I have a current order in my store and my inventory was off. The buyer ordered
14 of a particular lot and I only have 13. How do I adjust the quantity of the
item in this order so I can properly invoice the buyer? I have tried to "edit"
the order, but it won't let me edit the quantities of each lot, only "general"
options about the order. I have not yet invoiced the buyer.
I have a current order in my store and my inventory was off. The buyer ordered
14 of a particular lot and I only have 13. How do I adjust the quantity of the
item in this order so I can properly invoice the buyer? I have tried to "edit"
the order, but it won't let me edit the quantities of each lot, only "general"
options about the order. I have not yet invoiced the buyer.
I have a current order in my store and my inventory was off. The buyer ordered
14 of a particular lot and I only have 13. How do I adjust the quantity of the
item in this order so I can properly invoice the buyer? I have tried to "edit"
the order, but it won't let me edit the quantities of each lot, only "general"
options about the order. I have not yet invoiced the buyer.
Thanks
Deon
Contact the buyer and give them the opportunity to cancel the whole order. If
they ordered 14, they might well want 14 and not 13. If they have to use another
seller to get the final 1 they need, it might be better for them to place the
whole order with that seller instead.
Canada, Alberta
France, Provence-Alpes-Côte d'Azur
United Kingdom, England