Generally how long should I wait before filing a NPB after invoicing a buyer?
I do more buying than selling, or close to the same....
I have had an NPB upheld against me as a buyer.
1. 5 days I believe is the magic number if they have no communicated with you
after you as a Seller has made a repeated effort.
2. Never if they have communicated with you and there is a mutual agreement on
when and how payment is to be made.
I think there are the Terms of Service and a "fair and reasonable standard"
in the interpretation and implementation of those rules should be maintained.
Ask yourself this question when you want to NPB someone. "If someone did
this to me how would I feel in the totality of circumstances".
Lastly, I speak from personal experience as a Seller, sometimes events occurs
in people's lives and you have already commenced the NPB process. You can
always withdraw the NPB, do an OCR and return stock to your store.
NPB should only be used on silent, ignorant, disrespectful Buyers.
Generally how long should I wait before filing a NPB after invoicing a buyer?
An NPB can be a reminder that works after other attempts have failed. Although
in most cases you never hear from a non-paying buyer, I had a few apologetic
people tell me they forgot, or thought they had paid, and then pay up.
An NPB only gives a buyer a bad mark if it is completed, (means it didn't
get a response from the buyer.)
So, my advice:
- after four of five days, sent a friendly reminder asking for payment.
- If no response, at 5 or 6 days, start the NPB.
- If buyer eventually responds in a positive manner, and pays, leave positive
feedback.
USA, Idaho
France, Provence-Alpes-Côte d'Azur
Canada, Alberta