Discussion Forum: Thread 367384

 Author: mongo View Messages Posted By mongo
 Posted: Feb 19, 2025 20:51
 Subject: Please help with NSS
 Viewed: 104 times
 Topic: Buying
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mongo (66)

Location:  Poland, w. Podlaskie
Member Since Contact Type Status
Oct 22, 2021 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Built Different PL
Hi, I placed order some time ago and few days ago I set NSS on this order, finally
seller contacted after long time me and asked me to remove NSS so he can cancel
order, my question is if it is safe? When he cancel, my money got refunded? In
case he just lie to just remove NSS can I set it back? I paid onsite via paypal.
When order is cancelled do I have to do something by myself on paypal or its
all automated?

Kindest regards,
Łukasz
 Author: Nubs_Select View Messages Posted By Nubs_Select
 Posted: Feb 19, 2025 20:57
 Subject: Re: Please help with NSS
 Viewed: 50 times
 Topic: Buying
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Nubs_Select (4768)

Location:  Canada, Ontario
Member Since Contact Type Status
Mar 15, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Nub's Select
In Buying, mongo writes:
  Hi, I placed order some time ago and few days ago I set NSS on this order, finally
seller contacted after long time me and asked me to remove NSS so he can cancel
order, my question is if it is safe? When he cancel, my money got refunded? In
case he just lie to just remove NSS can I set it back? I paid onsite via paypal.
When order is cancelled do I have to do something by myself on paypal or its
all automated?

Kindest regards,
Łukasz

do not remove the nss unless a full refund was given (assuming you never got
your order/the seller never shipped your order). cancelling the order or completing
the NSS does not have anything to do with your payment so you should also file
a paypal claim
 Author: yorbrick View Messages Posted By yorbrick
 Posted: Feb 20, 2025 03:17
 Subject: Re: Please help with NSS
 Viewed: 52 times
 Topic: Buying
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yorbrick (1206)

Location:  United Kingdom, England
Member Since Contact Type Status
Apr 11, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Yorbricks
In Buying, mongo writes:
  Hi, I placed order some time ago and few days ago I set NSS on this order, finally
seller contacted after long time me and asked me to remove NSS so he can cancel
order, my question is if it is safe? When he cancel, my money got refunded? In
case he just lie to just remove NSS can I set it back? I paid onsite via paypal.
When order is cancelled do I have to do something by myself on paypal or its
all automated?

Kindest regards,
Łukasz

How long ago was 'some time'?

If you don't receive the order or a refund, leave the NSS in place. The seller
has to prove they have resolved it to have it removed.

If nothing is happening, then contact PayPal for a refund as you haven't
received what you paid for.
 Author: peregrinator View Messages Posted By peregrinator
 Posted: Feb 20, 2025 16:48
 Subject: Re: Please help with NSS
 Viewed: 54 times
 Topic: Buying
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peregrinator (1091)

Location:  USA, New Jersey
Member Since Contact Type Status
Jan 21, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Faber Family Bricks
In Buying, mongo writes:
  Hi, I placed order some time ago and few days ago I set NSS on this order, finally
seller contacted after long time me and asked me to remove NSS so he can cancel
order, my question is if it is safe? When he cancel, my money got refunded? In
case he just lie to just remove NSS can I set it back? I paid onsite via paypal.
When order is cancelled do I have to do something by myself on paypal or its
all automated?

Kindest regards,
Łukasz

Do not remove the NSS, the seller can refund you without cancelling and
while the order is in NSS status.

The seller can send proof of refund to BrickLink and they will remove the NSS.
 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: Feb 20, 2025 21:32
 Subject: Re: Please help with NSS
 Viewed: 67 times
 Topic: Buying
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TheBrickGuys (14908)

Location:  USA, California
Member Since Contact Type Status
Dec 18, 2010 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: TheBrickGuys
In Buying, peregrinator writes:
  In Buying, mongo writes:
  Hi, I placed order some time ago and few days ago I set NSS on this order, finally
seller contacted after long time me and asked me to remove NSS so he can cancel
order, my question is if it is safe? When he cancel, my money got refunded? In
case he just lie to just remove NSS can I set it back? I paid onsite via paypal.
When order is cancelled do I have to do something by myself on paypal or its
all automated?

Kindest regards,
Łukasz

Do not remove the NSS, the seller can refund you without cancelling and
while the order is in NSS status.

The seller can send proof of refund to BrickLink and they will remove the NSS.

You can even ask him to make the refund right from the order page. He can give
you a full refund from their and this way he has direct proof that he gave you
a full refund which is a protection for him with BrickLink and this way you have
a paper trail, so to speak, on BrickLink so there will be no confusing or going
back.

Jim.