Payment Information:
- I accept PayPal purchases only.
- Payment is expected within 7 days of invoice. After 7 days if I have not received payment your order will automatically be cancelled.
- If your order status hasn't changed to Paid within 2 business days of making your payment please contact me immediately.
Quality Assurance
- I double count all lots within an order as part of the quality control process to ensure you receive what you have ordered. Please note that very small pieces (1X1 plates, rounds, etc.) do not take up much space so it might not look like everything is there, but my quality control process has confirmed that everything is correct. Please count your pieces to make sure you have received your full order. In the rare event that an order is incorrect, please contact me immediately so that I can resolve the issue.
- All my parts have been meticulously sorted and separated down to the element AND color. I do not normally separate different mold variations of the same piece, but some are. If you are needing a certain variation, feel free to shoot me a message first and I'll check for you.
-
All LEGO listed on this site
comes from a smoke-free environment. LEGO classified as
"New" are from LEGO sets or LEGO pick-a-brick
and have never been used for building. There may be
minor scratches, but this is normal wear from storage
and shipping.
Order Status:
Pending - Order has been submitted and not yet
acknowledged by the seller.
Updated - Items
have been added to or removed from the order.
Processing - Order has been acknowledged by the
seller but not yet ready to be invoiced.
Ready - Items in order verified, shipping or any
additional costs added. Seller sends an Invoice to the
buyer.
Paid - Payment received.
Packed - Package has been sealed but not yet
shipped.
Shipped - Package has been shipped but
not yet received by buyer.
Received - Package
has been received but the buyer has not yet verified the
contents on the package.
Completed - Package
received, contents verified, the order is completed.
Cancelled - Order has been Cancelled.
Feedback
I will provide feedback on all
orders. Please take the time to provide feedback as well. We
both have entered this binding contract with the best
intentions in mind. If you want to provide negative
feedback, please extend the courtesy to notify me first of
your issues before posting the feedback. Most situations can
be "made right" before the final feedback is posted.
Shipping
- All orders are shipped by USPS.
- I ship packages the most economical method.
- I can't guarantee delivery dates and times. If you need an order by a certain day, please notify me in the "Comments" section when you place your order, and I will do my best to get it to you in time.
- In most cases orders will ship in one business day from when payment was received.
- All orders ship with tracking numbers so that you can easily track the status of shipment.
- I pack all parts in plastic bags to prevent any loss during shipping.
- Smaller orders will be shipped in a padded bubble mailer. Larger orders will be shipped in boxes.
- Please allow up to 24 hours for tracking to update after shipment.