their order.

Bring the business side of the site into the 21st century, please - IC doesn't
work for all and for those that do not use it this is a real pain and totally
unnecessary.

And while we are at it, as a buyer, how come an NRS can tie up my buying money
for three weeks!? If a seller is not interested in selling, can I not please
just cancel the order myself after 3 days and go somewhere else? This is the
one part of Bricklink I have always found very unfair to buyers.



As a buyer you can file a paypal claim or a chargeback with your bank. Sellers
have no options except the npb system

?? If the seller has not invoiced, how do I have a claim? Because of exchange
controls I've had cancellations cost me 26% of the order value after three
weeks, with still no invoice from the seller concerned and no way to cancel and
move on except to wait it out.

Bear in mind also, BL is a contracts based systems, so even if a seller invoice
on day 20, he can still start an NPB after 7 days, irrespective of the time he
took to invoice or even if the buyer's circumstances have changed. Imagine
a wait of two weeks for an international order and exchange rate drop of 10%,
making the order 10% plus rate pips more expensive for the buyer. These are not
the most extreme examples.

Sellers also can cancel irrespective, buyers have to request a cancellation as
a favour from a seller who is not responding, go figure.

????If you haven't paid how is your money tied up for weeks?????????
 Author: bje View Messages Posted By bje
 Posted: Sep 12, 2019 12:29
 Subject: (Cancelled)
 Viewed: 11 times
 Topic: Suggestions
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bje (1217)

Location:  South Africa, Western Cape
Member Since Contact Type Status
May 24, 2010 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: JE Bricks
(Cancelled)
 Author: yorbrick View Messages Posted By yorbrick
 Posted: Sep 12, 2019 13:17
 Subject: Re: Change NPB Timeline
 Viewed: 25 times
 Topic: Suggestions
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yorbrick (683)

Location:  United Kingdom, England
Member Since Contact Type Status
Apr 11, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Yorbricks
  Once again a constant thread and everyone agrees with it except Bricklink for
some strange reason. Why should we have to let our inventory be tied up for two
weeks or longer when someone isn't going to pay for their order.

Bring the business side of the site into the 21st century, please - IC doesn't
work for all and for those that do not use it this is a real pain and totally
unnecessary.

That is probably why they will never do anything about it - it is another push
for non-IC adopters to adopt IC.
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Sep 12, 2019 13:39
 Subject: Re: Change NPB Timeline
 Viewed: 31 times
 Topic: Suggestions
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calsbricks (5693)

Location:  United Kingdom, England
Member Since Contact Type Status
Aug 12, 2008 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: CalsBricks
In Suggestions, yorbrick writes:
  
  Once again a constant thread and everyone agrees with it except Bricklink for
some strange reason. Why should we have to let our inventory be tied up for two
weeks or longer when someone isn't going to pay for their order.

Bring the business side of the site into the 21st century, please - IC doesn't
work for all and for those that do not use it this is a real pain and totally
unnecessary.

That is probably why they will never do anything about it - it is another push
for non-IC adopters to adopt IC.

There is a simple answer to that - make it applicable for all regions - redesign
it so those of us who use multiple boxes (3 large letter styles, and 11 small
parcel styles) do not have to set up a delivery method for each of those across
all boxes. 14 first class; 14 first class confirmed; 14 2nd class confirmed;
14 next day delivery; 14 air mail; 14 air mail confirmed. Good grief - all day
every day just setting up delivery methods and the design of that is totally
flawed - IC should have been regionalised to accommodate not just weight systems
but weight and volume systems. Yes I know we could try and reduce boxes but that
is not convenient for us nor our customers. We don't send out half full boxes.
In addition if the design had been better it would have allowed them to make
the simple changes to accommodate the changes in the US postal system where everything
is being done by workaround.

Forcing people to use a feature is a non-starter - usage should be up to the
individual not a method which doesn't work 100% of the time and also has
over 40,000 items in its catalogue without dimensions. but you are probably right
- yet another wonderful idea just like pp for marketplaces, dropping paypal offsite
- again to force IC. NO matter what the take-up is in real terms the feature
needs re-thinking.

What next force members to use their new Order detail page ; or their new My
BL page -- you must now use Stud.io to design anything. Oh and lest we forget
you must use the new wanted list (but after clamour we will leave the classic
one available, and we will reinstate paypal offsite).
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Sep 12, 2019 13:49
 Subject: Re: Change NPB Timeline
 Viewed: 32 times
 Topic: Suggestions
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calsbricks (5693)

Location:  United Kingdom, England
Member Since Contact Type Status
Aug 12, 2008 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: CalsBricks
In Suggestions, yorbrick writes:
  
  Once again a constant thread and everyone agrees with it except Bricklink for
some strange reason. Why should we have to let our inventory be tied up for two
weeks or longer when someone isn't going to pay for their order.

Bring the business side of the site into the 21st century, please - IC doesn't
work for all and for those that do not use it this is a real pain and totally
unnecessary.

That is probably why they will never do anything about it - it is another push
for non-IC adopters to adopt IC.

Sorry 1 more thing coming from someone who has spent a great many years in the
software development world. Software is normally designed to suit end users and
it is normally designed and developed in conjunction with them. That hasn't
happened here at Bricklink, On the other hand gaming software often comes from
the developers themselves rather than the end user - and quite often that works.
But when it comes to serious applications it never does unless the developers
have a rock solid systems spec which has been put together by a quality experienced
systems analyst - again doesn't happen here or at least it does not appear
so. When was the first, or last time as a seller or buyer you were asked what
you wanted to see in the software?
 Author: Teup View Messages Posted By Teup
 Posted: Sep 12, 2019 11:21
 Subject: Re: Change NPB Timeline
 Viewed: 33 times
 Topic: Suggestions
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Teup (4102)

Location:  Netherlands, Utrecht
Member Since Contact Type Status
May 6, 2004 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: The T-workshop
In Suggestions, MidwestBrick writes:
  I had enough of these in the last few weeks that waiting 2 full weeks is painful
to complete them.

I don't mind the 1 week to pay before it is started. But another full 7 days
to complete the NPB is not necessary.

I would propose 3 additional days and that is it. Let us get our stock back
in our stores to sell to someone else instead of being held at our will for 14
full days when 10 is plenty enough.

I can't be the only one that feels this way and 14 days might have worked
10-15 years ago when access to Smart-Phones wasn't as widespread, but these
days, you can't go far without having the ability to respond. Thanks

I don't know about other countries but over here 14 days is a widely accepted
standard term for invoices to be paid. Sometimes it's longer, but it's
never less than 14 days. I wouldn't find it professional if a company gave
me an invoice that had to be paid in less than 14 days.
Also, inventory moves slowly and parts typically take over a year to sell. I
don't see how a few extra days for a fraction of the inventory are so important.
Bricklink downtime should be a way bigger concern.
 Author: mscheaf View Messages Posted By mscheaf
 Posted: Sep 12, 2019 11:53
 Subject: Re: Change NPB Timeline
 Viewed: 28 times
 Topic: Suggestions
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mscheaf (142)

Location:  USA, Illinois
Member Since Contact Type Status
Apr 29, 2008 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Around the Block
In Suggestions, Teup writes:
  In Suggestions, MidwestBrick writes:
  I had enough of these in the last few weeks that waiting 2 full weeks is painful
to complete them.

I don't mind the 1 week to pay before it is started. But another full 7 days
to complete the NPB is not necessary.

I would propose 3 additional days and that is it. Let us get our stock back
in our stores to sell to someone else instead of being held at our will for 14
full days when 10 is plenty enough.

I can't be the only one that feels this way and 14 days might have worked
10-15 years ago when access to Smart-Phones wasn't as widespread, but these
days, you can't go far without having the ability to respond. Thanks

I don't know about other countries but over here 14 days is a widely accepted
standard term for invoices to be paid. Sometimes it's longer, but it's
never less than 14 days. I wouldn't find it professional if a company gave
me an invoice that had to be paid in less than 14 days.
Also, inventory moves slowly and parts typically take over a year to sell. I
don't see how a few extra days for a fraction of the inventory are so important.
Bricklink downtime should be a way bigger concern.


In USA bills due upon receipt are quite common, especially for medical bills.
Also, I often get bills in the mail for various things that are due in less than
2 weeks. Again, if you can't afford it, don't buy it. This isn't
water or medicine or food. It's a freaking luxury item toy.
 Author: Teup View Messages Posted By Teup
 Posted: Sep 12, 2019 12:52
 Subject: Re: Change NPB Timeline
 Viewed: 23 times
 Topic: Suggestions
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Teup (4102)

Location:  Netherlands, Utrecht
Member Since Contact Type Status
May 6, 2004 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: The T-workshop
In Suggestions, mscheaf writes:
  In Suggestions, Teup writes:
  In Suggestions, MidwestBrick writes:
  I had enough of these in the last few weeks that waiting 2 full weeks is painful
to complete them.

I don't mind the 1 week to pay before it is started. But another full 7 days
to complete the NPB is not necessary.

I would propose 3 additional days and that is it. Let us get our stock back
in our stores to sell to someone else instead of being held at our will for 14
full days when 10 is plenty enough.

I can't be the only one that feels this way and 14 days might have worked
10-15 years ago when access to Smart-Phones wasn't as widespread, but these
days, you can't go far without having the ability to respond. Thanks

I don't know about other countries but over here 14 days is a widely accepted
standard term for invoices to be paid. Sometimes it's longer, but it's
never less than 14 days. I wouldn't find it professional if a company gave
me an invoice that had to be paid in less than 14 days.
Also, inventory moves slowly and parts typically take over a year to sell. I
don't see how a few extra days for a fraction of the inventory are so important.
Bricklink downtime should be a way bigger concern.


In USA bills due upon receipt are quite common, especially for medical bills.
Also, I often get bills in the mail for various things that are due in less than
2 weeks. Again, if you can't afford it, don't buy it. This isn't
water or medicine or food. It's a freaking luxury item toy.

Maybe it's a cultural difference. If the code of conduct is different in
the US, then I do understand you'd expect Bricklink to match with that.

As for freaking luxury toys, today I got an invoice from Lego.com in the mail
that is due in 18 days. That's pretty usual to me. I wouldn't want to
seem less professional than Lego.com. An invoice with a number below 14 days
would feel pushy to me based on what I am used to.

Anyway I do question how big a deal it is. Customer service costs money. And
of all aspects of customer service, patience is pretty much the cheapest one.
The average value of a Bricklink order is approximately $20. Let's say you
are always having one NPB going on constantly all throughout your Bricklink career.
I would say: Spend $10 (part selling value: $20) one time on a set, and call
it the NPB buffer. That compensates the $20 worth of inventory that is constantly
being blocked by NPBs. Maybe I'm too clinical and calculating but as far
as I can see that solves the problem
 Author: JerseyGirl689 View Messages Posted By JerseyGirl689
 Posted: Sep 12, 2019 13:16
 Subject: Re: Change NPB Timeline
 Viewed: 24 times
 Topic: Suggestions
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JerseyGirl689 (1265)

Location:  USA, Florida
Member Since Contact Type Status
Sep 10, 2004 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Bargain Bricks & Bits
In Suggestions, MidwestBrick writes:
  I had enough of these in the last few weeks that waiting 2 full weeks is painful
to complete them.

I don't mind the 1 week to pay before it is started. But another full 7 days
to complete the NPB is not necessary.

I would propose 3 additional days and that is it. Let us get our stock back
in our stores to sell to someone else instead of being held at our will for 14
full days when 10 is plenty enough.

I can't be the only one that feels this way and 14 days might have worked
10-15 years ago when access to Smart-Phones wasn't as widespread, but these
days, you can't go far without having the ability to respond. Thanks

I completely agree, 7 days to open, 3 days to close, with or without a response.
If they have time to respond they can use that time to pay. If they can't
afford to pay, they shouldn't have made the purchase to start with.

Also, to those sellers who simply cancel and move on, you're leaving yourself
open to a retaliatory negative FB and enabling a NPB to continue doing the same
thing to other sellers. I have inventory held hostage right now for a NPB, despite
the fact his FB clearly shows this is a habit. If those sellers had used the
NPB process, as they should have, he would have been suspended and my inventory
would be free right now.

Darcy
 Author: mscheaf View Messages Posted By mscheaf
 Posted: Sep 12, 2019 14:31
 Subject: Re: Change NPB Timeline
 Viewed: 32 times
 Topic: Suggestions
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mscheaf (142)

Location:  USA, Illinois
Member Since Contact Type Status
Apr 29, 2008 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Around the Block
In Suggestions, JerseyGirl689 writes:
  In Suggestions, MidwestBrick writes:
  I had enough of these in the last few weeks that waiting 2 full weeks is painful
to complete them.

I don't mind the 1 week to pay before it is started. But another full 7 days
to complete the NPB is not necessary.

I would propose 3 additional days and that is it. Let us get our stock back
in our stores to sell to someone else instead of being held at our will for 14
full days when 10 is plenty enough.

I can't be the only one that feels this way and 14 days might have worked
10-15 years ago when access to Smart-Phones wasn't as widespread, but these
days, you can't go far without having the ability to respond. Thanks

I completely agree, 7 days to open, 3 days to close, with or without a response.
If they have time to respond they can use that time to pay. If they can't
afford to pay, they shouldn't have made the purchase to start with.

Also, to those sellers who simply cancel and move on, you're leaving yourself
open to a retaliatory negative FB and enabling a NPB to continue doing the same
thing to other sellers. I have inventory held hostage right now for a NPB, despite
the fact his FB clearly shows this is a habit. If those sellers had used the
NPB process, as they should have, he would have been suspended and my inventory
would be free right now.

Darcy


Yes they can leave a neg, but 90% of the time it a a zero feedback buyer doing
this. When they get the negative back from the seller they will find themselves
at -1 and find it much more difficult to buy from anyone.

And I do agree that I am making the problem worse by not following the process,
but the process just plain sucks and I'm not wasting my time dealing with
it.

I wish I could figure out the instant payment for the single boxed sets I sell.
I know exactly how much they will weigh and how big the shipping box is for each
sealed set I have. But I am just too stupid to figure it out. I really wish it
would just calculate it for me like ebay does. I'm considering actually just
offering free shipping and having instant payment but I would be buried so far
in the listings I would never be seen.
 Author: JerseyGirl689 View Messages Posted By JerseyGirl689
 Posted: Sep 12, 2019 16:57
 Subject: Re: Change NPB Timeline
 Viewed: 35 times
 Topic: Suggestions
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JerseyGirl689 (1265)

Location:  USA, Florida
Member Since Contact Type Status
Sep 10, 2004 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Bargain Bricks & Bits
In Suggestions, mscheaf writes:
  In Suggestions, JerseyGirl689 writes:
  In Suggestions, MidwestBrick writes:
  I had enough of these in the last few weeks that waiting 2 full weeks is painful
to complete them.

I don't mind the 1 week to pay before it is started. But another full 7 days
to complete the NPB is not necessary.

I would propose 3 additional days and that is it. Let us get our stock back
in our stores to sell to someone else instead of being held at our will for 14
full days when 10 is plenty enough.

I can't be the only one that feels this way and 14 days might have worked
10-15 years ago when access to Smart-Phones wasn't as widespread, but these
days, you can't go far without having the ability to respond. Thanks

I completely agree, 7 days to open, 3 days to close, with or without a response.
If they have time to respond they can use that time to pay. If they can't
afford to pay, they shouldn't have made the purchase to start with.

Also, to those sellers who simply cancel and move on, you're leaving yourself
open to a retaliatory negative FB and enabling a NPB to continue doing the same
thing to other sellers. I have inventory held hostage right now for a NPB, despite
the fact his FB clearly shows this is a habit. If those sellers had used the
NPB process, as they should have, he would have been suspended and my inventory
would be free right now.

Darcy


Yes they can leave a neg, but 90% of the time it a a zero feedback buyer doing
this. When they get the negative back from the seller they will find themselves
at -1 and find it much more difficult to buy from anyone.

Yes 90% of the time it is zero or low FB buyers, but that really doesn't
matter, it's still an undeserved blemish on your record. This is strangers
dealing with strangers, IMHO your reputation is just as important as your customer
service and parts quality.

  
And I do agree that I am making the problem worse by not following the process,
but the process just plain sucks and I'm not wasting my time dealing with
it.

You're right, the NPB process sucks, but it's all we have right now,
so we have to deal with it. Otherwise NPB's are going to continue wasting
our time and tying up our inventory for nothing.
  
I wish I could figure out the instant payment for the single boxed sets I sell.
I know exactly how much they will weigh and how big the shipping box is for each
sealed set I have. But I am just too stupid to figure it out. I really wish it
would just calculate it for me like ebay does. I'm considering actually just
offering free shipping and having instant payment but I would be buried so far
in the listings I would never be seen.

As for IC, haven't even tried so IDK. I pull and recheck every part, weigh
and manually send invoices. I want to know everything is perfect and correct
before invoicing and shipping. Actually if they implement their proposed changes
it seems we'll be forced to use IC, which is why I've started exploring
other options. It sucks, I've been here a long time and really like it,
but if or when they do force it on us I'll be closing my store and moving
on. This nonsense of if they payed too much you have to refund, if they paid
too little you have to eat it, doesn't work for me.

Darcy