My customer was finally able to "pay" and is marked paid on Bricklink,
but pending on PayPal
From now on, I am going to be more diligent about checking that I was really
paid on PayPal, something I thought I could take for granted. Guess I was wrong.
My customer was finally able to "pay" and is marked paid on Bricklink,
but pending on PayPal
From now on, I am going to be more diligent about checking that I was really
paid on PayPal, something I thought I could take for granted. Guess I was wrong.
The void it on PayPal and set it to not paid is not working. I also get an unhanded
error when I try to refund because there is not anything to refund. This is a
mess Bricklink.
My customer was finally able to "pay" and is marked paid on Bricklink,
but pending on PayPal
Rosefish???
But on the order is it "Paid!" or "Paid"?
Frankly if it's Pending on PayPal I would:
* talk with the buyer,
* and place a phone call to PayPal to ask them WHY this happens, and eventually
ask them to cancel the payment attempt.
It's not normal PayPal "half validates" a payment.
I've zillion transactions with Stripe and zero zero zero problem for 10+
years with them.
I'd tend to think PayPal's responsible of our recent problems, not BrickLink
- or at least not BrickLink only. Could be some communication glitch though.
My customer was finally able to "pay" and is marked paid on Bricklink,
but pending on PayPal
Rosefish???
The corporate umbrella for all my adventures.
But on the order is it "Paid!" or "Paid"?
Paid only
Frankly if it's Pending on PayPal I would:
* talk with the buyer,
* and place a phone call to PayPal to ask them WHY this happens, and eventually
ask them to cancel the payment attempt.
I was able to void the payment myself.
It's not normal PayPal "half validates" a payment.
Indeed.
I've zillion transactions with Stripe and zero zero zero problem for 10+
years with them.
Myself as well, but this is PayPal and until today, zero there as well for 10+
years with them.
I'd tend to think PayPal's responsible of our recent problems, not BrickLink
- or at least not BrickLink only. Could be some communication glitch though.
I do not have enough information for form an opinion, I just would like to know
if Bricklink is aware of this or not?
The radio silence is deafening.
Sellers are not Bricklink's bread and butter anymore, and it shows with how
we are treated and unsupported.
The "Paid !" issues has been going on for weeks, yet not a peep from
anyone official.
The "Legendary Lego support" to help Bricklink is a joke. I should not
have to accept a two to three week response time when contacting support about
an issue.
I need to go touch grass, I can't decide if I'm a 4 or an 8.
Sellers are not Bricklink's bread and butter anymore, and it shows with how
we are treated and unsupported.
The "Paid !" issues has been going on for weeks, yet not a peep from
anyone official.
The "Legendary Lego support" to help Bricklink is a joke. I should not
have to accept a two to three week response time when contacting support about
an issue.
Had to rewrite everything for a typo and lost the copy/paste
Or recently to correct a banner one couldn't close for 5 days.
But about this crucial subject of "Paid!" which is "Paid" on
BrickLink and not at the payment processor, no not a single message I remember
of, even if it happens for 1 or 2 months now, to probably almost every seller
(got a few here).
And yes, help after few weeks is just an unbelievable out of date concept.
I'm afraid BrickLink's slowly become abandonware.
That's my worst nightmare.
1) Few buyers know about Stripe, and don't imagine it's even easier than
PayPal - no account needed, simply pay by Cre/Debit Card...
+1
2) Many buyers appreciate PayPal *protection*. Stripe doesn't provide this
service, and especially at 99% in favor of the buyers or such.
Buyer has 100% protection from Credit Crad issuer.
Maybe but Credit Card issuer don't insure the quality of the transaction
(like "I received Used while it was New" or "it's missing 80%
of my order". To complain, I guess, the only way is to tell "I've
not authorized such payment" or maybe "I've recevied nothing".
That's a game you can't play often or they'll discard your Credit
Card... IMO and AFAIK.
And I'm not sure know or use this, here anyway.
It never happened to me in 19 years (touch wood).
PayPal protection is at the contrary very simple and smooth and you can detail
how much you're unsatisfied, and ask for this or that in return.
USA, Oregon
)
)
)
)
)
France, Provence-Alpes-Côte d'Azur
Canada, Ontario
. To complain, I guess, the only way is to tell "I've
