Discussion Forum: Thread 372796

 Author: dferstat View Messages Posted By dferstat
 Posted: Sep 25, 2025 08:41
 Subject: Logged out every 24 hours
 Viewed: 87 times
 Topic: Problem
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dferstat (217)

Location:  Australia, Western Australia
Member Since Contact Type Status
Apr 20, 2022 Contact Member Buyer
Buying Privileges - OK
I've successfully linked my Lego and BL accounts, but ever since the login
merge, I've been unable to stay logged in to BL for longer than about 24
hours. While cookies seem to remember who I am, it's frustrating, and a definite
waste of my time. No other site I sign in to does this to me, and, if deliberate,
I think it's poor customer service.
 Author: CE_Anastasia View Messages Posted By CE_Anastasia
 Posted: Sep 25, 2025 09:48
 Subject: Re: Logged out every 24 hours
 Viewed: 73 times
 Topic: Problem
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CE_Anastasia

Location:  USA, California
Member Since Contact Type Status
Nov 9, 2020 Contact Member Admin
Buying Privileges - OKSelling Privileges - OK
BrickLink Administrator
In Problem, dferstat writes:
  I've successfully linked my Lego and BL accounts, but ever since the login
merge, I've been unable to stay logged in to BL for longer than about 24
hours. While cookies seem to remember who I am, it's frustrating, and a definite
waste of my time. No other site I sign in to does this to me, and, if deliberate,
I think it's poor customer service.


Thank you for reporting this. This was one of the issues we'd been working
on recently. It has now been fixed: https://www.bricklink.com/help.asp?helpID=2678
If you continue getting signed out after 24 hours, please let us know.
 Author: dferstat View Messages Posted By dferstat
 Posted: Sep 25, 2025 11:14
 Subject: Re: Logged out every 24 hours
 Viewed: 60 times
 Topic: Problem
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dferstat (217)

Location:  Australia, Western Australia
Member Since Contact Type Status
Apr 20, 2022 Contact Member Buyer
Buying Privileges - OK
In Problem, CE_Anastasia writes:
  In Problem, dferstat writes:
  I've successfully linked my Lego and BL accounts, but ever since the login
merge, I've been unable to stay logged in to BL for longer than about 24
hours. While cookies seem to remember who I am, it's frustrating, and a definite
waste of my time. No other site I sign in to does this to me, and, if deliberate,
I think it's poor customer service.


Thank you for reporting this. This was one of the issues we'd been working
on recently. It has now been fixed: https://www.bricklink.com/help.asp?helpID=2678
If you continue getting signed out after 24 hours, please let us know.

Many thanks for your reply. I'll monitor, and report back if I have any more
issues.

Thanks again!