Welcome to Brick Tricks!
We currently accept only Paypal. If this is a problem, please
contact me and we will see what other options there may be. Please
allow 24 hours for any reply as I work weird hours and it sometimes
takes me that long to respond.
It can sometimes take a couple of days to pull an order. If I feel that it will take longer than that for any reason, I will contact you and ask if you are ok with that. If you are not, then I will cancel the order for you. Always feel free to contact me if you are in a rush and I will do my best to accommodate you.
USED SETS
Used sets are just that, used. There may be discolored pieces if the sets are very old. I try my best to pull any of the pieces that are discolored; however, it is possible that they may slip by me. In addition, I pull most of my used sets from bulk collections. IF YOU FIND THERE ARE ANY PIECES MISSING, PLEASE CONTACT ME AND I WILL GET YOU THE PIECES THAT YOU ARE MISSING.
Negative or neutral feedback should never be left in any
transaction you make, on any platform, without first reaching out and
allowing the seller to try and make it right. I will always do my
best to do so. I am human and sometimes make mistakes. Always reach
out to me, and I'll do my best to make it right.
SHIPPING
Domestic shipping costs starts at $4.00 and goes up from there in increments per ounce depending on the weight of the order. Priority postage will be charged at 15 ounces and over. We ship via USPS so depending on the weight, American orders are shipped by first class or priority mail. Please insure that your Paypal address is the same as your Bricklink address! I will always ship to the address listed in your Paypal account unless otherwise noted in your order. That helps protect both the customer and myself.
Overseas shipping costs can be very expensive depending on your location. It has gotten to the point that all orders start at $13.50 for small packages and rises from there. I charge actual shipping plus the $1.00 packaging/handling fee. If you are not willing to pay then DO NOT ORDER. Overseas orders are sent by airmail. Any VAT, custom, import, or duty fees are the sole responsibility of the buyer if your country charges you for them. We will not change your overseas customs form for any reason - it's not worth the possible hassle.
We normally ship Monday-Friday unless it is a holiday and the post
office is closed.
We will not be responsible for any
damage or loss after your order has been mailed. We encourage you to
add insurance and/or delivery confirmation to your order if you have
concerns. If you wish to add Delivery Confirmation, please make a note
in the order comments section of your order. We also reserve the right
to add tracking (delivery confirmation) and/or insurance, at your
expense, to any American order over $15.00 and all American orders
being sent to a different address and/or person.
PAYMENT
Payment is expected within three days after we invoice you. If something unexpected happens in your life and your payment will be delayed, please just let us know and we will work with you. Hey, things happen to us too!
Most of our pieces come from my own personal collection. With that
being said, new pieces come from sets that we have parted out. New
does not mean mint. New pieces (and instructions) often rub against
each other in sealed sets and in our inventory so you should expect
this.
Used means Used. Most of our used pieces will show
wear to some degree. We try to describe the pieces that show more wear
than average but we encourage you to ask questions before you buy any
item. If you are really picky about your used pieces please ask about
condition before you buy or buy new instead of used. Certain pieces
are more prone to discoloration such as blue, white, light gray,
trans-clear, yellow, etc. so there will be variances in these colors.
And, as should be expected, "trans" colored pieces and other
basic Lego building pieces (bricks, plates, tiles, etc.) will
generally show more wear than specialty pieces.
CANCELLATION POLICY
DUE TO THE NUMBER OF HIGH VOLUME ORDERS THAT HAVE BEEN CANCELLED BY
"0" FEEDBACK BUYERS, ANY ORDERS OVER $20 FROM BUYERS WITH A
"0" FEEDBACK MUST PAY 50% OF YOUR ORDER BEFORE I WILL PULL
IT. I HATE THAT IT HAS COME TO THIS; HOWEVER, I CANNOT TAKE TIME AWAY
FROM MY FAMILY IN ORDER TO PULL AN ORDER THAT WILL NOT BE PAID FOR.
THANK YOU FOR YOUR UNDERSTANDING.
IF YOU FEEL THE NEED
TO PLACE AN ORDER AND THEN CANCEL, NEGATIVE FEEDBACK WILL BE LEFT! It
takes time to pull an order, package it and then get the shipping
figured out and an invoice sent to you. If you cancel, it then takes
time to upload the inventory and put everything back. It also takes
an item away from other people that are looking for that item. Please
be sure you want your order and are willing to pay all shipping
charges BEFORE you order. Thank you so much.
VARIANCES
Not all variances (i.e., grooved or ungrooved; with slot or without slot; axle holder or stud holder; smooth or textured; etc.) will be listed separately in our inventory. If you are looking for a specific variety and you don't see it listed or if you need more of a specific variety than we have listed, ask us to check our inventory for you.
Thank you for shopping Brick Tricks. God bless!