Discussion Forum: Thread 189857

 Author: renhoffman View Messages Posted By renhoffman
 Posted: Jun 9, 2015 09:16
 Subject: Inventories changed, sellers not informed
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 Topic: Suggestions
 Status:Open
 Vote:[Yes|No]
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renhoffman (7763)

Location:  USA, North Carolina
Member Since Contact Type Status
Feb 3, 2001 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Rens Brick Room
BrickLink Discussions Moderator (?)
I recently had a buyer purchase these two minifigures from me, which I have had
in my inventory since September 2012, and January 2014, when I parted out the
sets these came in...

[M=sh019]
[M=sh025]

The buyer sent me a message claiming that I sent these...

[M=sh019a]
[M=sh025a]

These where added to the catalog in February of 2015. Now, I am a fan of accurate
listings, and satisfied customers, but how am I supposed to know to check my
inventory for these new listings? I was never notified that I might have these
figures listed incorrectly, and I don't have time to read every change log
that is posted. Is there any plan for notification of catalog changes in the
future? Bricklink already knows that I parted these sets out, as they are shown
in my part-out log. A simple canned message stating that a change was made to
X set, that shows in my part-out log, please check your inventory. Or, even just
a tag on MY Bricklink page, like the one that alerts you to items slated for
deletion. Is that plausible? anyone know?

Darren
 Author: bb-146360 View Messages Posted By bb-146360
 Posted: Jun 9, 2015 09:23
 Subject: Re: Inventories changed, sellers not informed
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 Topic: Suggestions
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bb-146360 (53339)

Location:  USA
Member Since Contact Type Status
Jan 31, 2009 Member Does Not Allow Contact Seller
No Longer RegisteredNo Longer Registered
Store Closed Store: store146360
No Longer Registered
In Suggestions, renhoffman writes:
  I recently had a buyer purchase these two minifigures from me, which I have had
in my inventory since September 2012, and January 2014, when I parted out the
sets these came in...

[M=sh019]
[M=sh025]

The buyer sent me a message claiming that I sent these...

[M=sh019a]
[M=sh025a]

These where added to the catalog in February of 2015. Now, I am a fan of accurate
listings, and satisfied customers, but how am I supposed to know to check my
inventory for these new listings? I was never notified that I might have these
figures listed incorrectly, and I don't have time to read every change log
that is posted. Is there any plan for notification of catalog changes in the
future? Bricklink already knows that I parted these sets out, as they are shown
in my part-out log. A simple canned message stating that a change was made to
X set, that shows in my part-out log, please check your inventory. Or, even just
a tag on MY Bricklink page, like the one that alerts you to items slated for
deletion. Is that plausible? anyone know?

Darren

Voted YES. I thought this may have been suggested before but too many to wade
through to check.

This is something that could be enhanced separate from the major redesign.
It can just be set up like a background process, similar to the new wanted list
notifications.

It would be a quick win for BL!
 Author: bb83120 View Messages Posted By bb83120
 Posted: Jun 9, 2015 12:34
 Subject: Re: Inventories changed, sellers not informed
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 Topic: Suggestions
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bb83120 (2926)

Location:  Belgium
Member Since Contact Type Status
Sep 26, 2006 Member Does Not Allow Contact Seller
No Longer RegisteredNo Longer Registered
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In Suggestions, DadsAFOL writes:
  In Suggestions, renhoffman writes:
  I recently had a buyer purchase these two minifigures from me, which I have had
in my inventory since September 2012, and January 2014, when I parted out the
sets these came in...

[M=sh019]
[M=sh025]

The buyer sent me a message claiming that I sent these...

[M=sh019a]
[M=sh025a]

These where added to the catalog in February of 2015. Now, I am a fan of accurate
listings, and satisfied customers, but how am I supposed to know to check my
inventory for these new listings? I was never notified that I might have these
figures listed incorrectly, and I don't have time to read every change log
that is posted. Is there any plan for notification of catalog changes in the
future? Bricklink already knows that I parted these sets out, as they are shown
in my part-out log. A simple canned message stating that a change was made to
X set, that shows in my part-out log, please check your inventory. Or, even just
a tag on MY Bricklink page, like the one that alerts you to items slated for
deletion. Is that plausible? anyone know?

Darren

Voted YES. I thought this may have been suggested before but too many to wade
through to check.

This is something that could be enhanced separate from the major redesign.
It can just be set up like a background process, similar to the new wanted list
notifications.

It would be a quick win for BL!

I like the idea as well, the site might stick to minifigs, but it also happens
with other items (I remember a gray train door appearing in a set because the
inventorier made a typo on the partnumber, and several sellers ended up with
that unexisting door in ninventory), so parts should somehow be included as well...
hoewever, if *all* inventory changes are going to be send out then one would
be facing major amounts of mails comming in (just look at the many changes per
year), not even sure it would be pratical to manage such(for sellers), so this
should be elaborated, and maybe it might be good to have the IA's decide
'which' changes are going to be send out to all people...

+ It also doesn't solve the problem *if* someone buys such items and puts
them on resale, as that person wouldn't get a notification, as there wouldn't
be a partout log on his 'account'.
So allthough it seems easy to generate warnings, the reality is that it is much
more complicated and goes far beyond a 'log' of someone having done a
PO...

Cheers, Eric
 Author: bb-22577 View Messages Posted By bb-22577
 Posted: Jun 9, 2015 13:35
 Subject: Re: Inventories changed, sellers not informed
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bb-22577 (969)

Location:  USA
Member Since Contact Type Status
Jun 28, 2003 Member Does Not Allow Contact Buyer
No Longer Registered
No Longer Registered
In Suggestions, RobErNat writes:
  I like the idea as well, the site might stick to minifigs, but it also happens
with other items (I remember a gray train door appearing in a set because the
inventorier made a typo on the partnumber, and several sellers ended up with
that unexisting door in ninventory), so parts should somehow be included as well...
hoewever, if *all* inventory changes are going to be send out then one would
be facing major amounts of mails comming in (just look at the many changes per
year), not even sure it would be pratical to manage such(for sellers), so this
should be elaborated, and maybe it might be good to have the IA's decide
'which' changes are going to be send out to all people...

Buyers already might get tons of e-mails due to want list notifications. Not
every inventory change is going to be sent to every seller (just the ones that
matter), so every Inventory Update Notification you receive should be something
that you'll know you need to act on (where I get WLNs for parts and minifigs
that are tied up in massive Superlots, hidden behind bank-breaking Minimum Purchases,
or are listed in huge bulk lots when I only need one). And dealing with it up
front seems a lot simpler than having a peeved customer halfway around the world
claiming you sent the wrong item.


  + It also doesn't solve the problem *if* someone buys such items and puts
them on resale, as that person wouldn't get a notification, as there wouldn't
be a partout log on his 'account'.
So allthough it seems easy to generate warnings, the reality is that it is much
more complicated and goes far beyond a 'log' of someone having done a
PO...

It's very simple, actually. If you parted out a set but sold the affected
item(s) already, you clearly have no need to be notified. You don't have
either version. If you got it loose and listed it that way, you do need to be
notified. Notify anyone selling affected items, regardless of how the listing
was generated. That's how it would be done for Marked For Deletion, is it
not? Why should it be different for Intentory Changed?
 Author: Miro78 View Messages Posted By Miro78
 Posted: Jun 9, 2015 09:45
 Subject: Re: Inventories changed, sellers not informed
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Miro78 (2361)

Location:  USA, California
Member Since Contact Type Status
Jun 17, 2012 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: The Humble Bricks Corner
In Suggestions, renhoffman writes:
  I recently had a buyer purchase these two minifigures from me, which I have had
in my inventory since September 2012, and January 2014, when I parted out the
sets these came in...

[M=sh019]
[M=sh025]

The buyer sent me a message claiming that I sent these...

[M=sh019a]
[M=sh025a]

These where added to the catalog in February of 2015. Now, I am a fan of accurate
listings, and satisfied customers, but how am I supposed to know to check my
inventory for these new listings? I was never notified that I might have these
figures listed incorrectly, and I don't have time to read every change log
that is posted. Is there any plan for notification of catalog changes in the
future? Bricklink already knows that I parted these sets out, as they are shown
in my part-out log. A simple canned message stating that a change was made to
X set, that shows in my part-out log, please check your inventory. Or, even just
a tag on MY Bricklink page, like the one that alerts you to items slated for
deletion. Is that plausible? anyone know?

Darren

Voted yes, as it just makes sense to have this be implemented and goes hand in
hand with the Item Pending Deletion type of a message alert system they have
going on.

Miro
 Author: lepperk View Messages Posted By lepperk
 Posted: Jun 9, 2015 09:52
 Subject: Re: Inventories changed, sellers not informed
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lepperk (5671)

Location:  USA, Ohio
Member Since Contact Type Status
Jul 19, 2000 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Karen's Brick Cafe
In Suggestions, renhoffman writes:
  I recently had a buyer purchase these two minifigures from me, which I have had
in my inventory since September 2012, and January 2014, when I parted out the
sets these came in...

[M=sh019]
[M=sh025]

The buyer sent me a message claiming that I sent these...

[M=sh019a]
[M=sh025a]

These where added to the catalog in February of 2015. Now, I am a fan of accurate
listings, and satisfied customers, but how am I supposed to know to check my
inventory for these new listings? I was never notified that I might have these
figures listed incorrectly, and I don't have time to read every change log
that is posted. Is there any plan for notification of catalog changes in the
future? Bricklink already knows that I parted these sets out, as they are shown
in my part-out log. A simple canned message stating that a change was made to
X set, that shows in my part-out log, please check your inventory. Or, even just
a tag on MY Bricklink page, like the one that alerts you to items slated for
deletion. Is that plausible? anyone know?

Darren

I have had the same problem (though with a different item): a buyer annoyed
to get the wrong variant of an item, though the two different variants did not
exist in the catalog when I parted out the set from which the item came.

There definitely needs to be some automated way of alerting sellers to such issues.
It seems to me that a canned message should be sent to sellers who have parted
out a set whenever any change is made to the set inventory. I know some argue
that sellers should just check their pieces carefully, but that certainly doesn't
help when only one variant exists in the catalog.

Unfortunately, an email to sellers when an inventory is changed would not reach
all who may have an incorrect listing because some do not use BL's part out
feature to list their inventory.

When a new variant is introduced (as opposed to just an inventory change), why
not send an automated email to all sellers who have the original item listed
with a note about the addition of variants to the catalog?

Karen
 Author: dearlydeparted View Messages Posted By dearlydeparted
 Posted: Jun 9, 2015 10:16
 Subject: Re: Inventories changed, sellers not informed
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dearlydeparted (5395)

Location:  USA, Rhode Island
Member Since Contact Type Status
Feb 5, 2007 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Dearly De-Parted
Having these type of issues myself, I vote a resounding YES. Frankly quite surprised
that there isn't some type of notification of a change already to help sellers
maintain an accurate inventory.
 Author: edeevo View Messages Posted By edeevo
 Posted: Jun 9, 2015 10:54
 Subject: Re: Inventories changed, sellers not informed
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edeevo (12277)

Location:  USA, California
Member Since Contact Type Status
Dec 12, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Lucky Eds Good Ol Bricks
In Suggestions, renhoffman writes:
  I recently had a buyer purchase these two minifigures from me, which I have had
in my inventory since September 2012, and January 2014, when I parted out the
sets these came in...

[M=sh019]
[M=sh025]

The buyer sent me a message claiming that I sent these...

[M=sh019a]
[M=sh025a]

These where added to the catalog in February of 2015. Now, I am a fan of accurate
listings, and satisfied customers, but how am I supposed to know to check my
inventory for these new listings? I was never notified that I might have these
figures listed incorrectly, and I don't have time to read every change log
that is posted. Is there any plan for notification of catalog changes in the
future? Bricklink already knows that I parted these sets out, as they are shown
in my part-out log. A simple canned message stating that a change was made to
X set, that shows in my part-out log, please check your inventory. Or, even just
a tag on MY Bricklink page, like the one that alerts you to items slated for
deletion. Is that plausible? anyone know?

Darren

Having gone through a similar experience with that exact minifigure, I voted
"yes" as well. It is a pain to have to go back and verify sometimes, but it
would be nice to get a message or *something* to notify us that there was a change/addition
so we would know to do so...

Life is Good.
~Ed.
 Author: 62Bricks View Messages Posted By 62Bricks
 Posted: Jun 9, 2015 11:06
 Subject: Re: Inventories changed, sellers not informed
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62Bricks (1493)

Location:  USA, Missouri
Member Since Contact Type Status
Jan 27, 2002 Member Does Not Allow Contact Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: 62 Bricks
In Suggestions, renhoffman writes:
  I recently had a buyer purchase these two minifigures from me, which I have had
in my inventory since September 2012, and January 2014, when I parted out the
sets these came in...

[M=sh019]
[M=sh025]

The buyer sent me a message claiming that I sent these...

[M=sh019a]
[M=sh025a]

These where added to the catalog in February of 2015. Now, I am a fan of accurate
listings, and satisfied customers, but how am I supposed to know to check my
inventory for these new listings? I was never notified that I might have these
figures listed incorrectly, and I don't have time to read every change log
that is posted. Is there any plan for notification of catalog changes in the
future? Bricklink already knows that I parted these sets out, as they are shown
in my part-out log. A simple canned message stating that a change was made to
X set, that shows in my part-out log, please check your inventory. Or, even just
a tag on MY Bricklink page, like the one that alerts you to items slated for
deletion. Is that plausible? anyone know?

Darren

When I requested a change to a minifig inventory once I was told quite directly
that it couldn't be done for this exact reason. I got no substantive response
when I asked why it was already being done regularly:
http://www.bricklink.com/catalogInvChangeItem.asp?nID=&nDate=&viewDate=Y&viewType=E&viewStatus=A&itemType=M

There is also no notification of the numerous non-minifig inventory changes that
are made. We probably shouldn't just limit notification to minifigs.
 Author: renhoffman View Messages Posted By renhoffman
 Posted: Jun 9, 2015 11:14
 Subject: Re: Inventories changed, sellers not informed
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renhoffman (7763)

Location:  USA, North Carolina
Member Since Contact Type Status
Feb 3, 2001 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Rens Brick Room
BrickLink Discussions Moderator (?)
In Suggestions, 62Bricks writes:
  In Suggestions, renhoffman writes:
  I recently had a buyer purchase these two minifigures from me, which I have had
in my inventory since September 2012, and January 2014, when I parted out the
sets these came in...

[M=sh019]
[M=sh025]

The buyer sent me a message claiming that I sent these...

[M=sh019a]
[M=sh025a]

These where added to the catalog in February of 2015. Now, I am a fan of accurate
listings, and satisfied customers, but how am I supposed to know to check my
inventory for these new listings? I was never notified that I might have these
figures listed incorrectly, and I don't have time to read every change log
that is posted. Is there any plan for notification of catalog changes in the
future? Bricklink already knows that I parted these sets out, as they are shown
in my part-out log. A simple canned message stating that a change was made to
X set, that shows in my part-out log, please check your inventory. Or, even just
a tag on MY Bricklink page, like the one that alerts you to items slated for
deletion. Is that plausible? anyone know?

Darren

When I requested a change to a minifig inventory once I was told quite directly
that it couldn't be done for this exact reason. I got no substantive response
when I asked why it was already being done regularly:
http://www.bricklink.com/catalogInvChangeItem.asp?nID=&nDate=&viewDate=Y&viewType=E&viewStatus=A&itemType=M

There is also no notification of the numerous non-minifig inventory changes that
are made. We probably shouldn't just limit notification to minifigs.

My suggestion is for any changes to an inventory, as any change affects a sellers
current inventory.

Darren
 Author: viejos View Messages Posted By viejos
 Posted: Jun 9, 2015 11:31
 Subject: Re: Inventories changed, sellers not informed
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viejos (681)

Location:  USA, California
Member Since Contact Type Status
Aug 14, 2008 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: La Reforma
In Suggestions, renhoffman writes:
  I recently had a buyer purchase these two minifigures from me, which I have had
in my inventory since September 2012, and January 2014, when I parted out the
sets these came in...

[M=sh019]
[M=sh025]

The buyer sent me a message claiming that I sent these...

[M=sh019a]
[M=sh025a]

These where added to the catalog in February of 2015. Now, I am a fan of accurate
listings, and satisfied customers, but how am I supposed to know to check my
inventory for these new listings? I was never notified that I might have these
figures listed incorrectly, and I don't have time to read every change log
that is posted. Is there any plan for notification of catalog changes in the
future? Bricklink already knows that I parted these sets out, as they are shown
in my part-out log. A simple canned message stating that a change was made to
X set, that shows in my part-out log, please check your inventory. Or, even just
a tag on MY Bricklink page, like the one that alerts you to items slated for
deletion. Is that plausible? anyone know?

Darren

I voted YES as I've thought this was a loophole in the system for years.
The main reason always given for not implementing something like this is that
it would involve too many emails. However, as I argued many times, this could
be an opt-in feature, notifications could be sent internally, and/or the notifications
could be sent out daily along with wanted list notifications:
http://www.bricklink.com/message.asp?ID=484973

When I started doing a bit of selling last fall, I saw the huge number of emails
sent out for listing one ordinary part, and it was then I saw how misguided this
notion of "too many emails" was. Really, we don't have *that* many changes
to sets, and in fact the number of changes has recently started to fall dramatically.

However, in this particular case, sh019 and sh025 are (strictly speaking) undetermined
entries that can stand for either type. So Darren, your buyer has no ground to
stand on with this complaint. That doesn't mean the problem with the buyer
will go away, but just to know there is no expectation placed on you by the site
that you only list non-sh019a or non-sh025a figs under the generic entries.

In our work with inventories, we go to great lengths to avoid *any* problems
sellers might have, and there are some major loopholes like this that need to
be addressed. Another one is that a fig entry can be approved and hundreds of
items bought and sold before an inventory is created for the fig. I know we all
want to take inventories seriously, but how seriously can you take an inventory
that was created *after* a listing?

Russell
 Author: bb-22577 View Messages Posted By bb-22577
 Posted: Jun 9, 2015 11:52
 Subject: Re: Inventories changed, sellers not informed
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bb-22577 (969)

Location:  USA
Member Since Contact Type Status
Jun 28, 2003 Member Does Not Allow Contact Buyer
No Longer Registered
No Longer Registered
In Suggestions, viejos writes:
  However, in this particular case, sh019 and sh025 are (strictly speaking) undetermined
entries that can stand for either type.

No, the catalog descriptions for both of these minifigs state quite definitively
that they both have Type I cowls, because that's the only cowl that was available
when they were inventoried. Furthermore, Bricklink does not support alternate
inventories for minifigs, so it is currently impossible to have a minifig with
Undetermined Cowl as an official catalog listing.

For loose parts that may have been the case at one point, but even now Bricklink
has shown an inclination to move away from Undetermined entries in favor of strict
distinction between acknowledged variants.
 Author: renhoffman View Messages Posted By renhoffman
 Posted: Jun 9, 2015 11:58
 Subject: Re: Inventories changed, sellers not informed
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renhoffman (7763)

Location:  USA, North Carolina
Member Since Contact Type Status
Feb 3, 2001 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Rens Brick Room
BrickLink Discussions Moderator (?)
  However, in this particular case, sh019 and sh025 are (strictly speaking) undetermined
entries that can stand for either type. So Darren, your buyer has no ground to
stand on with this complaint. That doesn't mean the problem with the buyer
will go away, but just to know there is no expectation placed on you by the site
that you only list non-sh019a or non-sh025a figs under the generic entries.

But the buyer does have grounds, as 1)I cannot confirm that I sent either type,
and 2)The item they purchased states that it includes the type 1 cowl, specifically,
which based on what I found in my remaining inventory, is most likely NOT what
I shipped them. Out of aprox sixty of these I have on hand, ONE had the type
1 cowl, that I could find.

Darren
 Author: renhoffman View Messages Posted By renhoffman
 Posted: Jun 9, 2015 12:07
 Subject: Re: Inventories changed, sellers not informed
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renhoffman (7763)

Location:  USA, North Carolina
Member Since Contact Type Status
Feb 3, 2001 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Rens Brick Room
BrickLink Discussions Moderator (?)
In Suggestions, renhoffman writes:
  
  However, in this particular case, sh019 and sh025 are (strictly speaking) undetermined
entries that can stand for either type. So Darren, your buyer has no ground to
stand on with this complaint. That doesn't mean the problem with the buyer
will go away, but just to know there is no expectation placed on you by the site
that you only list non-sh019a or non-sh025a figs under the generic entries.

But the buyer does have grounds, as 1)I cannot confirm that I sent either type,
and 2)The item they purchased states that it includes the type 1 cowl, specifically,
which based on what I found in my remaining inventory, is most likely NOT what
I shipped them. Out of aprox sixty of these I have on hand, ONE had the type
1 cowl, that I could find.

Darren

I will note that this change was made in February of this year, and that I believe
the "(Type 1 Cowl)" part of the item name was added then. This is my issue, I
did not know that this change was made, to an item I had in stock at the time.
I did not even know there where two types of cowls, so seeing the item come up
in an order, it did not even occur to me that the item was different than when
I had originally listed it.

Darren
 Author: lepperk View Messages Posted By lepperk
 Posted: Jun 9, 2015 12:18
 Subject: Re: Inventories changed, sellers not informed
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lepperk (5671)

Location:  USA, Ohio
Member Since Contact Type Status
Jul 19, 2000 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Karen's Brick Cafe
In Suggestions, renhoffman writes:
  In Suggestions, renhoffman writes:
  
  However, in this particular case, sh019 and sh025 are (strictly speaking) undetermined
entries that can stand for either type. So Darren, your buyer has no ground to
stand on with this complaint. That doesn't mean the problem with the buyer
will go away, but just to know there is no expectation placed on you by the site
that you only list non-sh019a or non-sh025a figs under the generic entries.

But the buyer does have grounds, as 1)I cannot confirm that I sent either type,
and 2)The item they purchased states that it includes the type 1 cowl, specifically,
which based on what I found in my remaining inventory, is most likely NOT what
I shipped them. Out of aprox sixty of these I have on hand, ONE had the type
1 cowl, that I could find.

Darren

I will note that this change was made in February of this year, and that I believe
the "(Type 1 Cowl)" part of the item name was added then. This is my issue, I
did not know that this change was made, to an item I had in stock at the time.
I did not even know there where two types of cowls, so seeing the item come up
in an order, it did not even occur to me that the item was different than when
I had originally listed it.

Darren

In my case the original part name was not changed. But a new version of it was
added to the catalog, a month or two after I'd parted out a set that included
the new version. The difference was not substantial enough that I noticed it
on parting out, and at that time there was no separate catalog entry.

It's one thing when parting out a set that has parts with known variants.
I know to watch for things like jumper plates with and without groove, or different
clip styles, or whatever.

But if a set includes a brand new variant that has not been seen before, it may
get missed for awhile. When the variant is added to the catalog, people who
have listed the original version should receive some notice that there is now
a variant and that he or she may wish to check their stock.

Karen
 Author: renhoffman View Messages Posted By renhoffman
 Posted: Jun 9, 2015 12:36
 Subject: Re: Inventories changed, sellers not informed
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renhoffman (7763)

Location:  USA, North Carolina
Member Since Contact Type Status
Feb 3, 2001 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Rens Brick Room
BrickLink Discussions Moderator (?)
  In my case the original part name was not changed. But a new version of it was
added to the catalog, a month or two after I'd parted out a set that included
the new version. The difference was not substantial enough that I noticed it
on parting out, and at that time there was no separate catalog entry.

It's one thing when parting out a set that has parts with known variants.
I know to watch for things like jumper plates with and without groove, or different
clip styles, or whatever.

But if a set includes a brand new variant that has not been seen before, it may
get missed for awhile. When the variant is added to the catalog, people who
have listed the original version should receive some notice that there is now
a variant and that he or she may wish to check their stock.

Karen

Exactly, and as in my case, a part was changed part way through production, apparently.
The other scenario, as you have stated, is a new part is included in a set, that
is very similar to an older version, but doesn't yet exist in the catalog.
The mechanical hands come to mind,
 
Part No: 48729  Name: Bar   1L with Clip Mechanical Claw (Undetermined Type)
* 
48729 Bar 1L with Clip Mechanical Claw (Undetermined Type)
Parts: Bar
 
Part No: 48729b  Name: Bar   1L with Clip Mechanical Claw - Cut Edges and Hole on Side
* 
48729b Bar 1L with Clip Mechanical Claw - Cut Edges and Hole on Side
Parts: Bar
These parts look the same mixed up in a pile. I would never have imagined they
would be different, until I sold some, and realized there where two versions.
I know the inventories for some sets with these in them where changed at some
point, as my listings where all screwy. Luckily, I was able to send the correct
ones that time, and fix my inventory.

Darren
 Author: bb-22577 View Messages Posted By bb-22577
 Posted: Jun 9, 2015 12:53
 Subject: Re: Inventories changed, sellers not informed
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bb-22577 (969)

Location:  USA
Member Since Contact Type Status
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No Longer Registered
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In Suggestions, renhoffman writes:
  I will note that this change was made in February of this year, and that I believe
the "(Type 1 Cowl)" part of the item name was added then. This is my issue, I
did not know that this change was made, to an item I had in stock at the time.
I did not even know there where two types of cowls, so seeing the item come up
in an order, it did not even occur to me that the item was different than when
I had originally listed it.

This was a change that was a long time in happening. DC Superheroes launched
in early 2012, at which time everything still used the Type I cowl (which was
still just "the cowl"). Late 2012, that changed with the release of this set:

 
Set No: 30160  Name: Batman: Jet Surfer polybag
* 
30160-1 (Inv) Batman: Jet Surfer polybag
35 Parts, 1 Minifigure, 2012
Sets: Super Heroes: Batman II

This was the first set to include a Type II cowl from the start. Electrosuit
Batman came with a Type II and was the first minifig to not have a Type I cowl
at all, but for the rest of the 2012 Batmen, it became a bit of a problem. Early
on, only the black/yellow Batman had Type I/II variants listed because each version
came in different sets, but by the end of the year some of the first wave of
DCS sets were starting to show up with Type II cowls replacing the Type I cowls
that they originally shipped with. At that time, I compiled a list of which
Batmen could have TypeI/II variants (2011 SDCC Batman and all the original Batman
theme minifigs only shipped with Type I, while anything newly released in 2013
or later plus Electrosuit Batman only came with Type II). The problem was, nothing
could be added to the catalog until it could be verified, and some ended up delayed
for a very long time due to lack of catalog photos. Early this year, the last
of the Type I/II Batmen was finally approved, and the Type III cowl has not been
used interchangeably with the Type II due to the need for a cowl-colored head.
All told, only three minifigs were affected, with the two already mentioned
and this one:

[m=sh106]
[m=sh016a]

And with that, there should be no more alternate minifig entries for Batman...unless
someone wants to start tracking down when the Type 2.5 cowl first appeared (where
the Type II sits right on the shoulders, 2.5 sits about 1/16" higher so as to
line up better with the white eyeband). I know it came out before 2014 SDCC
Batman, but beyond that I have way too many Batmen and have swapped parts around
way too much to clearly nail down when it first appeared.
 Author: viejos View Messages Posted By viejos
 Posted: Jun 9, 2015 17:02
 Subject: Re: Inventories changed, sellers not informed
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viejos (681)

Location:  USA, California
Member Since Contact Type Status
Aug 14, 2008 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: La Reforma
In Suggestions, renhoffman writes:
  
  However, in this particular case, sh019 and sh025 are (strictly speaking) undetermined
entries that can stand for either type. So Darren, your buyer has no ground to
stand on with this complaint. That doesn't mean the problem with the buyer
will go away, but just to know there is no expectation placed on you by the site
that you only list non-sh019a or non-sh025a figs under the generic entries.

But the buyer does have grounds, as 1)I cannot confirm that I sent either type,
and 2)The item they purchased states that it includes the type 1 cowl, specifically

They have grounds against the site perhaps, but not against you as a seller.
I would consider this a technical error, just like I would a bug where odd parts
simply pop into someone's inventory. You also have the right to not differentiate
between variants.

But it speaks well of your store that you see the buyer's side of this as
well, and are concerned enough about the issue to suggest the implementation
of a tool that would help prevent similar occurrences in the future.

Russell
 Author: par016BL View Messages Posted By par016BL
 Posted: Jun 9, 2015 12:50
 Subject: Re: Inventories changed, sellers not informed
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par016BL (9899)

Location:  USA, New York
Member Since Contact Type Status
Apr 30, 2013 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Boston Red Blocks
In Suggestions, renhoffman writes:
  I recently had a buyer purchase these two minifigures from me, which I have had
in my inventory since September 2012, and January 2014, when I parted out the
sets these came in...

[M=sh019]
[M=sh025]

The buyer sent me a message claiming that I sent these...

[M=sh019a]
[M=sh025a]

These where added to the catalog in February of 2015. Now, I am a fan of accurate
listings, and satisfied customers, but how am I supposed to know to check my
inventory for these new listings? I was never notified that I might have these
figures listed incorrectly, and I don't have time to read every change log
that is posted. Is there any plan for notification of catalog changes in the
future? Bricklink already knows that I parted these sets out, as they are shown
in my part-out log. A simple canned message stating that a change was made to
X set, that shows in my part-out log, please check your inventory. Or, even just
a tag on MY Bricklink page, like the one that alerts you to items slated for
deletion. Is that plausible? anyone know?

Darren

I voted yes and am all in favor of this.

However, I do think that this change was done improperly. What should have happened
is that two entries -- sh019a and sh019b should have been created. the 'a'
version would have cowl 1 and the 'b' version would have cowl 2. Then
the original version gets undetermined cowl amended to it's name and
gets marked for deletion.

-Pete
 Author: renhoffman View Messages Posted By renhoffman
 Posted: Jun 9, 2015 12:54
 Subject: Re: Inventories changed, sellers not informed
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renhoffman (7763)

Location:  USA, North Carolina
Member Since Contact Type Status
Feb 3, 2001 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Rens Brick Room
BrickLink Discussions Moderator (?)
  I voted yes and am all in favor of this.

However, I do think that this change was done improperly. What should have happened
is that two entries -- sh019a and sh019b should have been created. the 'a'
version would have cowl 1 and the 'b' version would have cowl 2. Then
the original version gets undetermined cowl amended to it's name and
gets marked for deletion.

-Pete

Well that would have solved my issue, as the items would have shown up on my
cover page, as "marked for deletion" as soon as the change was made, and I could
have made the correct changes to my inventory right away.

Darren
 Author: par016BL View Messages Posted By par016BL
 Posted: Jun 9, 2015 12:57
 Subject: Re: Inventories changed, sellers not informed
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par016BL (9899)

Location:  USA, New York
Member Since Contact Type Status
Apr 30, 2013 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Boston Red Blocks
In Suggestions, renhoffman writes:
  
  I voted yes and am all in favor of this.

However, I do think that this change was done improperly. What should have happened
is that two entries -- sh019a and sh019b should have been created. the 'a'
version would have cowl 1 and the 'b' version would have cowl 2. Then
the original version gets undetermined cowl amended to it's name and
gets marked for deletion.

-Pete

Well that would have solved my issue, as the items would have shown up on my
cover page, as "marked for deletion" as soon as the change was made, and I could
have made the correct changes to my inventory right away.

Darren

I have gone ahead and submitted a change request for sh019 and sh025 to be changed
to undetermined cowl type versions. I have also put in a request to add sh019b
and sh025b to the catalog as the cowl type 1 versions. Once those have been
added I will request that sh019 and sh025 be marked for deletion. That should
solve any future problems.

-Pete
 Author: par016BL View Messages Posted By par016BL
 Posted: Jun 9, 2015 14:15
 Subject: Re: Inventories changed, sellers not informed
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par016BL (9899)

Location:  USA, New York
Member Since Contact Type Status
Apr 30, 2013 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Boston Red Blocks
In Suggestions, par016 writes:
  In Suggestions, renhoffman writes:
  
  I voted yes and am all in favor of this.

However, I do think that this change was done improperly. What should have happened
is that two entries -- sh019a and sh019b should have been created. the 'a'
version would have cowl 1 and the 'b' version would have cowl 2. Then
the original version gets undetermined cowl amended to it's name and
gets marked for deletion.

-Pete

Well that would have solved my issue, as the items would have shown up on my
cover page, as "marked for deletion" as soon as the change was made, and I could
have made the correct changes to my inventory right away.

Darren

I have gone ahead and submitted a change request for sh019 and sh025 to be changed
to undetermined cowl type versions. I have also put in a request to add sh019b
and sh025b to the catalog as the cowl type 1 versions. Once those have been
added I will request that sh019 and sh025 be marked for deletion. That should
solve any future problems.

-Pete

And the submissions were rejected. You will have to ask the catalog admins why.
I tried.

-Pete
 Author: therobo View Messages Posted By therobo
 Posted: Jun 9, 2015 14:29
 Subject: Re: Inventories changed, sellers not informed
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therobo (9999)

Location:  Germany, Berlin
Member Since Contact Type Status
Oct 20, 2001 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Area of Bricks 'n Studs
In Suggestions, par016 writes:
  In Suggestions, par016 writes:
  In Suggestions, renhoffman writes:
  
  I voted yes and am all in favor of this.

However, I do think that this change was done improperly. What should have happened
is that two entries -- sh019a and sh019b should have been created. the 'a'
version would have cowl 1 and the 'b' version would have cowl 2. Then
the original version gets undetermined cowl amended to it's name and
gets marked for deletion.

-Pete

Well that would have solved my issue, as the items would have shown up on my
cover page, as "marked for deletion" as soon as the change was made, and I could
have made the correct changes to my inventory right away.

Darren

I have gone ahead and submitted a change request for sh019 and sh025 to be changed
to undetermined cowl type versions. I have also put in a request to add sh019b
and sh025b to the catalog as the cowl type 1 versions. Once those have been
added I will request that sh019 and sh025 be marked for deletion. That should
solve any future problems.

-Pete

And the submissions were rejected. You will have to ask the catalog admins why.
I tried.

-Pete

The type 1 cowl figs are correctly described and inventoried.
The are *determined* entries and not *un*determined entries.
Hence the submissions and changes had to be rejected.

The type 2 cowl figs could have been aproved 2 years earlier *if* we would have
had images before.
For 2 years we have asked for images - including publicly in the forum - but
the item submitter - who is not unexperienced in submitting images - refused
to submit the images.
 Author: par016BL View Messages Posted By par016BL
 Posted: Jun 9, 2015 14:33
 Subject: Re: Inventories changed, sellers not informed
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par016BL (9899)

Location:  USA, New York
Member Since Contact Type Status
Apr 30, 2013 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Boston Red Blocks
In Suggestions, therobo writes:
  In Suggestions, par016 writes:
  In Suggestions, par016 writes:
  In Suggestions, renhoffman writes:
  
  I voted yes and am all in favor of this.

However, I do think that this change was done improperly. What should have happened
is that two entries -- sh019a and sh019b should have been created. the 'a'
version would have cowl 1 and the 'b' version would have cowl 2. Then
the original version gets undetermined cowl amended to it's name and
gets marked for deletion.

-Pete

Well that would have solved my issue, as the items would have shown up on my
cover page, as "marked for deletion" as soon as the change was made, and I could
have made the correct changes to my inventory right away.

Darren

I have gone ahead and submitted a change request for sh019 and sh025 to be changed
to undetermined cowl type versions. I have also put in a request to add sh019b
and sh025b to the catalog as the cowl type 1 versions. Once those have been
added I will request that sh019 and sh025 be marked for deletion. That should
solve any future problems.

-Pete

And the submissions were rejected. You will have to ask the catalog admins why.
I tried.

-Pete

The type 1 cowl figs are correctly described and inventoried.
The are *determined* entries and not *un*determined entries.
Hence the submissions and changes had to be rejected.

The type 2 cowl figs could have been aproved 2 years earlier *if* we would have
had images before.
For 2 years we have asked for images - including publicly in the forum - but
the item submitter - who is not unexperienced in submitting images - refused
to submit the images.

Ah yes, I completely forgot that the inventory would still show the cowl type
1. I believe I submitted the pictures for sh019a and sh025a at your request.
I had no idea those had been waiting for 2 years to be approved.

-Pete
 Author: therobo View Messages Posted By therobo
 Posted: Jun 9, 2015 14:36
 Subject: Re: Inventories changed, sellers not informed
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therobo (9999)

Location:  Germany, Berlin
Member Since Contact Type Status
Oct 20, 2001 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Area of Bricks 'n Studs
In Suggestions, par016 writes:
  In Suggestions, therobo writes:
  In Suggestions, par016 writes:
  In Suggestions, par016 writes:
  In Suggestions, renhoffman writes:
  
  I voted yes and am all in favor of this.

However, I do think that this change was done improperly. What should have happened
is that two entries -- sh019a and sh019b should have been created. the 'a'
version would have cowl 1 and the 'b' version would have cowl 2. Then
the original version gets undetermined cowl amended to it's name and
gets marked for deletion.

-Pete

Well that would have solved my issue, as the items would have shown up on my
cover page, as "marked for deletion" as soon as the change was made, and I could
have made the correct changes to my inventory right away.

Darren

I have gone ahead and submitted a change request for sh019 and sh025 to be changed
to undetermined cowl type versions. I have also put in a request to add sh019b
and sh025b to the catalog as the cowl type 1 versions. Once those have been
added I will request that sh019 and sh025 be marked for deletion. That should
solve any future problems.

-Pete

And the submissions were rejected. You will have to ask the catalog admins why.
I tried.

-Pete

The type 1 cowl figs are correctly described and inventoried.
The are *determined* entries and not *un*determined entries.
Hence the submissions and changes had to be rejected.

The type 2 cowl figs could have been aproved 2 years earlier *if* we would have
had images before.
For 2 years we have asked for images - including publicly in the forum - but
the item submitter - who is not unexperienced in submitting images - refused
to submit the images.

Ah yes, I completely forgot that the inventory would still show the cowl type
1. I believe I submitted the pictures for sh019a and sh025a at your request.
I had no idea those had been waiting for 2 years to be approved.

-Pete

I hope we don't have to wait 2 years for the Plastic Man part images
 Author: par016BL View Messages Posted By par016BL
 Posted: Jun 9, 2015 14:45
 Subject: Re: Inventories changed, sellers not informed
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par016BL (9899)

Location:  USA, New York
Member Since Contact Type Status
Apr 30, 2013 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Boston Red Blocks
In Suggestions, therobo writes:
  In Suggestions, par016 writes:
  In Suggestions, therobo writes:
  In Suggestions, par016 writes:
  In Suggestions, par016 writes:
  In Suggestions, renhoffman writes:
  
  I voted yes and am all in favor of this.

However, I do think that this change was done improperly. What should have happened
is that two entries -- sh019a and sh019b should have been created. the 'a'
version would have cowl 1 and the 'b' version would have cowl 2. Then
the original version gets undetermined cowl amended to it's name and
gets marked for deletion.

-Pete

Well that would have solved my issue, as the items would have shown up on my
cover page, as "marked for deletion" as soon as the change was made, and I could
have made the correct changes to my inventory right away.

Darren

I have gone ahead and submitted a change request for sh019 and sh025 to be changed
to undetermined cowl type versions. I have also put in a request to add sh019b
and sh025b to the catalog as the cowl type 1 versions. Once those have been
added I will request that sh019 and sh025 be marked for deletion. That should
solve any future problems.

-Pete

And the submissions were rejected. You will have to ask the catalog admins why.
I tried.

-Pete

The type 1 cowl figs are correctly described and inventoried.
The are *determined* entries and not *un*determined entries.
Hence the submissions and changes had to be rejected.

The type 2 cowl figs could have been aproved 2 years earlier *if* we would have
had images before.
For 2 years we have asked for images - including publicly in the forum - but
the item submitter - who is not unexperienced in submitting images - refused
to submit the images.

Ah yes, I completely forgot that the inventory would still show the cowl type
1. I believe I submitted the pictures for sh019a and sh025a at your request.
I had no idea those had been waiting for 2 years to be approved.

-Pete

I hope we don't have to wait 2 years for the Plastic Man part images

Haha! Thanks for reminding me; I completely forgot about those. If I don't
find the opened figure that I have by this weekend, I will open one of my polybags
and take the picture for the catalog.

-Pete
 Author: bb-22577 View Messages Posted By bb-22577
 Posted: Jun 9, 2015 15:07
 Subject: Re: Inventories changed, sellers not informed
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bb-22577 (969)

Location:  USA
Member Since Contact Type Status
Jun 28, 2003 Member Does Not Allow Contact Buyer
No Longer Registered
No Longer Registered
In Suggestions, therobo writes:
  The type 2 cowl figs could have been aproved 2 years earlier *if* we would have
had images before.

Could have been even earlier, but for a while one or both of them was still theoretical.
I know the black I/II Batman got approved very quickly because the Type II was
the only version found in the jet ski set. I know the hard wing version of that
outfit only got one listing because it only came in Arkham Asylum, which came
out after the jet ski. I know I posed the other two as potential Type I/II candidates,
but that all my copies of those sets were obtained right after release, meaning
I had no proof that they were legitimate minifigs. And I know at least one person
claimed to have found a Type II cowl in a set that was released with a Type I
cowl. But I don't remember which of the three affected minifigs it was,
and I know it would be irresponsible to submit the minifigs on a guess. But
maybe that's what the eventual submitter did, and maybe he didn't have
the minifigs to back it up.
 Author: bb-22577 View Messages Posted By bb-22577
 Posted: Jun 9, 2015 14:47
 Subject: Re: Inventories changed, sellers not informed
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bb-22577 (969)

Location:  USA
Member Since Contact Type Status
Jun 28, 2003 Member Does Not Allow Contact Buyer
No Longer Registered
No Longer Registered
In Suggestions, par016 writes:
  And the submissions were rejected. You will have to ask the catalog admins why.
I tried.

Minifigs aren't allowed to have alternate inventories. Why that is might
be the better question to ask.
 Author: BUC View Messages Posted By BUC
 Posted: Jun 9, 2015 14:48
 Subject: Re: Inventories changed, sellers not informed
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BUC (10224)

Location:  USA, Texas
Member Since Contact Type Status
Feb 17, 2010 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Bricks Under Construction
Yes, 1000 times yes!

Would prefer a notification on MyBrickLink (like with deletions) any time there
is a change to an inventory we parted out AND anytime a variant is added on a
part (set, MF) we have listed.

Going a step further to reduce notifications, it would be super if the system
would notify only if the inventory change affects items still listed in our inventory
- not just if we parted the set out previously.

(FYI - Quite some time ago, we did receive messages from either a IA or CA notifying
us there was a change to an inventory we parted out. Don't remember the
circumstances that generated it and it only happened once or twice.)
 Author: QCBricks View Messages Posted By QCBricks
 Posted: Jun 9, 2015 15:21
 Subject: Re: Inventories changed, sellers not informed
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QCBricks (13640)

Location:  USA, Arizona
Member Since Contact Type Status
Jan 26, 2010 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Queen Creek Bricks
In Suggestions, renhoffman writes:
  I recently had a buyer purchase these two minifigures from me, which I have had
in my inventory since September 2012, and January 2014, when I parted out the
sets these came in...

[M=sh019]
[M=sh025]

The buyer sent me a message claiming that I sent these...

[M=sh019a]
[M=sh025a]

These where added to the catalog in February of 2015. Now, I am a fan of accurate
listings, and satisfied customers, but how am I supposed to know to check my
inventory for these new listings? I was never notified that I might have these
figures listed incorrectly, and I don't have time to read every change log
that is posted. Is there any plan for notification of catalog changes in the
future? Bricklink already knows that I parted these sets out, as they are shown
in my part-out log. A simple canned message stating that a change was made to
X set, that shows in my part-out log, please check your inventory. Or, even just
a tag on MY Bricklink page, like the one that alerts you to items slated for
deletion. Is that plausible? anyone know?

Darren

Easy Yes.

This has been discussed for years (even touched on this at the roundtable in
Seattle) and there has never been any change. There is no reason that something
like this should exist. This is both true for the alternates that are added
and the parts that are "autochanged" instead of moving into marked for deletion
such as...

 
Part No: 4719c01  Name: Bicycle with Handlebars with Trans-Clear Wheels and Black Tires (4719 / 4720 / 2807)
* 
4719c01 (Inv) Bicycle with Handlebars with Trans-Clear Wheels and Black Tires (4719 / 4720 / 2807)
Parts: Riding Cycle

I have said it many times here...these changes and the choices about them should
not be left up to a small handful of users and catmins...create a single standard
for the changes that everyone can understand and apply them equally.

Mix that in with some sort of actual notification system and that would make
things much better.

Fortunately, BL is filled with great users and much of the information about
the changes have been passed around between buyers and sellers and that has helped
many people avoid these issues.

Scott
 Author: Teup View Messages Posted By Teup
 Posted: Jun 9, 2015 15:34
 Subject: Re: Inventories changed, sellers not informed
 Viewed: 55 times
 Topic: Suggestions
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Teup (7322)

Location:  Netherlands, Utrecht
Member Since Contact Type Status
May 6, 2004 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: BLOKJESKONING
Voted YES! I've been suggesting this as well, but back then people were saying
it's not doable or that it'd cause unclarities, but like you said;
the system could just go over your part out log, and when the changed set is
in there, simply send an informative message on the change.
I think people also raised the point that it'd cause way too many messages,
but really, if it means you are listing the wrong item, that false bit of peace
and quiet is not worth it.


In Suggestions, renhoffman writes:
  I recently had a buyer purchase these two minifigures from me, which I have had
in my inventory since September 2012, and January 2014, when I parted out the
sets these came in...

[M=sh019]
[M=sh025]

The buyer sent me a message claiming that I sent these...

[M=sh019a]
[M=sh025a]

These where added to the catalog in February of 2015. Now, I am a fan of accurate
listings, and satisfied customers, but how am I supposed to know to check my
inventory for these new listings? I was never notified that I might have these
figures listed incorrectly, and I don't have time to read every change log
that is posted. Is there any plan for notification of catalog changes in the
future? Bricklink already knows that I parted these sets out, as they are shown
in my part-out log. A simple canned message stating that a change was made to
X set, that shows in my part-out log, please check your inventory. Or, even just
a tag on MY Bricklink page, like the one that alerts you to items slated for
deletion. Is that plausible? anyone know?

Darren