Welcome to BigBrickLab

BigBrickLab is run by LEGO lovers just like you. We strive to supply all of your LEGO needs from new and used bricks to new, used and retired sets. We are also carry a selection of used Minifigs. We are working hard to build up our inventory so keep checking back for new additions. Our goal is to provide every customer with the care, respect, and quality products that they deserve.

All inventory is sorted and stored in a non-smoking environment!

Payment

PayPal is the only form of payment that the BigBrickLab accepts. If no payment is received within 5 days of the invoice being sent, the order is subject to cancellation and a Non-Paying Buyer status will be filed on the buyer's account.

**We do require a $10.00 minimum order.**

Shipping

BigBrickLab currently only ships to the US. Our goal is to expand that in the future.

After the package has been shipped, the seller is no longer responsible for damage that may be caused to the product(s) during shipment, and will only be replaced or refunded if the buyer purchased shipping insurance at checkout.

All product(s) are shipped through the United States Postal Service (USPS) or UPS using Pirateship.


Orders are packed and shipped (mostly) within 24 hours on business days, Monday-Friday (excluding holidays). Occasional delays occur and it could take up to 48 hours to process an order.

Item Condition and Quality

All new items are sourced directly from a brand new set or a Pick-A-Brick cup, then quickly sorted, and stored. Minifigures are quickly assembled and bagged, then stored. Each item is handled as little as possible. New items may have very small scratches or scuffs caused by the rubbing together of pieces while stored.

Used items come from a variety of sources, but are all considered to be in good condition unless otherwise noted on the item listing. Broken or damaged pieces will not be listed or sold. Many electronic parts are not tested and are sold "as-is." We cannot offer refunds for items marked as "Untested" and "Sold As-Is."

Minfigures are shipped assembled in individual bags (both new and used).

Photos for minifigures or any other items are available upon request.

Returns

If the buyer is not satisfied with the product, the buyer pays return shipping and a 20% restocking fee is charged. The remaining balance will be refunded in either store credit or through PayPal (buyers choice). If the product was damaged during shipping, and the buyer purchased insurance, any damaged pieces will be replaced or a refund will be issued.

Damaged or missing parts must be reported within 14 days of package delivery date. We will not honor claims made after this period.
If no insurance coverage is purchased, the buyer is responsible for replacing damaged pieces.