|
| Type |
Member |
Date |
Order ID |
S/B |
|
 | | Complaint | Bricklost (5) | Oct 1, 2025 | 29375547 | Seller | I received a stained piece. The seller did not respond to my message about it.
Reply: I actually did reply to the customer and offered a refund for the piece.
Follow-Up: Seller only replied after I left rating, offered refund only if I changed rating |
| | | Complaint | mccart (1784) | Jun 1, 2024 | 25291429 | Seller | WARNING! Read Splash page. "excellent" items may not be excellent :(
Reply: Our feedback is overwhelmingly great. Customer expected used pieces to be new. |
| | | Complaint | Cido (78) | Aug 30, 2023 | 22261054 | Seller | Package got lost and I didn’t receive any compensation.
Reply: USPS says it got to Brazil. Brazil says it didn't. Still trying to fix. |
| | | Complaint | eliseoace (28) | Dec 20, 2019 | 11963297 | Seller | item was marked as excellect condition but that was a lie.
Reply: A bad piece slipped by us,our fault.Tried to fix,buyer wouldn't work with us |
| | | Complaint | bradley672 (2011) | Apr 18, 2019 | 10856714 | Seller | Buyers Beware!!!!! Horrible Experience! Late shipping! Bad parts! Bad Service :(
Reply: Customer only complained about one piece and we replaced it immediately. |
| | | Complaint | beverly52 (794) | Apr 9, 2019 | 10883937 | Seller | New sealed set shipped in a BAG! Box was destroyed. This was a gift.
Reply: Our apologies. Shipping was too high; we took the risk. Now we know not to do it |
| | | Complaint | Vaderfan1 (16) | May 19, 2017 | 7911359 | Seller | Product was fine, but inside was a religious card with Bible quotes. No!
Reply: I warned you twice. Your fault for not reading terms or invoice. |
| | | Complaint | Miiah (110) | Dec 19, 2016 | 7285307 | Seller | Seller sends church advert with every order calling us all sinners.
Reply: You knew you were getting it, why negative review!?!?!?! |
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USA, Missouri
