Discussion Forum: Thread 374280

 Author: mkim05 View Messages Posted By mkim05
 Posted: Dec 4, 2025 08:32
 Subject: IOSS VAT not collected when invoicing
 Viewed: 45 times
 Topic: Shipping
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mkim05 (644)

Location:  South Korea, Seoul
Member Since Contact Type Status
Dec 31, 2020 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Counter Sunday
I am shipping an order to Switzerland.

This is the second time the IOSS VAT was not calculated in the invoice.
The first time, the total was over 150 euro, so I assumed that BL detected the
total and did not include it accordingly.

This time, the total is less than 150 euro, and the total is still not showing
up on the invoice.

What should I do? I hate having to cancel and reissue invoices to the customer
because the tax isn't showing up.

Should I just ship it without tax and let the buyer pay it on delivery?

I appreciate the help!! Also, am I the only one with this issue? What am I doing
wrong?
 Author: SylvainLS View Messages Posted By SylvainLS
 Posted: Dec 4, 2025 08:35
 Subject: Re: IOSS VAT not collected when invoicing
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 Topic: Shipping
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SylvainLS (52)

Location:  France, Nouvelle-Aquitaine
Member Since Contact Type Status
Apr 25, 2014 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: BuyerOnly
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In Shipping, mkim05 writes:
  I am shipping an order to Switzerland.

This is the second time the IOSS VAT was not calculated in the invoice.
The first time, the total was over 150 euro, so I assumed that BL detected the
total and did not include it accordingly.

This time, the total is less than 150 euro, and the total is still not showing
up on the invoice.

What should I do? I hate having to cancel and reissue invoices to the customer
because the tax isn't showing up.

Should I just ship it without tax and let the buyer pay it on delivery?

I appreciate the help!! Also, am I the only one with this issue? What am I doing
wrong?

Simple: Switzerland is not in EU.  No IOSS there.  BL doesn’t collect VAT for
Swiss buyers.
 Author: mkim05 View Messages Posted By mkim05
 Posted: Dec 4, 2025 08:43
 Subject: Re: IOSS VAT not collected when invoicing
 Viewed: 25 times
 Topic: Shipping
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mkim05 (644)

Location:  South Korea, Seoul
Member Since Contact Type Status
Dec 31, 2020 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Counter Sunday
In Shipping, SylvainLS writes:
  In Shipping, mkim05 writes:
  I am shipping an order to Switzerland.

This is the second time the IOSS VAT was not calculated in the invoice.
The first time, the total was over 150 euro, so I assumed that BL detected the
total and did not include it accordingly.

This time, the total is less than 150 euro, and the total is still not showing
up on the invoice.

What should I do? I hate having to cancel and reissue invoices to the customer
because the tax isn't showing up.

Should I just ship it without tax and let the buyer pay it on delivery?

I appreciate the help!! Also, am I the only one with this issue? What am I doing
wrong?

Simple: Switzerland is not in EU.  No IOSS there.  BL doesn’t collect VAT for
Swiss buyers.

I learned something. Thanks!
 Author: peregrinator View Messages Posted By peregrinator
 Posted: Dec 4, 2025 08:37
 Subject: Re: IOSS VAT not collected when invoicing
 Viewed: 24 times
 Topic: Shipping
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peregrinator (1088)

Location:  USA, New Jersey
Member Since Contact Type Status
Jan 21, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Faber Family Bricks
In Shipping, mkim05 writes:
  I am shipping an order to Switzerland.

This is the second time the IOSS VAT was not calculated in the invoice.
The first time, the total was over 150 euro, so I assumed that BL detected the
total and did not include it accordingly.

This time, the total is less than 150 euro, and the total is still not showing
up on the invoice.

What should I do? I hate having to cancel and reissue invoices to the customer
because the tax isn't showing up.

Should I just ship it without tax and let the buyer pay it on delivery?

I appreciate the help!! Also, am I the only one with this issue? What am I doing
wrong?

Switzerland isn't part of the EU
 Author: mkim05 View Messages Posted By mkim05
 Posted: Dec 4, 2025 08:44
 Subject: Re: IOSS VAT not collected when invoicing
 Viewed: 29 times
 Topic: Shipping
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mkim05 (644)

Location:  South Korea, Seoul
Member Since Contact Type Status
Dec 31, 2020 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Counter Sunday
In Shipping, peregrinator writes:
  In Shipping, mkim05 writes:
  I am shipping an order to Switzerland.

This is the second time the IOSS VAT was not calculated in the invoice.
The first time, the total was over 150 euro, so I assumed that BL detected the
total and did not include it accordingly.

This time, the total is less than 150 euro, and the total is still not showing
up on the invoice.

What should I do? I hate having to cancel and reissue invoices to the customer
because the tax isn't showing up.

Should I just ship it without tax and let the buyer pay it on delivery?

I appreciate the help!! Also, am I the only one with this issue? What am I doing
wrong?

Switzerland isn't part of the EU

Yep, just found this out. Thanks!
 Author: yorbrick View Messages Posted By yorbrick
 Posted: Dec 4, 2025 10:18
 Subject: Re: IOSS VAT not collected when invoicing
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 Topic: Shipping
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yorbrick (1206)

Location:  United Kingdom, England
Member Since Contact Type Status
Apr 11, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Yorbricks
In Shipping, mkim05 writes:
  In Shipping, peregrinator writes:
  In Shipping, mkim05 writes:
  I am shipping an order to Switzerland.

This is the second time the IOSS VAT was not calculated in the invoice.
The first time, the total was over 150 euro, so I assumed that BL detected the
total and did not include it accordingly.

This time, the total is less than 150 euro, and the total is still not showing
up on the invoice.

What should I do? I hate having to cancel and reissue invoices to the customer
because the tax isn't showing up.

Should I just ship it without tax and let the buyer pay it on delivery?

I appreciate the help!! Also, am I the only one with this issue? What am I doing
wrong?

Switzerland isn't part of the EU

Yep, just found this out. Thanks!

What you can do if you want is to email the buyer to say that it is packed up
ready to ship out, and that you will be posting it (whenever). As tax is not
collected then they will be responsible for any taxes on import.

I think most Swiss buyers know tax is not collected, especially experienced ones.