Hi
I have had a buyer return an order to me that was paid and shipped. How do I
cancel the order on Bricklink please as when I put the order number into the
problem order box, it doesn't give me any options
Any help would be greatly appreciated !
Oh I've asked the buyer to marlk as shipped rather than received but I dont
think they have any other options
Hi
I have had a buyer return an order to me that was paid and shipped. How do I
cancel the order on Bricklink please as when I put the order number into the
problem order box, it doesn't give me any options
Any help would be greatly appreciated !
Oh I've asked the buyer to marlk as shipped rather than received but I dont
think they have any other options
Thanks
Dave
If the buyer marked it "Received" then you can't change the status
on your end.
Hi
I have had a buyer return an order to me that was paid and shipped. How do I
cancel the order on Bricklink please as when I put the order number into the
problem order box, it doesn't give me any options
Any help would be greatly appreciated !
Oh I've asked the buyer to marlk as shipped rather than received but I dont
think they have any other options
Thanks
Dave
If the buyer marked it "Received" then you can't change the status
on your end.
Ah - in which case what do I do ? I refunded the buyer but of course the fees
are still due and it wasn't an insignificant order so I don't want to
wear the fees. Do I contact bricklink ?
Hi
I have had a buyer return an order to me that was paid and shipped. How do I
cancel the order on Bricklink please as when I put the order number into the
problem order box, it doesn't give me any options
Any help would be greatly appreciated !
Oh I've asked the buyer to marlk as shipped rather than received but I dont
think they have any other options
Thanks
Dave
If the buyer marked it "Received" then you can't change the status
on your end.
Ah - in which case what do I do ? I refunded the buyer but of course the fees
are still due and it wasn't an insignificant order so I don't want to
wear the fees. Do I contact bricklink ?
Of course, contact the Help Desk, tell them the situation, and if refunded on
site they'll see the refund - ask them to change the order status to Shipped
so you can cancel.
Ah - in which case what do I do ? I refunded the buyer but of course the fees
are still due and it wasn't an insignificant order so I don't want to
wear the fees. Do I contact bricklink ?
Of course, contact the Help Desk, tell them the situation, and if refunded on
site they'll see the refund - ask them to change the order status to Shipped
so you can cancel.
I'm not 100% certain but I think the buyer can change it, but yes, if he
or she can't then contacting the Help Desk is best.
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