Discussion Forum: Thread 370067

 Author: OhMyCaptain View Messages Posted By OhMyCaptain
 Posted: May 27, 2025 15:51
 Subject: No response from the seller after payment
 Viewed: 151 times
 Topic: Problem Order
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OhMyCaptain (82)

Location:  South Korea, Kyonggi-do
Member Since Contact Type Status
May 4, 2015 Member Does Not Allow Contact Buyer
Buying Privileges - OK
Hello,

I made a credit card payment to the seller on May 10, 2025, but it’s been over
two weeks and I still haven’t received a tracking number.

I’ve sent several messages without any response, so I have no way of knowing
whether the item has been shipped.

Moreover, my message from May 26 was neither read nor replied to—it was deleted.

Since I can no longer communicate with the seller, I must consider this as payment
received without dispatching the goods.

I have therefore posted this notice here and have requested a payment cancellation
via PayPal.


[Transaction Details]

Seller: Stella2015 (8362)
Order ID: 28315239

Thank you.
 
 Author: Nubs_Select View Messages Posted By Nubs_Select
 Posted: May 27, 2025 15:58
 Subject: Re: No response from the seller after payment
 Viewed: 49 times
 Topic: Problem Order
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Nubs_Select (4750)

Location:  Canada, Ontario
Member Since Contact Type Status
Mar 15, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Nub's Select
yikes, that seller has some of the worst feedback I've ever seen. based on
their feedback I wouldn't be surprised if they are hoping you will just "forget
about it". best to file a "NSS" on bricklink and file a claim with
paypal
 Author: OhMyCaptain View Messages Posted By OhMyCaptain
 Posted: Jul 20, 2025 01:00
 Subject: Re: No response from the seller after payment
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OhMyCaptain (82)

Location:  South Korea, Kyonggi-do
Member Since Contact Type Status
May 4, 2015 Member Does Not Allow Contact Buyer
Buying Privileges - OK
In Problem Order, Nubs_Select writes:
  yikes, that seller has some of the worst feedback I've ever seen. based on
their feedback I wouldn't be surprised if they are hoping you will just "forget
about it". best to file a "NSS" on bricklink and file a claim with
paypal


Hello everyone, it’s been a while.

Thanks to your advice, I was finally able to resolve the issue. I’m truly grateful.

Here’s a quick summary of what happened:

I filed a dispute through PayPal, attaching all the messages exchanged on BrickLink
and the original order details.

As a result, PayPal issued a refund.

Shortly afterward, the package arrived—so now I have both the money and the items
in hand.

I had hoped for a serious dialogue and planned to negotiate, but the seller’s
attitude was completely closed off.

I realized continuing to discuss it would only waste my time, so I simply sent
the payment and considered the matter closed.

This experience taught me the importance of always checking a seller’s reputation
beforehand.

A heartfelt thanks to Nubs_Select, peregrinator, SezaR, Ziegelmeister, 1001bricks,
SylvainLS, TheBrickGuys—and everyone who offered advice in the thread.

Now, it’s time for me to focus fully on my BDP9 build!

Thank you!
 Author: peregrinator View Messages Posted By peregrinator
 Posted: May 27, 2025 17:08
 Subject: Re: No response from the seller after payment
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peregrinator (1089)

Location:  USA, New Jersey
Member Since Contact Type Status
Jan 21, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Faber Family Bricks
In Problem Order, OhMyCaptain writes:
  Hello,

I made a credit card payment to the seller on May 10, 2025, but it’s been over
two weeks and I still haven’t received a tracking number.

I’ve sent several messages without any response, so I have no way of knowing
whether the item has been shipped.

Moreover, my message from May 26 was neither read nor replied to—it was deleted.

Since I can no longer communicate with the seller, I must consider this as payment
received without dispatching the goods.

I have therefore posted this notice here and have requested a payment cancellation
via PayPal.

Please also start an NSS
 Author: SezaR View Messages Posted By SezaR
 Posted: May 27, 2025 17:20
 Subject: Re: No response from the seller after payment
 Viewed: 50 times
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SezaR (1734)

Location:  Canada, British Columbia
Member Since Contact Type Status
Jan 15, 2015 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Sezar's trains
In Problem Order, OhMyCaptain writes:
  Hello,

I made a credit card payment to the seller on May 10, 2025, but it’s been over
two weeks and I still haven’t received a tracking number.

I’ve sent several messages without any response, so I have no way of knowing
whether the item has been shipped.

Moreover, my message from May 26 was neither read nor replied to—it was deleted.

Since I can no longer communicate with the seller, I must consider this as payment
received without dispatching the goods.

I have therefore posted this notice here and have requested a payment cancellation
via PayPal.


[Transaction Details]

Seller: Stella2015 (8362)
Order ID: 28315239

Thank you.

Did you search for a seller with the worst feedback history and found this seller?!

Three sellers responded to you here. Check on their feedbacks. Would you imagine
there would be a difference in their service and Lego quality and accuracy in
comparison with this seller you ordered from? Feedback is there for a reason.
As a buyer, it does not matter what rare item(s) and for what price this seller
has, I would never order from him.

I would start an NSS.
 Author: Ziegelmeister View Messages Posted By Ziegelmeister
 Posted: May 27, 2025 17:48
 Subject: Re: No response from the seller after payment
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Ziegelmeister (579)

Location:  USA, Ohio
Member Since Contact Type Status
Aug 27, 2021 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Ziegelmarkt
In Problem Order, SezaR writes:

  Did you search for a seller with the worst feedback history and found this seller?!

I've seen worse unfortunately.

But how is it the search results say they're in Texas but when you're
on the store page it says New York?
 Author: Nubs_Select View Messages Posted By Nubs_Select
 Posted: May 27, 2025 17:53
 Subject: Re: No response from the seller after payment
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Nubs_Select (4750)

Location:  Canada, Ontario
Member Since Contact Type Status
Mar 15, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Nub's Select
In Problem Order, Ziegelmeister writes:
  In Problem Order, SezaR writes:

  Did you search for a seller with the worst feedback history and found this seller?!

I've seen worse unfortunately.

But how is it the search results say they're in Texas but when you're
on the store page it says New York?

that's odd same as them saying "New store to the site" despite
having selling feedback going back over 7 years 😅
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: May 27, 2025 17:57
 Subject: Re: No response from the seller after payment
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1001bricks (55554)

Location:  France, Provence-Alpes-Côte d'Azur
Member Since Contact Type Status
Sep 6, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 1001bricks
In Problem Order, Nubs_Select writes:
  In Problem Order, Ziegelmeister writes:
  In Problem Order, SezaR writes:

  Did you search for a seller with the worst feedback history and found this seller?!

I've seen worse unfortunately.

But how is it the search results say they're in Texas but when you're
on the store page it says New York?

that's odd

Isn't it that you can have a member address and a shop one?
Guy didn't update one of them probably.
 Author: SylvainLS View Messages Posted By SylvainLS
 Posted: May 27, 2025 18:09
 Subject: Re: No response from the seller after payment
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SylvainLS (52)

Location:  France, Nouvelle-Aquitaine
Member Since Contact Type Status
Apr 25, 2014 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: BuyerOnly
BrickLink Discussions Moderator (?)
In Problem Order, Ziegelmeister writes:
  In Problem Order, SezaR writes:

  Did you search for a seller with the worst feedback history and found this seller?!

I've seen worse unfortunately.

93% is low on BL… but I just made an experiment:

Let’s say a praise is 5 stars, a neutral is 2 and a complaint is 0 (I think that’s
about how it would work on 5-star systems like Amazon, no?)¹.

Take their numbers, we get (244 × 2 + 8602 * 5) / 9084 = 4.79.  4.79 stars? 
I buy!

And they have a low return 53% (= 7196 on 13439), but it’s not that low (it’s
better than some 100%-positive shop I won’t name ).


———
¹ Ah, just I saw it’s harsher than what 1001 proposed.
 Author: SezaR View Messages Posted By SezaR
 Posted: May 27, 2025 18:12
 Subject: Re: No response from the seller after payment
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SezaR (1734)

Location:  Canada, British Columbia
Member Since Contact Type Status
Jan 15, 2015 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Sezar's trains
In Problem Order, Ziegelmeister writes:
  In Problem Order, SezaR writes:

  Did you search for a seller with the worst feedback history and found this seller?!

I've seen worse unfortunately.

But how is it the search results say they're in Texas but when you're
on the store page it says New York?

You are so right. New York is in Ontario.
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: May 27, 2025 18:30
 Subject: Re: No response from the seller after payment
 Viewed: 67 times
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1001bricks (55554)

Location:  France, Provence-Alpes-Côte d'Azur
Member Since Contact Type Status
Sep 6, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 1001bricks
In Problem Order, SezaR writes:
  In Problem Order, Ziegelmeister writes:
  In Problem Order, SezaR writes:

  Did you search for a seller with the worst feedback history and found this seller?!

I've seen worse unfortunately.

But how is it the search results say they're in Texas but when you're
on the store page it says New York?

You are so right. New York is in Ontario.

Yeah yeah, and Paris is in Texas - LOL!
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: May 27, 2025 17:56
 Subject: Re: No response from the seller after payment
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1001bricks (55554)

Location:  France, Provence-Alpes-Côte d'Azur
Member Since Contact Type Status
Sep 6, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 1001bricks
In Problem Order, SezaR writes:
  In Problem Order, OhMyCaptain writes:
  Seller: Stella2015 (8362)
Order ID: 28315239

Thank you.

Did you search for a seller with the worst feedback history and found this seller?!

Three sellers responded to you here. Check on their feedbacks. Would you imagine
there would be a difference in their service and Lego quality and accuracy in
comparison with this seller you ordered from? Feedback is there for a reason.
As a buyer, it does not matter what rare item(s) and for what price this seller
has, I would never order from him.

Agreed, but it's not only the buyer's fault here.

He saw 8000+ feedbacks on the top left of the Shop, and maybe 93% on the top
right.
To ANY normal user, that seems to be an achievement.

The problem here is those numbers don't mean anything.

How come "the worst feedback I've ever seen" (said Nubs) has 93%
"success"???

I suggested this instead:
https://www.bricklink.com/message.asp?ID=1328064

Something should be implemented to better show the quality / recent "quality"
of a shop, and displayed to right in big, like a star system, or like Amazon,
etc.
 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: May 27, 2025 22:41
 Subject: Re: No response from the seller after payment
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TheBrickGuys (14877)

Location:  USA, California
Member Since Contact Type Status
Dec 18, 2010 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: TheBrickGuys
In Problem Order, OhMyCaptain writes:
  Hello,

I made a credit card payment to the seller on May 10, 2025, but it’s been over
two weeks and I still haven’t received a tracking number.

I’ve sent several messages without any response, so I have no way of knowing
whether the item has been shipped.

Moreover, my message from May 26 was neither read nor replied to—it was deleted.

Since I can no longer communicate with the seller, I must consider this as payment
received without dispatching the goods.

I have therefore posted this notice here and have requested a payment cancellation
via PayPal.


[Transaction Details]

Seller: Stella2015 (8362)
Order ID: 28315239

Thank you.

How is this person still selling here here on BrickLink?? I just stop listed
them just to make sure they never shop in our store.

Jim
 Author: OhMyCaptain View Messages Posted By OhMyCaptain
 Posted: Jul 20, 2025 00:59
 Subject: Re: No response from the seller after payment
 Viewed: 58 times
 Topic: Problem Order
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OhMyCaptain (82)

Location:  South Korea, Kyonggi-do
Member Since Contact Type Status
May 4, 2015 Member Does Not Allow Contact Buyer
Buying Privileges - OK
In Problem Order, TheBrickGuys writes:
  In Problem Order, OhMyCaptain writes:
  Hello,

I made a credit card payment to the seller on May 10, 2025, but it’s been over
two weeks and I still haven’t received a tracking number.

I’ve sent several messages without any response, so I have no way of knowing
whether the item has been shipped.

Moreover, my message from May 26 was neither read nor replied to—it was deleted.

Since I can no longer communicate with the seller, I must consider this as payment
received without dispatching the goods.

I have therefore posted this notice here and have requested a payment cancellation
via PayPal.


[Transaction Details]

Seller: Stella2015 (8362)
Order ID: 28315239

Thank you.

How is this person still selling here here on BrickLink?? I just stop listed
them just to make sure they never shop in our store.

Jim



Hello everyone, it’s been a while.

Thanks to your advice, I was finally able to resolve the issue. I’m truly grateful.

Here’s a quick summary of what happened:

I filed a dispute through PayPal, attaching all the messages exchanged on BrickLink
and the original order details.

As a result, PayPal issued a refund.

Shortly afterward, the package arrived—so now I have both the money and the items
in hand.

I had hoped for a serious dialogue and planned to negotiate, but the seller’s
attitude was completely closed off.

I realized continuing to discuss it would only waste my time, so I simply sent
the payment and considered the matter closed.

This experience taught me the importance of always checking a seller’s reputation
beforehand.

A heartfelt thanks to Nubs_Select, peregrinator, SezaR, Ziegelmeister, 1001bricks,
SylvainLS, TheBrickGuys—and everyone who offered advice in the thread.

Now, it’s time for me to focus fully on my BDP9 build!

Thank you!