Hi, I've just done a large order made up of deliveries from 26 separate sellers.
Most have arrived fine, but 2 or 3 have contacted me to say they no longer have
a piece and will offer me a refund for the missing piece.
That was several days ago and I haven't heard anything since. What form do
refunds usually take - money back via Paypal? I've contacted a couple of
them but haven't had any response.
The seller should refund via Bricklink and that will go to the original payment
method.
If they dont you can raise a NSS to to encourage them to do so, think you need
to wait 5 or 7 days for that.
I would add that if you look at your orders page, you can see if the refund has
been initiated, even if it has not yet hit your initial payment platform.
In Buying, v100Bricks writes:
The seller should refund via Bricklink and that will go to the original payment
method.
If they dont you can raise a NSS to to encourage them to do so, think you need
to wait 5 or 7 days for that.
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United Kingdom, Scotland
USA, New Jersey