Discussion Forum: Thread 373700

 Author: rankster View Messages Posted By rankster
 Posted: Nov 4, 2025 03:29
 Subject: Unable to change nickname on LEGO.com
 Viewed: 117 times
 Topic: Technical Issues
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rankster (2603)

Location:  Austria, Wien
Member Since Contact Type Status
Aug 23, 2019 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Rankster Bricks
Long story short, I changed my nickname on LEGO.com to rankster long before the
merge.

Then controversial info was published stating businesses must create a second
account to be able to order from LEGO.com, therefore I created a second account,
changed the main's nickname to Rankster Bricks from rankster.

Then I realised that I would want to keep the name of rankster here on BL so
I wanted to change back the main account's nickname to it but it doesn't
let me while 30 days passed since the change. The field is grayed out while it
says "You can change it again in 0 days".

I'm in touch with LEGO CS, they recommended to delete the cookies and try
another browser but neither worked.

So here I am, unable to change my nickname on my main LEGO account which would
be cardinal to fix before the merge at the end of the year.

Anyone had the same issue? How did you manage to fix it?
 Author: rankster View Messages Posted By rankster
 Posted: Nov 29, 2025 04:43
 Subject: Re: Unable to change nickname on LEGO.com
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 Topic: Technical Issues
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rankster (2603)

Location:  Austria, Wien
Member Since Contact Type Status
Aug 23, 2019 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Rankster Bricks
Well, I've been emailing LEGO CS for more than a month now and they are still
unable to fix this issue.

They now manually generated a random nickname for me on LEGO.com but I still
can't change it on my end, the field is grayed out while it says 'You
can change it again in 0 days'. Wonderful, being 'Mr.GlowingBytar102'
is worse than staying 'Rankster Bricks' instead of 'rankster'.

My only concern with this is I'll probably lose my nickname here on BL -
or even my whole account? - if it's not fixed until the end of the year.

Dear TLG, you did a wonderful job, again...
 Author: Nubs_Select View Messages Posted By Nubs_Select
 Posted: Nov 29, 2025 12:49
 Subject: Re: Unable to change nickname on LEGO.com
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 Topic: Technical Issues
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Nubs_Select (4786)

Location:  Canada, Ontario
Member Since Contact Type Status
Mar 15, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Nub's Select
In Technical Issues, rankster writes:
  Well, I've been emailing LEGO CS for more than a month now and they are still
unable to fix this issue.

They now manually generated a random nickname for me on LEGO.com but I still
can't change it on my end, the field is grayed out while it says 'You
can change it again in 0 days'. Wonderful, being 'Mr.GlowingBytar102'
is worse than staying 'Rankster Bricks' instead of 'rankster'.

My only concern with this is I'll probably lose my nickname here on BL -
or even my whole account? - if it's not fixed until the end of the year.

Dear TLG, you did a wonderful job, again...

That is very unfortunate news
 Author: CE_Anastasia View Messages Posted By CE_Anastasia
 Posted: Nov 29, 2025 12:57
 Subject: Re: Unable to change nickname on LEGO.com
 Viewed: 92 times
 Topic: Technical Issues
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CE_Anastasia

Location:  USA, California
Member Since Contact Type Status
Nov 9, 2020 Contact Member Admin
Buying Privileges - OKSelling Privileges - OK
BrickLink Administrator
Hi! I've reached out to you directly, thank you for reporting this.
 Author: Pipadi.Ladeloe View Messages Posted By Pipadi.Ladeloe
 Posted: Nov 29, 2025 13:00
 Subject: Re: Unable to change nickname on LEGO.com
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 Topic: Technical Issues
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Pipadi.Ladeloe (2139)

Location:  Belgium
Member Since Contact Type Status
Oct 20, 2013 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Pipadi And Ladeloe Store
Why not reach out to message 1532097 ?