I have an order that is from August 29th and has not been paid, but I don't
have an option to start a Non-paying buyer option. This should be long enough
for it to be an option (I did start an NPB for another order that was placed
after this one). There is also no suggestion about the non-paying buyer. Any
suggestions?
I have an order that is from August 29th and has not been paid, but I don't
have an option to start a Non-paying buyer option. This should be long enough
for it to be an option (I did start an NPB for another order that was placed
after this one). There is also no suggestion about the non-paying buyer. Any
suggestions?
You should be able to file an NPB five days after you invoiced the order. (if
it was a manual invoice)
On the order page for the order there is a link to "report problem".
That's where you go to file an NPB.
I have an order that is from August 29th and has not been paid, but I don't
have an option to start a Non-paying buyer option. This should be long enough
for it to be an option (I did start an NPB for another order that was placed
after this one). There is also no suggestion about the non-paying buyer. Any
suggestions?
There is the possibility that the buyer has set it to paid, to check go to the
edit order which is the pic of the 2 bits of paper just to the right of the order
number, see what it says under the payment status and order status, if one of
them says paid that is why, you can then change it back to unpaid and file the
NPB
Canada, Manitoba
United Kingdom, England