Welcome to landmbricks, We are a family operated store who offers quality merchandise at a reasonable price, all orders are shipped within three to five business days after payment is received, all payments need to be made within three days after receiving your invoice, after this a reminder email will be sent, if no response your order will be cancelled. Shipping starts at 3.00 for up to 3 ozs to anywhere in the US and 10.00 outside of the US. I use paypal shipping labels so if you need your order shipped to another address we need to know at the time your order is placed, also any special request need to be made at time of order. We mainly shipped through USPS but will also ship by ups if you need this option although this is slightly higher priced then USPS. If for any reason we are missing something from your order we will send you an email and issue you a refund before your order ships so you may adjust your needs. Any other claims on missing parts will also be issued a refund. Emails are answered promptly but please use the bricklink messaging system when you contact us. If you have any questions please feel free to contact us!!Thank you for shopping landmbricks