Welcome to BigBrickLab
BigBrickLab is run by LEGO lovers just like
you. We strive to supply all of your LEGO needs from new and used
bricks to new, used and retired sets. We are also carry a
selection of used Minifigs. We are working hard to build up our
inventory so keep checking back for new additions. Our goal is to
provide every customer with the care, respect, and quality
products that they deserve.
All inventory is sorted
and stored in a non-smoking environment!
Payment
PayPal is the only form of payment that the
BigBrickLab accepts. If no payment is received within 5 days of
the invoice being sent, the order is subject to cancellation and a
Non-Paying Buyer status will be filed on the buyer's
account.
**We do require a $10.00 minimum order.**
Shipping
BigBrickLab currently only ships to the US.
Our goal is to expand that in the future.
After the
package has been shipped, the seller is no longer responsible for
damage that may be caused to the product(s) during shipment, and
will only be replaced or refunded if the buyer purchased shipping
insurance at checkout.
All product(s) are shipped
through the United States Postal Service (USPS) or UPS using Pirateship.
Orders are packed and shipped (mostly) within
24 hours on business days, Monday-Friday (excluding holidays).
Occasional delays occur and it could take up to 48 hours to
process an order.
Item Condition and Quality
All new items are sourced directly from a
brand new set or a Pick-A-Brick cup, then quickly sorted, and
stored. Minifigures are quickly assembled and bagged, then stored.
Each item is handled as little as possible. New items may have
very small scratches or scuffs caused by the rubbing together of
pieces while stored.
Used items come from a variety
of sources, but are all considered to be in good condition unless
otherwise noted on the item listing. Broken or damaged pieces will
not be listed or sold. Many electronic parts are not tested and
are sold "as-is." We cannot offer refunds for items
marked as "Untested" and "Sold As-Is."
Minfigures are shipped assembled in individual bags (both
new and used).
Photos for minifigures or
any other items are available upon request.
Returns
If the buyer is not satisfied with the
product, the buyer pays return shipping and a 20% restocking fee
is charged. The remaining balance will be refunded in either store
credit or through PayPal (buyers choice). If the product was
damaged during shipping, and the buyer purchased insurance, any
damaged pieces will be replaced or a refund will be issued.
Damaged or missing parts must be reported within 14 days of
package delivery date. We will not honor claims made after this
period. If no insurance coverage is purchased, the buyer
is responsible for replacing damaged pieces.