| Discussion Forum: Thread 247272 |
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| | | Author: | tpr  | | Posted: | Jan 16, 2019 09:17 | | Subject: | New buyers 0 feedback | | Viewed: | 197 times | | Topic: | Suggestions | | Status: | Open | | Vote: | [Yes|No] | |
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| Hi
It has been quite a while since I joined BrickLink, and for new members is there
any advice/info forwarded when joining (i.e ensure that you read the Sellers
Terms before Buying)
Just had a new member buy 1 part for 50p (UK), for delivery to Slovakia. Didn't
think he would buy once postage etc added.
Just had a message, thought it would be free postage.
Not a problem, as expecting it, but obviously he was not aware or made aware
of how Bricklink works.
Is such a thing in place or could it be added
Thanks
TPR
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| | | | | Author: | Brickwilbo | | Posted: | Jan 16, 2019 10:35 | | Subject: | Re: New buyers 0 feedback | | Viewed: | 58 times | | Topic: | Suggestions | |
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| In Suggestions, tpr writes:
| | Hi
It has been quite a while since I joined BrickLink, and for new members is there
any advice/info forwarded when joining (i.e ensure that you read the Sellers
Terms before Buying)
Just had a new member buy 1 part for 50p (UK), for delivery to Slovakia. Didn't
think he would buy once postage etc added.
Just had a message, thought it would be free postage.
Not a problem, as expecting it, but obviously he was not aware or made aware
of how Bricklink works.
Is such a thing in place or could it be added
Thanks
TPR
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Below each page on the left are links to Buy Help pages.
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| | | | | | | Author: | Brickwilbo | | Posted: | Jan 16, 2019 10:43 | | Subject: | Re: New buyers 0 feedback | | Viewed: | 52 times | | Topic: | Suggestions | |
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| In Suggestions, Brickwilbo writes:
| | In Suggestions, tpr writes:
| | Hi
It has been quite a while since I joined BrickLink, and for new members is there
any advice/info forwarded when joining (i.e ensure that you read the Sellers
Terms before Buying)
Just had a new member buy 1 part for 50p (UK), for delivery to Slovakia. Didn't
think he would buy once postage etc added.
Just had a message, thought it would be free postage.
Not a problem, as expecting it, but obviously he was not aware or made aware
of how Bricklink works.
Is such a thing in place or could it be added
Thanks
TPR
|
Below each page on the left are links to Buy Help pages.
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| | | | | Author: | clearingtoys | | Posted: | Jan 16, 2019 10:56 | | Subject: | (Cancelled) | | Viewed: | 46 times | | Topic: | Suggestions | |
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| | (Cancelled) |
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| | | | | Author: | Cob | | Posted: | Jan 16, 2019 13:43 | | Subject: | Re: New buyers 0 feedback | | Viewed: | 26 times | | Topic: | Suggestions | |
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| In Suggestions, tpr writes:
| | Hi
It has been quite a while since I joined BrickLink, and for new members is there
any advice/info forwarded when joining (i.e ensure that you read the Sellers
Terms before Buying)
Just had a new member buy 1 part for 50p (UK), for delivery to Slovakia. Didn't
think he would buy once postage etc added.
Just had a message, thought it would be free postage.
Not a problem, as expecting it, but obviously he was not aware or made aware
of how Bricklink works.
Is such a thing in place or could it be added
Thanks
TPR
|
Change your setting so that buyers under 5 feedback have to use instant checkout.
It removes a lot of these problems.
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| | | | | Author: | brikomania | | Posted: | Jan 16, 2019 14:05 | | Subject: | Re: New buyers 0 feedback | | Viewed: | 44 times | | Topic: | Suggestions | |
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| The 'stores' part of BL needs to be redesigned. I think that the site
itself is marvelous in all of the complex things you can do with it, but, the
storefronts need to change. It doesn't look good to new buyers, and you can't
expect all new buyers to go and read 2000 help pages, no one does that! They'll
just say 'this is too hard' and leave the site and forget about lego.
A lof of times I have found interesting things online that I might have purchased
if the site looked legit or was simpler. Buying hundreds of different parts is
difficult as is, we need to try to make it as less of a burden as possible for
a new buyer, so the learning curve is not as steep. You could start easy by buying
and then look into the "darker" parts of the site.
In Suggestions, tpr writes:
| | Hi
It has been quite a while since I joined BrickLink, and for new members is there
any advice/info forwarded when joining (i.e ensure that you read the Sellers
Terms before Buying)
Just had a new member buy 1 part for 50p (UK), for delivery to Slovakia. Didn't
think he would buy once postage etc added.
Just had a message, thought it would be free postage.
Not a problem, as expecting it, but obviously he was not aware or made aware
of how Bricklink works.
Is such a thing in place or could it be added
Thanks
TPR
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| | | | | Author: | Adjour | | Posted: | Jan 16, 2019 15:30 | | Subject: | Re: New buyers 0 feedback | | Viewed: | 38 times | | Topic: | Suggestions | |
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| In Suggestions, tpr writes:
| | Hi
It has been quite a while since I joined BrickLink, and for new members is there
any advice/info forwarded when joining (i.e ensure that you read the Sellers
Terms before Buying)
Just had a new member buy 1 part for 50p (UK), for delivery to Slovakia. Didn't
think he would buy once postage etc added.
Just had a message, thought it would be free postage.
Not a problem, as expecting it, but obviously he was not aware or made aware
of how Bricklink works.
Is such a thing in place or could it be added
Thanks
TPR
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I've added some large, bold, all caps, very blunt wording to avoid this.
I was having lots of issues with newer international buyers not understanding
rates.
Now I rarely have an issue.
I'm not sure BL is willing to be so blunt about it. ::shrug::
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Netherlands, Gelderland
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