Discussion Forum: Thread 365271

 Author: Shintaku View Messages Posted By Shintaku
 Posted: Dec 15, 2024 15:45
 Subject: Seller forces you to change your order
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Shintaku (4413)

Location:  Italy, Veneto
Member Since Contact Type Status
Jan 17, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 06 PIZZABRICK -SAVE-
Hello,

what would you do if you buy, and then seller wants deliberately with no previous
warnings to change

- shipping method (traced instead of non traced or vice versa) hence shipping
fees
- payment method (paypal instead of bank transfer or vice versa) hence payment
fees
- other stuff

That is not a NRS and not a NSS.
Still they can call you NPB out.

What is to do in such situation?
 Author: eileenkeeney View Messages Posted By eileenkeeney
 Posted: Dec 15, 2024 18:43
 Subject: Re: Seller forces you to change your order
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eileenkeeney (1749)

Location:  USA, Oregon
Member Since Contact Type Status
Oct 4, 2010 Contact Member Buyer
Buying Privileges - OK
In Help, Shintaku writes:
  Hello,

what would you do if you buy, and then seller wants deliberately with no previous
warnings to change

- shipping method (traced instead of non traced or vice versa) hence shipping
fees
- payment method (paypal instead of bank transfer or vice versa) hence payment
fees
- other stuff

That is not a NRS and not a NSS.
Still they can call you NPB out.

What is to do in such situation?

Do they also give the option of canceling the order if you do not agree to their
new requirements? If yes then I don't think there is a problem. However
if not, then I see an issue. Going from traced to non traced would have me concerned
as a buyer (and maybe as a seller).
 Author: trainphreak View Messages Posted By trainphreak
 Posted: Dec 15, 2024 23:33
 Subject: Re: Seller forces you to change your order
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trainphreak (42)

Location:  USA, Pennsylvania
Member Since Contact Type Status
May 18, 2019 Contact Member Buyer
Buying Privileges - OK
In Help, Shintaku writes:
  Hello,

what would you do if you buy, and then seller wants deliberately with no previous
warnings to change

- shipping method (traced instead of non traced or vice versa) hence shipping
fees
- payment method (paypal instead of bank transfer or vice versa) hence payment
fees
- other stuff

That is not a NRS and not a NSS.
Still they can call you NPB out.

What is to do in such situation?

Is this a hypothetical situation, or do you want to just give the actual details
about what a seller is trying to change on your order?

If it's hypothetical, I'd say that *is* NSS because they are failing
to ship the order as you ordered it. If a single missing piece can get you an
NSS, why can't this situation?
 Author: Shintaku View Messages Posted By Shintaku
 Posted: Dec 16, 2024 02:58
 Subject: Re: Seller forces you to change your order
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Shintaku (4413)

Location:  Italy, Veneto
Member Since Contact Type Status
Jan 17, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 06 PIZZABRICK -SAVE-
In Help, trainphreak writes:
  In Help, Shintaku writes:
  Hello,

what would you do if you buy, and then seller wants deliberately with no previous
warnings to change

- shipping method (traced instead of non traced or vice versa) hence shipping
fees
- payment method (paypal instead of bank transfer or vice versa) hence payment
fees
- other stuff

That is not a NRS and not a NSS.
Still they can call you NPB out.

What is to do in such situation?

Is this a hypothetical situation, or do you want to just give the actual details
about what a seller is trying to change on your order?

If it's hypothetical, I'd say that *is* NSS because they are failing
to ship the order as you ordered it. If a single missing piece can get you an
NSS, why can't this situation?


The seller is forcing me to change from my desired payment method to a method
I do not have access to, after they allowed me to pay via my desired one.

The seller did NOT invoice me the order regularly, instead several days after
the purchase, sent me a IM asking me to pay.

In the meantime, I lost the chance to buy the items (which are, for instance,
rare) somewhere else for less.

Now, if I cancel the order, I will have to buy those in several different shops
because nobody has them all together.

So I do NOT want to cancel the order because the seller wants stubbornly me to
pay in a way that I did NOT select and I cannot use.

I asked the seller to ask for help having someone else receive the payment in
his stead because he was in error in the beginning allowing me a payment method
they are not supporting.

By the way, I have the suspect that the seller doesn't want me to use PayPal
because he fears for stuff like "PayPal claims" and he wants me to shift
to a method that has no buyer protection. Which I refuse.

That's it.

Believe me, I have "let go and find the parts somewhere else" too many
times and now I'm tired of being hold to manage myself problems that are
entitled to other people.

I may be called nitpicky or annoying, but trust me, I'm just tired of being
always the patient one.
 Author: peregrinator View Messages Posted By peregrinator
 Posted: Dec 16, 2024 07:30
 Subject: Re: Seller forces you to change your order
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peregrinator (1106)

Location:  USA, New Jersey
Member Since Contact Type Status
Jan 21, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Faber Family Bricks
In Help, Shintaku writes:
  The seller is forcing me to change from my desired payment method to a method
I do not have access to, after they allowed me to pay via my desired one.

If you've already paid then it's an NSS situation. Unfortunately it sounds
like the best outcome for that at this point is a refund and cancellation.
 Author: StarBrick View Messages Posted By StarBrick
 Posted: Dec 16, 2024 10:39
 Subject: Re: Seller forces you to change your order
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StarBrick (7513)

Location:  Netherlands, Gelderland
Member Since Contact Type Status
Oct 18, 2008 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: StarBrick's BrickShop
Red flags all over the place….
Report seller, cancel order.
 Author: Shintaku View Messages Posted By Shintaku
 Posted: Dec 16, 2024 16:09
 Subject: Re: Seller forces you to change your order
 Viewed: 46 times
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Shintaku (4413)

Location:  Italy, Veneto
Member Since Contact Type Status
Jan 17, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 06 PIZZABRICK -SAVE-
In Help, StarBrick writes:
  Red flags all over the place….
Report seller, cancel order.

How do I do report a seller?
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Dec 16, 2024 16:13
 Subject: Re: Seller forces you to change your order
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1001bricks (55812)

Location:  France, Provence-Alpes-Côte d'Azur
Member Since Contact Type Status
Sep 6, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 1001bricks
In Help, Shintaku writes:
  In Help, StarBrick writes:
  Red flags all over the place….
Report seller, cancel order.

How do I do report a seller?

Bottom of the page, link Problem Center.

Please be curious and try all links and pages.
 Author: Braydensbricks View Messages Posted By Braydensbricks
 Posted: Dec 16, 2024 16:14
 Subject: Re: Seller forces you to change your order
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Braydensbricks (192)

Location:  USA, Texas
Member Since Contact Type Status
Jul 12, 2021 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Brayden's Bricks
In Help, Shintaku writes:
  In Help, StarBrick writes:
  Red flags all over the place….
Report seller, cancel order.

How do I do report a seller?

https://www.bricklink.com/retractOrder.asp
 Author: Shintaku View Messages Posted By Shintaku
 Posted: Dec 16, 2024 17:24
 Subject: Re: Seller forces you to change your order
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Shintaku (4413)

Location:  Italy, Veneto
Member Since Contact Type Status
Jan 17, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 06 PIZZABRICK -SAVE-
In Help, Braydensbricks writes:
  In Help, Shintaku writes:
  In Help, StarBrick writes:
  Red flags all over the place….
Report seller, cancel order.

How do I do report a seller?

https://www.bricklink.com/retractOrder.asp

No, this is a single order's page, not a seller's reporting.

I have already started a NSS for this seller, which for instance is WRONG because
NSSs are if you paid and they don't ship, not if you could not pay because
they didn't allow you to.
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Dec 16, 2024 18:40
 Subject: Re: Seller forces you to change your order
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1001bricks (55812)

Location:  France, Provence-Alpes-Côte d'Azur
Member Since Contact Type Status
Sep 6, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 1001bricks
In Help, Shintaku writes:
  In Help, Braydensbricks writes:
  In Help, Shintaku writes:
  In Help, StarBrick writes:
  Red flags all over the place….
Report seller, cancel order.

How do I do report a seller?

https://www.bricklink.com/retractOrder.asp

No, this is a single order's page, not a seller's reporting.

It's the wrong link, I wrote you how to report a member; see my post?
Otherwise:
https://www.bricklink.com/problemMember.asp
 Author: ScubaSteve View Messages Posted By ScubaSteve
 Posted: Dec 16, 2024 07:03
 Subject: Re: Seller forces you to change your order
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ScubaSteve (260)

Location:  Canada, Alberta
Member Since Contact Type Status
May 1, 2024 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Scuba Steve
In Help, Shintaku writes:
  Hello,

what would you do if you buy, and then seller wants deliberately with no previous
warnings to change

- shipping method (traced instead of non traced or vice versa) hence shipping
fees
- payment method (paypal instead of bank transfer or vice versa) hence payment
fees
- other stuff

That is not a NRS and not a NSS.
Still they can call you NPB out.

What is to do in such situation?

It sounds to me this has been occurring over a couple of weeks. Why is it not
an NSS situation, you placed an order and he has failed to ship. He has failed
to ship because he wants a payment method outside the normal accepted ToS with
Bricklink?

The question is why does he want a payment outside the ToS and what protection
is afforded to you. That is also the truer purpose of the ToS. It is based on
"being fair and reasonable".

Its seems unfair to you in what you describe and it is far from reasonable given
you agreed to an order and to a payment method.

I would NSS and report the matter. It will be difficult for him to NPB in that
instance would it not?
 Author: Shintaku View Messages Posted By Shintaku
 Posted: Dec 16, 2024 09:52
 Subject: Re: Seller forces you to change your order
 Viewed: 84 times
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Shintaku (4413)

Location:  Italy, Veneto
Member Since Contact Type Status
Jan 17, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 06 PIZZABRICK -SAVE-
In Help, ScubaSteve writes:
  In Help, Shintaku writes:
  Hello,

what would you do if you buy, and then seller wants deliberately with no previous
warnings to change

- shipping method (traced instead of non traced or vice versa) hence shipping
fees
- payment method (paypal instead of bank transfer or vice versa) hence payment
fees
- other stuff

That is not a NRS and not a NSS.
Still they can call you NPB out.

What is to do in such situation?

It sounds to me this has been occurring over a couple of weeks. Why is it not
an NSS situation, you placed an order and he has failed to ship. He has failed
to ship because he wants a payment method outside the normal accepted ToS with
Bricklink?

The question is why does he want a payment outside the ToS and what protection
is afforded to you. That is also the truer purpose of the ToS. It is based on
"being fair and reasonable".

Its seems unfair to you in what you describe and it is far from reasonable given
you agreed to an order and to a payment method.

I would NSS and report the matter. It will be difficult for him to NPB in that
instance would it not?

Thanks for your understanding.
It is actually in NSS and the seller is calling me "stupid" in the comments
to bricklink.
But it's an improper NSS because NSS is "I paid and they don't ship".
While here I'm not able to pay.