I am in Europe and some people from US cannot place order in my store, even thought
I do have shipping set to all countries worldwide.
I did have one US order last week, but today I got yet another message message
from US buyer that they cannot place an order in my store.
Anyone knows what could be the problem?
Thanks a lot.
Perhaps you have some restrictions within your shipping methods, or perhaps the
buyer saw the error message about your store not supporting orders due to lack
of an onsite payment method, if it’s the latter you may want to disconnect and
reconnect your PayPal account, and upgrade to a PayPal business account.
On a side note you have
“NO lot limitations, NO packing or hidden fees.”
But then on your 1 payment method you have
“Buyer pays PayPal fee 5% of total.”
And another has
“Other currencies = fee 100,- CZK”
Which are both “hidden” fees and depending on the country you are in/sell to
might not be allowed, in general you can offer a discount if a certain payment
method is chosen but you cannot charge a fee if another is chosen as in many
countries it’s against PayPal tos (and some countries against laws)
Czech Republic, Olomoucký Kraj
Canada, Ontario