The Seller, Amazingly Amazing, sent me two coupons recently, and I applied one
to an order I'm trying to place. I then hit arrow back to return to my cart
for a final look, and the coupon disappeared, as though it had been used, but
it had not. Then I tried to apply the remaining coupon, but had forgotten to
leave a Seller note. Again, when I hit arrow back, I lost the only other Seller
coupon I had. Apparently, this is a widespread issue, and it's costing me
money, as I am not able to apply a coupon to my order. I am asking that admin
straighten out this issue so that Buyers such as myself can easily access coupons
for purchases. I hope admin listens to my issue and corrects this problem.
Thank you.
Thank you for reporting this.
When you were redirected to PayPal (it would be the same situation with Stripe),
the coupon became locked in that transaction. That’s why it didn’t appear in
another checkout until the previous transaction either completed or timed out.
If you leave the PayPal or Stripe page without completing the transaction (by
hitting ‘back’), you’ll need to wait about 30 minutes for it to time out before
the coupon becomes available again.
We will be adding more communication around this process, we appreciate it that
you pointed this out.
USA, Maine
