Discussion Forum: Thread 368202

 Author: MsLaura View Messages Posted By MsLaura
 Posted: Mar 16, 2025 15:28
 Subject: Store says I don't sell to you
 Viewed: 167 times
 Topic: Help
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MsLaura (231)

Location:  USA, Ohio
Member Since Contact Type Status
Dec 13, 2009 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Ms Frogs' Pad
Since november my store says it will not sell to you.
I go into my store and it says
"Seller does not support shipping to Ohio"
and to all other states apparently.
How do I fix this.
Administrators are no help at all. they might answer after a week or so. they
told me to update my shipping which I did. Still doesn't work.
Please help me
 
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Mar 16, 2025 15:32
 Subject: Re: Store says I don't sell to you
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 Topic: Help
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1001bricks (55552)

Location:  France, Provence-Alpes-Côte d'Azur
Member Since Contact Type Status
Sep 6, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 1001bricks
In Help, MsLaura writes:
  Since november my store says it will not sell to you.
I go into my store and it says
"Seller does not support shipping to Ohio"
and to all other states apparently.
How do I fix this.
Administrators are no help at all.

It's probably written in Help, but I didn't check.

You need to provide an instant payment method (PayPal or Stripe) for the buyers
to pay for their Sales Tax.

Otherwise they can't which isn't allowed, so you can't ship to those
States.
 Author: popsicle View Messages Posted By popsicle
 Posted: Mar 16, 2025 16:06
 Subject: Re: Store says I don't sell to you
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popsicle (6773)

Location:  USA, Washington
Member Since Contact Type Status
Feb 21, 2006 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: ConstrucToys
In Help, MsLaura writes:
  Since november my store says it will not sell to you.
I go into my store and it says
"Seller does not support shipping to Ohio"
and to all other states apparently.
How do I fix this.
Administrators are no help at all. they might answer after a week or so. they
told me to update my shipping which I did. Still doesn't work.
Please help me

What I’d normally convey via PM, I’ll do quickly here.

Start by closing your store. Then, set-up a single domestic shipping method.
Then, take care of your payment method by accepting an “onsite” payment method,
as the Frenchman voiced.

After which, open up and see how it goes. If all is well, and you’d still like
to continue selling abroad, set up another shipping method to one or two other
countries to start.

In other words, erase and start over with a renewed understanding. PM me if
you need further guidance.
 Author: RebelliousBrick View Messages Posted By RebelliousBrick
 Posted: Mar 16, 2025 19:03
 Subject: Re: Store says I don't sell to you
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 Topic: Help
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RebelliousBrick (28)

Location:  Canada, Alberta
Member Since Contact Type Status
Dec 8, 2021 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Rebellious Bricks
In Help, MsLaura writes:
  Since november my store says it will not sell to you.
I go into my store and it says
"Seller does not support shipping to Ohio"
and to all other states apparently.
How do I fix this.
Administrators are no help at all. they might answer after a week or so. they
told me to update my shipping which I did. Still doesn't work.
Please help me

Like others have said, you need PayPal or stripe onsite method so bricklink can
collect the US sales tax and remit it to the proper authorities.

I took a quick look through your terms and what is this "PayPal delivery
confirmation fee" you mention?
 Author: yorbrick View Messages Posted By yorbrick
 Posted: Mar 16, 2025 19:10
 Subject: Re: Store says I don't sell to you
 Viewed: 54 times
 Topic: Help
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yorbrick (1206)

Location:  United Kingdom, England
Member Since Contact Type Status
Apr 11, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Yorbricks
In Help, RebelliousBrick writes:
  In Help, MsLaura writes:
  Since november my store says it will not sell to you.
I go into my store and it says
"Seller does not support shipping to Ohio"
and to all other states apparently.
How do I fix this.
Administrators are no help at all. they might answer after a week or so. they
told me to update my shipping which I did. Still doesn't work.
Please help me

Like others have said, you need PayPal or stripe onsite method so bricklink can
collect the US sales tax and remit it to the proper authorities.

I took a quick look through your terms and what is this "PayPal delivery
confirmation fee" you mention?

I like the "NO SELLING TO THE NETHERLANDS ...Do not ask. If you order from
netherlands I will cancel order" terms. Yet they list the Netherlands as
an allowed destination rather than turn it off.
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Mar 16, 2025 20:17
 Subject: Re: Store says I don't sell to you
 Viewed: 51 times
 Topic: Help
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1001bricks (55552)

Location:  France, Provence-Alpes-Côte d'Azur
Member Since Contact Type Status
Sep 6, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 1001bricks
In Help, RebelliousBrick writes:
  In Help, MsLaura writes:
  Since november my store says it will not sell to you.
I go into my store and it says
"Seller does not support shipping to Ohio"
and to all other states apparently.
How do I fix this.
Administrators are no help at all. they might answer after a week or so. they
told me to update my shipping which I did. Still doesn't work.
Please help me

Like others have said, you need PayPal or stripe onsite method so bricklink can
collect the US sales tax and remit it to the proper authorities.

I took a quick look through your terms and what is this "PayPal delivery
confirmation fee" you mention?

Problems also with descriptions like Used "AS NEW" and "I can only
accept cash checks or money orders at this time."

So MsLaura you accept PayPal but not for everything, as in... it depends?
And of course Sales Tax won't be paid then.
 Author: MsLaura View Messages Posted By MsLaura
 Posted: Mar 17, 2025 12:04
 Subject: Re: Store says I don't sell to you
 Viewed: 48 times
 Topic: Help
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MsLaura (231)

Location:  USA, Ohio
Member Since Contact Type Status
Dec 13, 2009 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Ms Frogs' Pad
In Help, RebelliousBrick writes:
  In Help, MsLaura writes:
  Since november my store says it will not sell to you.
I go into my store and it says
"Seller does not support shipping to Ohio"
and to all other states apparently.
How do I fix this.
Administrators are no help at all. they might answer after a week or so. they
told me to update my shipping which I did. Still doesn't work.
Please help me

Like others have said, you need PayPal or stripe onsite method so bricklink can
collect the US sales tax and remit it to the proper authorities.

I took a quick look through your terms and what is this "PayPal delivery
confirmation fee" you mention?

I have had store and paypal for many years until I put a hold on in dec. but
reinstated it.
 Author: RebelliousBrick View Messages Posted By RebelliousBrick
 Posted: Mar 17, 2025 18:49
 Subject: Re: Store says I don't sell to you
 Viewed: 55 times
 Topic: Help
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RebelliousBrick (28)

Location:  Canada, Alberta
Member Since Contact Type Status
Dec 8, 2021 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Rebellious Bricks
In Help, MsLaura writes:
  In Help, RebelliousBrick writes:
  In Help, MsLaura writes:
  Since november my store says it will not sell to you.
I go into my store and it says
"Seller does not support shipping to Ohio"
and to all other states apparently.
How do I fix this.
Administrators are no help at all. they might answer after a week or so. they
told me to update my shipping which I did. Still doesn't work.
Please help me

Like others have said, you need PayPal or stripe onsite method so bricklink can
collect the US sales tax and remit it to the proper authorities.

I took a quick look through your terms and what is this "PayPal delivery
confirmation fee" you mention?

I have had store and paypal for many years until I put a hold on in dec. but
reinstated it.

Thats absolutely fine, but that does not explain what that "Paypal delivery
confirmation fee" is? I tried looking it up online but I could not find anything.
 Author: Letsplay View Messages Posted By Letsplay
 Posted: Mar 17, 2025 21:35
 Subject: Re: Store says I don't sell to you
 Viewed: 65 times
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Letsplay (80)

Location:  New Zealand, Canterbury
Member Since Contact Type Status
Jul 22, 2012 Contact Member Buyer
Buying Privileges - OK
In Help, MsLaura writes:
  Since november my store says it will not sell to you.
I go into my store and it says
"Seller does not support shipping to Ohio"
and to all other states apparently.
How do I fix this.
Administrators are no help at all. they might answer after a week or so. they
told me to update my shipping which I did. Still doesn't work.
Please help me

Hi there I am located in New Zealand and when I look at your store I get the
following message on the home screen

“Seller does not support orders shipping to New Zealand when any item is equal
to or less than NZD 1000(~US $573.56).”

Yet your store says min buy is US $5.00.

Also if I add something to my cart I get this message

“No Payment Method. This store didn’t select any payment methods accepted for
international buyers. Contact seller for further action”

See the screenshots below to view the messages I am referring to.

I see in your stores payment policy there are no payment options listed for buyers
from outside the US just options for buyers in the US you may need to add payment
options for buyers outside the US so overseas buyers can purchase from your store.

Thought I would let you know incase these are similar issues to what you have
mentioned.

I hope this information is helpful.