For all of the coupons I have added today (23rd Jan) the 'Money Bag'
is now NOT being updated on the orders screen to indicate a coupon has been created.
All previous orders that Ive given coupons too show it (ie gold Money bag) but
not the new ones. If i go to the coupons summary screen, it shows the ones I
made there.
They still show as 'greyed out' on both the Orders Received and orders
Summary Screen and if you click on that icon it take you to the create coupon
screen then comes up with an error.
I did some more testing with a couple of customers and I dont think they are
working properly or being created properly now ...
- First customer already a coupon from another seller, but still only shows 1
coupon on the my Mricklink summary screen when i send them one, but when they
click on coupons 2 are there
- Second customer had no other coupons, and when i send them one it now doesn't
show any coupons on the coupon summary screen.
Looks like its not being created on one table now or some code error like
that.
Coupons are ALMOST un-usable now, we give out heaps and also bulk do it from
promos, but its impossible to know who doesn't already have one now and its
just an exercise in frustration needing to click on all of the orders / people
to work out who as one (we do a combo of both most resent AND most orders).
Can someone please take charge of the coupon issues and fix this once and for
all.
For all of the coupons I have added today (23rd Jan) the 'Money Bag'
is now NOT being updated on the orders screen to indicate a coupon has been created.
All previous orders that Ive given coupons too show it (ie gold Money bag) but
not the new ones. If i go to the coupons summary screen, it shows the ones I
made there.
They still show as 'greyed out' on both the Orders Received and orders
Summary Screen and if you click on that icon it take you to the create coupon
screen then comes up with an error.
I did some more testing with a couple of customers and I dont think they are
working properly or being created properly now ...
- First customer already a coupon from another seller, but still only shows 1
coupon on the my Mricklink summary screen when i send them one, but when they
click on coupons 2 are there
- Second customer had no other coupons, and when i send them one it now doesn't
show any coupons on the coupon summary screen.
Looks like its not being created on one table now or some code error like
that.
Coupons are ALMOST un-usable now, we give out heaps and also bulk do it from
promos, but its impossible to know who doesn't already have one now and its
just an exercise in frustration needing to click on all of the orders / people
to work out who as one (we do a combo of both most resent AND most orders).
Can someone please take charge of the coupon issues and fix this once and for
all.
Thanks
Matt
In addition to the above, a customer of mine recently used a coupon and still
has his money bag showing a coupon has been created.
Also if you click on the money bag to create a coupon it keeps the username (hooray),
but when you hit the preset button to fill in the rest of the coupon it disappears
(boo).
Getting closer but still further away from the functionality the coupons used
to have. Shouldn't that be the bare minimum of a redesign?
For all of the coupons I have added today (23rd Jan) the 'Money Bag'
is now NOT being updated on the orders screen to indicate a coupon has been created.
All previous orders that Ive given coupons too show it (ie gold Money bag) but
not the new ones. If i go to the coupons summary screen, it shows the ones I
made there.
They still show as 'greyed out' on both the Orders Received and orders
Summary Screen and if you click on that icon it take you to the create coupon
screen then comes up with an error.
I did some more testing with a couple of customers and I dont think they are
working properly or being created properly now ...
- First customer already a coupon from another seller, but still only shows 1
coupon on the my Mricklink summary screen when i send them one, but when they
click on coupons 2 are there
- Second customer had no other coupons, and when i send them one it now doesn't
show any coupons on the coupon summary screen.
Looks like its not being created on one table now or some code error like
that.
Coupons are ALMOST un-usable now, we give out heaps and also bulk do it from
promos, but its impossible to know who doesn't already have one now and its
just an exercise in frustration needing to click on all of the orders / people
to work out who as one (we do a combo of both most resent AND most orders).
Can someone please take charge of the coupon issues and fix this once and for
all.
Australia, New South Wales
Canada, Alberta
United Kingdom, England