Jem's Bricks
Where all brick are considered Jems!
Jem's Bricks Is owned by a LEGO loving
couple. Collectively we have built many sets throughout
our lives. All items that are in our store are in new condition. Our
goal is to provide every customer with the best
service, care, respect, and the highest quality products that they
deserve.
Payment
PayPal is the only form of payment that the
Jem's Bricks store will accept. If no payment is received within
5 days of the invoice being sent, the order is subject to
cancelation
**If your subtotal does not total at least
three dollars, a $3.00 service charge will be applied automatically.**
Shipping
Jems Bricks ships anywhere in the United States.
Once the package has been shipped, the
seller is no longer responsible for damage that may be caused
to the product(s) during shipment/transit. Items will only be
replaced or refunded if the buyer purchased shipping insurance
at checkout.
All product(s) are shipped through the
United States Postal Service (USPS).
Orders are packed and shipped within 24 hours on business
days, Monday-Friday (excluding
holidays).
Due to COVID-19, packing and shipping
delays may occur.
Item Condition and Quality
We strive to only sell the best pieces
and minifigures in our store. All new items are directly
from a brand new sets or a Pick-A-Brick cup. They are
quickly sorted and stored. Minifigures are assembled,
bagged, and then stored. Each item is handled as little as
possible. New items may have very small scratches or scuffs
caused by the rubbing together of pieces while
stored/shipped.
100% of our inventory is in new
condition.
Minfigures are shipped assembled
in individual bags.
Returns
If the buyer is not satisfied with the
product, the buyer pays return shipping and a 20%
restocking fee is charged. The remaining balance will be
refunded in either store credit or through PayPal (buyers
choice). If the product was damaged during shipping, and
the buyer purchased insurance, any damaged pieces will be
replaced or a refund will be issued.
If no
insurance coverage is purchased, the buyer is
responsible for replacing damaged pieces.