| Discussion Forum: Thread 208083 |
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| | | Author: | Daave  | | Posted: | Jul 11, 2016 04:56 | | Subject: | Keep order open status | | Viewed: | 102 times | | Topic: | Suggestions | | Status: | Discarded | |
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| Is it possible to add 'keep order open' as a status on order screen..
As a reminder that the customer doesn't want an invoice yet?
Simply adding it to the drop down list for manual use would be good, but adding
automatic functionality and a button at the buyers end to request an invoice
would be ideal.
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| | | | | Author: | Rob_and_Shelagh | | Posted: | Jul 11, 2016 05:18 | | Subject: | Re: Keep order open status | | Viewed: | 33 times | | Topic: | Suggestions | |
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| In Suggestions, Daave writes:
| | Is it possible to add 'keep order open' as a status on order screen..
As a reminder that the customer doesn't want an invoice yet?
Simply adding it to the drop down list for manual use would be good, but adding
automatic functionality and a button at the buyers end to request an invoice
would be ideal.
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Voted yes, this has been suggested before but if we are going to have auto-checkout
at some point (??) we would need to have this status offered at checkout anyway?
Ideally I would like this linked to store terms, set by the seller. e.g. if I
offer orders open for up to 5 days I would like the system to allow that and
"close" the order to additions after that unless over-ridden by myself - i.e.
buyer has to communicate with me to agree any extension, not be just able to
add $1 in parts every 7 days in an attempt to over-ride store terms (doesn't
happen often but there are some out there).
Robert
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| | | | | Author: | Teup | | Posted: | Jul 11, 2016 11:52 | | Subject: | Re: Keep order open status | | Viewed: | 33 times | | Topic: | Suggestions | |
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| In Suggestions, Daave writes:
| | Is it possible to add 'keep order open' as a status on order screen..
As a reminder that the customer doesn't want an invoice yet?
Simply adding it to the drop down list for manual use would be good, but adding
automatic functionality and a button at the buyers end to request an invoice
would be ideal.
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Or more generally an "awaiting buyer action" kind of status. I have suggested
that before. Sometimes a seller has a question about an order and the buyer doesn't
notice it or there's a problem with emails, and both parties are waiting.
It would be good to have a status that clearly indicates that the ball is in
the buyer's court, whether that be to add more items to an order, answer
a question, or whatever.
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| | | | | Author: | Brickwilbo | | Posted: | Jul 11, 2016 12:03 | | Subject: | Re: Keep order open status | | Viewed: | 27 times | | Topic: | Suggestions | |
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| In Suggestions, Daave writes:
| | Is it possible to add 'keep order open' as a status on order screen..
As a reminder that the customer doesn't want an invoice yet?
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Keep it 'Pending'. 
| | Simply adding it to the drop down list for manual use would be good, but adding
automatic functionality and a button at the buyers end to request an invoice
would be ideal.
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When should that 'Invoice me please'-button appear?
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United Kingdom, England
Netherlands, Utrecht
