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We do not wash, dust or sterilise any of our inventory due to the volume we deal with. Please be aware that all of our items are used and some may be dusty/dirty. We try to be clear on the condition of our stock. Nothing is sold as new unless we have personally taken it out of the original wrapping. That does not mean that some of our minifigures do not look new but we believe new is just that. Any damage that is specific like dents and marks we note on listing. Generally all of our stock is of a good quality unless stated. However, all of our items are used, not perfect. 99.9% of our items have some wear from light use, please do not expect the stock to be like new unless explicitly stated. Some colours, i.e. light gray and brown, have been out of production for a number of years so expect these items to be lightly worn at best. We will only reply to messages sent to us through bricklink, not to direct emails. Orders not processed on weekends, but will be dealt with ASAP. Office hours are: 06:30 - 15:30 Mon, Wed, Fri 06:30 - 14:30 Tues, Thurs We try to post 99% of orders before midday.
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