I ordered 3 poly bags from a seller (19) abroad. Store terms say shipping within
48 hours.
21 may - Order with payment PayPal direct on bricklink.
- No communication, store closed by seller
2 june - Asked the seller about shipping
3 June - Reactie from seller that order is shipped and tracking information will
be send that day
10 june - No information received and again messege thru brick link
- No reaction
12 June - PayPal claim made and won, NSS on brick link
12 June - Order the poly bags at other stores
13 June - Seller sends tracking numbers, package posted 13 June.
19 June - Package received
PayPal says it's bad luck for the seller, claim can't be cancelled. That's
not the way I like to do business. I did make extra costs and contact with the
seller is impossible. I don't know what to do now.
What would you do?
Greetings,
Alco
If the NSS is not completed, then you should be able to cancel it.
As for the rest, if you don't want them or want to pay for them again as
you bought elsewhere then tell the buyer that you will return them if they pay
you for the return shipping costs.
I ordered 3 poly bags from a seller (19) abroad. Store terms say shipping within
48 hours.
21 may - Order with payment PayPal direct on bricklink.
- No communication, store closed by seller
2 june - Asked the seller about shipping
3 June - Reactie from seller that order is shipped and tracking information will
be send that day
10 june - No information received and again messege thru brick link
- No reaction
12 June - PayPal claim made and won, NSS on brick link
12 June - Order the poly bags at other stores
13 June - Seller sends tracking numbers, package posted 13 June.
19 June - Package received
PayPal says it's bad luck for the seller, claim can't be cancelled. That's
not the way I like to do business. I did make extra costs and contact with the
seller is impossible. I don't know what to do now.
What would you do?
Ask the seller one last time if he wants the minifigures returned. Seller should
pay return shipping. The seller likely is not interested because the return shipping
soe not make it worthwhile. If you don't hear back you tried your best to
do the right thing and the minfigures are yours to keep.
Netherlands, Drenthe
United Kingdom, England
USA, New Jersey