Discussion Forum: Thread 364964

 Author: Shadowsmove View Messages Posted By Shadowsmove
 Posted: Dec 5, 2024 19:56
 Subject: E-bay buying
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 Topic: General
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Shadowsmove (232)

Location:  USA, North Carolina
Member Since Contact Type Status
Jul 19, 2022 Contact Member Buyer
Buying Privileges - OK
Hi, I'm here to get some opinions. I just received a lot of mini-figures
I won on E-Bay. It contained 28 minis, mixed theme mostly but it had 9 Star Wars
minis, one injured Darth Vader and 8 Storm/clone troopers. After checking things
over I find that only two parts of the 8 troopers have the Lego Brand on them,
the Vader is all Lego. I doubt anyone knows of a way, but can I prove that they
are knock offs to the seller, he's insisting they were legit and owned them
from when he was a kid, showed me pics of instructions to prove it. None of the
parts, heads, helmets, legs or torsos have a Lego logo on them. Could I be wrong,
were there that many Troopers with no Lego logo? I know I can try to go through
E-Bay for a refund or a partial but if the seller disputes things I don't
know what other option except doing a full refund through Paypal maybe. He does
not accept returns on anything, and yes it was stated in the auction so I might
just be stuck. Thank you for reading and any opinions you care to share.

Sean Griffin
 Author: Nubs_Select View Messages Posted By Nubs_Select
 Posted: Dec 5, 2024 19:59
 Subject: Re: E-bay buying
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Nubs_Select (4750)

Location:  Canada, Ontario
Member Since Contact Type Status
Mar 15, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Nub's Select
all minifigure torsos will say lego on the top of the neck, if any of them dont
have that then they are 100% fake. occasionally headgear dont have logo so its
best to go off the torsos
 Author: SezaR View Messages Posted By SezaR
 Posted: Dec 5, 2024 20:15
 Subject: Re: E-bay buying
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SezaR (1734)

Location:  Canada, British Columbia
Member Since Contact Type Status
Jan 15, 2015 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Sezar's trains
In General, Shadowsmove writes:
  Hi, I'm here to get some opinions. I just received a lot of mini-figures
I won on E-Bay. It contained 28 minis, mixed theme mostly but it had 9 Star Wars
minis, one injured Darth Vader and 8 Storm/clone troopers. After checking things
over I find that only two parts of the 8 troopers have the Lego Brand on them,
the Vader is all Lego. I doubt anyone knows of a way, but can I prove that they
are knock offs to the seller, he's insisting they were legit and owned them
from when he was a kid, showed me pics of instructions to prove it. None of the
parts, heads, helmets, legs or torsos have a Lego logo on them. Could I be wrong,
were there that many Troopers with no Lego logo? I know I can try to go through
E-Bay for a refund or a partial but if the seller disputes things I don't
know what other option except doing a full refund through Paypal maybe. He does
not accept returns on anything, and yes it was stated in the auction so I might
just be stuck. Thank you for reading and any opinions you care to share.

Sean Griffin

Is there LEGO logo on the top of neck of all minifigure torsos? There should
be.
 Author: Shadowsmove View Messages Posted By Shadowsmove
 Posted: Dec 5, 2024 20:37
 Subject: Re: E-bay buying
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Shadowsmove (232)

Location:  USA, North Carolina
Member Since Contact Type Status
Jul 19, 2022 Contact Member Buyer
Buying Privileges - OK
In General, SezaR writes:
  In General, Shadowsmove writes:
  Hi, I'm here to get some opinions. I just received a lot of mini-figures
I won on E-Bay. It contained 28 minis, mixed theme mostly but it had 9 Star Wars
minis, one injured Darth Vader and 8 Storm/clone troopers. After checking things
over I find that only two parts of the 8 troopers have the Lego Brand on them,
the Vader is all Lego. I doubt anyone knows of a way, but can I prove that they
are knock offs to the seller, he's insisting they were legit and owned them
from when he was a kid, showed me pics of instructions to prove it. None of the
parts, heads, helmets, legs or torsos have a Lego logo on them. Could I be wrong,
were there that many Troopers with no Lego logo? I know I can try to go through
E-Bay for a refund or a partial but if the seller disputes things I don't
know what other option except doing a full refund through Paypal maybe. He does
not accept returns on anything, and yes it was stated in the auction so I might
just be stuck. Thank you for reading and any opinions you care to share.

Sean Griffin

Is there LEGO logo on the top of neck of all minifigure torsos? There should
be.

Out of the 8 trooper torsos none had the lego logo on them so I was pretty sure
they weren't legit.
 Author: SezaR View Messages Posted By SezaR
 Posted: Dec 5, 2024 21:08
 Subject: Re: E-bay buying
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SezaR (1734)

Location:  Canada, British Columbia
Member Since Contact Type Status
Jan 15, 2015 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Sezar's trains
In General, Shadowsmove writes:
  In General, SezaR writes:
  In General, Shadowsmove writes:
  Hi, I'm here to get some opinions. I just received a lot of mini-figures
I won on E-Bay. It contained 28 minis, mixed theme mostly but it had 9 Star Wars
minis, one injured Darth Vader and 8 Storm/clone troopers. After checking things
over I find that only two parts of the 8 troopers have the Lego Brand on them,
the Vader is all Lego. I doubt anyone knows of a way, but can I prove that they
are knock offs to the seller, he's insisting they were legit and owned them
from when he was a kid, showed me pics of instructions to prove it. None of the
parts, heads, helmets, legs or torsos have a Lego logo on them. Could I be wrong,
were there that many Troopers with no Lego logo? I know I can try to go through
E-Bay for a refund or a partial but if the seller disputes things I don't
know what other option except doing a full refund through Paypal maybe. He does
not accept returns on anything, and yes it was stated in the auction so I might
just be stuck. Thank you for reading and any opinions you care to share.

Sean Griffin

Is there LEGO logo on the top of neck of all minifigure torsos? There should
be.

Out of the 8 trooper torsos none had the lego logo on them so I was pretty sure
they weren't legit.

No LEGO LOGO on top of the necks means non-legit.
Open a case and include a photo of the top necks where there should be a LEGO
logo and says they are not legit. After communications with seller, ask Ebay
to step in and You will win the case. this may take a few days.
Seller will provide you a return label or would pay you costs to ship it back.
If he sends you a payment, make sure it is a new payment rather a partial refund
from your initial payment on Ebay. In the latter case, you would end up paying
for return shipping (happened to me once) Example: you paid $100. If seller sends
you a partial refund of $10 from your $100 payment, once the order is returned,
Ebay can only refund you what is left from your initial payment: $90. So you
would only get full refund of your initial payment but paid for return shipment
from your own pocket.
 Author: JerseyGirl689 View Messages Posted By JerseyGirl689
 Posted: Dec 5, 2024 20:46
 Subject: Re: E-bay buying
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JerseyGirl689 (1426)

Location:  USA, Florida
Member Since Contact Type Status
Sep 10, 2004 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Bargain Bricks & Bits
In General, Shadowsmove writes:
  Hi, I'm here to get some opinions. I just received a lot of mini-figures
I won on E-Bay. It contained 28 minis, mixed theme mostly but it had 9 Star Wars
minis, one injured Darth Vader and 8 Storm/clone troopers. After checking things
over I find that only two parts of the 8 troopers have the Lego Brand on them,
the Vader is all Lego. I doubt anyone knows of a way, but can I prove that they
are knock offs to the seller, he's insisting they were legit and owned them
from when he was a kid, showed me pics of instructions to prove it. None of the
parts, heads, helmets, legs or torsos have a Lego logo on them. Could I be wrong,
were there that many Troopers with no Lego logo? I know I can try to go through
E-Bay for a refund or a partial but if the seller disputes things I don't
know what other option except doing a full refund through Paypal maybe. He does
not accept returns on anything, and yes it was stated in the auction so I might
just be stuck. Thank you for reading and any opinions you care to share.

Sean Griffin

Doesn't matter what they say in their listing, if they sell on ebay they
accept returns, period.

If you start a return through ebay they'll usually provide you with a return
label too. Simply use the not as described and explain they're knock-offs.
You will win as long as you return the order. See below for more info:

https://www.ebay.com/help/policies/ebay-money-back-guarantee-policy/ebay-money-back-guarantee-policy?id=4210#:~:text=%EE%80%80eBay%EE%80%81%20Money%20Back%20Guarantee%20applies%20when:&msockid=18896f4a701c6af72b037d1571706b14
 Author: Retrofire View Messages Posted By Retrofire
 Posted: Dec 5, 2024 20:53
 Subject: Re: E-bay buying
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Retrofire (427)

Location:  USA, Arizona
Member Since Contact Type Status
Mar 4, 2014 Member Does Not Allow Contact Buyer
Buying Privileges - OK
In General, JerseyGirl689 writes:
  In General, Shadowsmove writes:
  Hi, I'm here to get some opinions. I just received a lot of mini-figures
I won on E-Bay. It contained 28 minis, mixed theme mostly but it had 9 Star Wars
minis, one injured Darth Vader and 8 Storm/clone troopers. After checking things
over I find that only two parts of the 8 troopers have the Lego Brand on them,
the Vader is all Lego. I doubt anyone knows of a way, but can I prove that they
are knock offs to the seller, he's insisting they were legit and owned them
from when he was a kid, showed me pics of instructions to prove it. None of the
parts, heads, helmets, legs or torsos have a Lego logo on them. Could I be wrong,
were there that many Troopers with no Lego logo? I know I can try to go through
E-Bay for a refund or a partial but if the seller disputes things I don't
know what other option except doing a full refund through Paypal maybe. He does
not accept returns on anything, and yes it was stated in the auction so I might
just be stuck. Thank you for reading and any opinions you care to share.

Sean Griffin

Doesn't matter what they say in their listing, if they sell on ebay they
accept returns, period.

If you start a return through ebay they'll usually provide you with a return
label too. Simply use the not as described and explain they're knock-offs.
You will win as long as you return the order. See below for more info:

https://www.ebay.com/help/policies/ebay-money-back-guarantee-policy/ebay-money-back-guarantee-policy?id=4210#:~:text=%EE%80%80eBay%EE%80%81%20Money%20Back%20Guarantee%20applies%20when:&msockid=18896f4a701c6af72b037d1571706b14

I'm sorry but that's not true. If a seller does not wish to accept returns
then they specify that in their listings. I don't accept returns but then
I verify that all my listings are genuine LEGO. There are cases where a buyer
has an issue and I will refund them as is proper in business but that does not
mean that ALL ebay sellers accept returns. Read the fine print on their listings
and buyer beware.
 Author: zorbanj View Messages Posted By zorbanj
 Posted: Dec 5, 2024 21:00
 Subject: Re: E-bay buying
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zorbanj (1017)

Location:  USA, New Jersey
Member Since Contact Type Status
Dec 14, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: ZorbaNJ's Bricks
In General, Retrofire writes:

  
I'm sorry but that's not true. If a seller does not wish to accept returns
then they specify that in their listings. I don't accept returns but then
I verify that all my listings are genuine LEGO. There are cases where a buyer
has an issue and I will refund them as is proper in business but that does not
mean that ALL ebay sellers accept returns. Read the fine print on their listings
and buyer beware.

You're wrong. All ebay sellers have to accept returns, regardless of what
is in the listing. The only leeway you have in the settings, where you can select
the option to automatically accept returns or do it manually.
 Author: Retrofire View Messages Posted By Retrofire
 Posted: Dec 5, 2024 21:59
 Subject: Re: E-bay buying
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Retrofire (427)

Location:  USA, Arizona
Member Since Contact Type Status
Mar 4, 2014 Member Does Not Allow Contact Buyer
Buying Privileges - OK
In General, zorbanj writes:
  In General, Retrofire writes:

  
I'm sorry but that's not true. If a seller does not wish to accept returns
then they specify that in their listings. I don't accept returns but then
I verify that all my listings are genuine LEGO. There are cases where a buyer
has an issue and I will refund them as is proper in business but that does not
mean that ALL ebay sellers accept returns. Read the fine print on their listings
and buyer beware.

You're wrong. All ebay sellers have to accept returns, regardless of what
is in the listing. The only leeway you have in the settings, where you can select
the option to automatically accept returns or do it manually.

No actually you're wrong. Whether you like it or not. ebay sellers do not
have to refund buyers. If you wish to confront the buyer then you can ask ebay
to adjudicate the reason the buyer has for a return. I've been there before
and I'm sorry but you're way off base here.
 Author: zorbanj View Messages Posted By zorbanj
 Posted: Dec 5, 2024 22:06
 Subject: Re: E-bay buying
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zorbanj (1017)

Location:  USA, New Jersey
Member Since Contact Type Status
Dec 14, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: ZorbaNJ's Bricks
In General, Retrofire writes:
  In General, zorbanj writes:
  In General, Retrofire writes:

  
I'm sorry but that's not true. If a seller does not wish to accept returns
then they specify that in their listings. I don't accept returns but then
I verify that all my listings are genuine LEGO. There are cases where a buyer
has an issue and I will refund them as is proper in business but that does not
mean that ALL ebay sellers accept returns. Read the fine print on their listings
and buyer beware.

You're wrong. All ebay sellers have to accept returns, regardless of what
is in the listing. The only leeway you have in the settings, where you can select
the option to automatically accept returns or do it manually.

No actually you're wrong. Whether you like it or not. ebay sellers do not
have to refund buyers. If you wish to confront the buyer then you can ask ebay
to adjudicate the reason the buyer has for a return. I've been there before
and I'm sorry but you're way off base here.

I've only been selling on eBay since 1998, so what do I know?
You'll find out the hard way eventually.

Another longtime eBay seller just said the same thing as I did;

https://www.bricklink.com/message.asp?ID=1497189
 Author: Retrofire View Messages Posted By Retrofire
 Posted: Dec 5, 2024 22:22
 Subject: Re: E-bay buying
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Retrofire (427)

Location:  USA, Arizona
Member Since Contact Type Status
Mar 4, 2014 Member Does Not Allow Contact Buyer
Buying Privileges - OK
In General, zorbanj writes:
  In General, Retrofire writes:
  In General, zorbanj writes:
  In General, Retrofire writes:

  
I'm sorry but that's not true. If a seller does not wish to accept returns
then they specify that in their listings. I don't accept returns but then
I verify that all my listings are genuine LEGO. There are cases where a buyer
has an issue and I will refund them as is proper in business but that does not
mean that ALL ebay sellers accept returns. Read the fine print on their listings
and buyer beware.

You're wrong. All ebay sellers have to accept returns, regardless of what
is in the listing. The only leeway you have in the settings, where you can select
the option to automatically accept returns or do it manually.

No actually you're wrong. Whether you like it or not. ebay sellers do not
have to refund buyers. If you wish to confront the buyer then you can ask ebay
to adjudicate the reason the buyer has for a return. I've been there before
and I'm sorry but you're way off base here.

I've only been selling on eBay since 1998, so what do I know?
You'll find out the hard way eventually.

Another longtime eBay seller just said the same thing as I did;

https://www.bricklink.com/message.asp?ID=1497189

Yeah what do you know and you threaten me with "You'll find out eventually"?
You're wrong too. If I state that the lot is part LEGO and not then it's
buyer beware. I think you have this BL take on things but don't understand
the changes ebay has made and that's ok. There are no NSS or NPB so it's
understandable that you don't get it. Please maintain your focus on BL and
don't try to admonish ebay sellers because you want to push a narrative.
Stay in your lane.
 Author: Nubs_Select View Messages Posted By Nubs_Select
 Posted: Dec 5, 2024 22:27
 Subject: Re: E-bay buying
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Nubs_Select (4750)

Location:  Canada, Ontario
Member Since Contact Type Status
Mar 15, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Nub's Select
  If I state that the lot is part LEGO and not then it's
buyer beware.

ah, I believe that's where the miscommunication is happening. (might not
I'm not 100% certain)

when reading your prior messages it sounded like if a seller didn't offer
returns then no matter what returns cant be done however I believe (tho I might
be wrong) what you meant is that if an item is listed as "maybe Lego maybe
not Lego or a mix or such" and a buyer gets it and it is not lego then a
return can't be forced
 Author: Retrofire View Messages Posted By Retrofire
 Posted: Dec 5, 2024 22:34
 Subject: Re: E-bay buying
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Retrofire (427)

Location:  USA, Arizona
Member Since Contact Type Status
Mar 4, 2014 Member Does Not Allow Contact Buyer
Buying Privileges - OK
In General, Nubs_Select writes:
  
  If I state that the lot is part LEGO and not then it's
buyer beware.

ah, I believe that's where the miscommunication is happening. (might not
I'm not 100% certain)

when reading your prior messages it sounded like if a seller didn't offer
returns then no matter what returns cant be done however I believe (tho I might
be wrong) what you meant is that if an item is listed as "maybe Lego maybe
not Lego or a mix or such" and a buyer gets it and it is not lego then a
return can't be forced

That's correct other than what the NJ poster may think even though he's
been an ebay seller since "1998". As long as you fairly describe the
lot then ebay will side with the seller but in order to maintain the peace they
will refund the buyer. NJ has no idea what they are talking about. I've been
an ebay seller for over 2 decades for LEGO but yeah captain NJ knows better than
I do.
 Author: zorbanj View Messages Posted By zorbanj
 Posted: Dec 6, 2024 09:23
 Subject: Re: E-bay buying
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zorbanj (1017)

Location:  USA, New Jersey
Member Since Contact Type Status
Dec 14, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: ZorbaNJ's Bricks
In General, Nubs_Select writes:
  
  If I state that the lot is part LEGO and not then it's
buyer beware.

ah, I believe that's where the miscommunication is happening. (might not
I'm not 100% certain)

when reading your prior messages it sounded like if a seller didn't offer
returns then no matter what returns cant be done however I believe (tho I might
be wrong) what you meant is that if an item is listed as "maybe Lego maybe
not Lego or a mix or such" and a buyer gets it and it is not lego then a
return can't be forced

It still wouldn't matter. Once a buyer opens an Item Not As Described case
and ebay will force the refund. No ebay CS is going to entertain a discussion
about "maybe Lego maybe not Lego or a mix or such".
 Author: Nubs_Select View Messages Posted By Nubs_Select
 Posted: Dec 6, 2024 12:41
 Subject: Re: E-bay buying
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Nubs_Select (4750)

Location:  Canada, Ontario
Member Since Contact Type Status
Mar 15, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Nub's Select
In General, zorbanj writes:
  In General, Nubs_Select writes:
  
  If I state that the lot is part LEGO and not then it's
buyer beware.

ah, I believe that's where the miscommunication is happening. (might not
I'm not 100% certain)

when reading your prior messages it sounded like if a seller didn't offer
returns then no matter what returns cant be done however I believe (tho I might
be wrong) what you meant is that if an item is listed as "maybe Lego maybe
not Lego or a mix or such" and a buyer gets it and it is not lego then a
return can't be forced

It still wouldn't matter. Once a buyer opens an Item Not As Described case
and ebay will force the refund. No ebay CS is going to entertain a discussion
about "maybe Lego maybe not Lego or a mix or such".

I used poor wording for the example but if it’s described as “some Lego and some
not Lego” or such where it’s accurately described that some isn’t Lego, then
if the buyer gets it and some isn’t Lego then it can’t be not as described. But
as you showed, the wording is key and none of us know the wording of the listing
in question
 Author: yorbrick View Messages Posted By yorbrick
 Posted: Dec 6, 2024 13:16
 Subject: Re: E-bay buying
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yorbrick (1206)

Location:  United Kingdom, England
Member Since Contact Type Status
Apr 11, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Yorbricks
  I used poor wording for the example but if it’s described as “some Lego and some
not Lego” or such where it’s accurately described that some isn’t Lego, then
if the buyer gets it and some isn’t Lego then it can’t be not as described. But
as you showed, the wording is key and none of us know the wording of the listing
in question

A buyer would easily be able to fight their case. If the seller used LEGO in
the title and put LEGO in the brand name filter / search box, then they could
complain that they did not get LEGO. It doesn't really matter how the seller
worded it, if the buyer complains it is all fake LEGO then they will be allowed
to return it. Even if the buyer admitted that say 20% of it was LEGO, they'd
still be able to complain they were mislead by the LEGO branding the seller chose
to use and allowed to open a return.
 Author: Nubs_Select View Messages Posted By Nubs_Select
 Posted: Dec 6, 2024 13:24
 Subject: Re: E-bay buying
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Nubs_Select (4750)

Location:  Canada, Ontario
Member Since Contact Type Status
Mar 15, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Nub's Select
In General, yorbrick writes:
  
  I used poor wording for the example but if it’s described as “some Lego and some
not Lego” or such where it’s accurately described that some isn’t Lego, then
if the buyer gets it and some isn’t Lego then it can’t be not as described. But
as you showed, the wording is key and none of us know the wording of the listing
in question

A buyer would easily be able to fight their case. If the seller used LEGO in
the title and put LEGO in the brand name filter / search box, then they could
complain that they did not get LEGO. It doesn't really matter how the seller
worded it, if the buyer complains it is all fake LEGO then they will be allowed
to return it. Even if the buyer admitted that say 20% of it was LEGO, they'd
still be able to complain they were mislead by the LEGO branding the seller chose
to use and allowed to open a return.

Yes, it’s it’s all fake lego then yes, but for example if I buy a lot of say
100 minifigures and it’s listed as mostly lego with a few fakes and then 95 are
real and 5 are fake I highly doubt eBay would allow a return case for item not
as described. However if I purchased a lot of 100 figures and it was listed as
“some real some fake” and 95 were fake and 5 real then eBay would probably allow
a not as described return. The wording of it is key. I’d probably guess (emphasis
on guess) if like 25% is fake then eBay would probably side with the buyer
 Author: zorbanj View Messages Posted By zorbanj
 Posted: Dec 6, 2024 18:12
 Subject: Re: E-bay buying
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zorbanj (1017)

Location:  USA, New Jersey
Member Since Contact Type Status
Dec 14, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: ZorbaNJ's Bricks
In General, Nubs_Select writes:
  
Yes, it’s it’s all fake lego then yes, but for example if I buy a lot of say
100 minifigures and it’s listed as mostly lego with a few fakes and then 95 are
real and 5 are fake I highly doubt eBay would allow a return case for item not
as described. However if I purchased a lot of 100 figures and it was listed as
“some real some fake” and 95 were fake and 5 real then eBay would probably allow
a not as described return. The wording of it is key. I’d probably guess (emphasis
on guess) if like 25% is fake then eBay would probably side with the buyer

Here's what really happens on eBay:

(1) Buyer opens an Item Not As Described case and writes a good reason, a half-assed
reason or a nonsensical reason. Doesn't matter what the reason is.

(2) Seller has a certain amount of time to "work it out with the buyer."
Seller either convinces the buyer to close the case or accepts the refund.

(3) Assuming a refund, buyer returns the item(s) with a seller paid shipping
label that ebay forces the seller to provide.

(4) Buyer is refunded in full. Seller is refunded the ebay seller fees (other
than the 40 crnt transaction fee).

-OR-

(5) Buyer does not close the case and seller does not refund within the alloted
time. Ebay "steps in", refunds the buyer, buyer keeps the item, seller
is not refunded the ebay seller fees AND seller gets two transaction defects.
Too many transaction defects and you pay higher fee or worse.
 Author: Nubs_Select View Messages Posted By Nubs_Select
 Posted: Dec 6, 2024 18:17
 Subject: Re: E-bay buying
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Nubs_Select (4750)

Location:  Canada, Ontario
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In General, zorbanj writes:
  In General, Nubs_Select writes:
  
Yes, it’s it’s all fake lego then yes, but for example if I buy a lot of say
100 minifigures and it’s listed as mostly lego with a few fakes and then 95 are
real and 5 are fake I highly doubt eBay would allow a return case for item not
as described. However if I purchased a lot of 100 figures and it was listed as
“some real some fake” and 95 were fake and 5 real then eBay would probably allow
a not as described return. The wording of it is key. I’d probably guess (emphasis
on guess) if like 25% is fake then eBay would probably side with the buyer

Here's what really happens on eBay:

(1) Buyer opens an Item Not As Described case and writes a good reason, a half-assed
reason or a nonsensical reason. Doesn't matter what the reason is.

(2) Seller has a certain amount of time to "work it out with the buyer."
Seller either convinces the buyer to close the case or accepts the refund.

(3) Assuming a refund, buyer returns the item(s) with a seller paid shipping
label that ebay forces the seller to provide.

(4) Buyer is refunded in full. Seller is refunded the ebay seller fees (other
than the 40 crnt transaction fee).

-OR-

(5) Buyer does not close the case and seller does not refund within the alloted
time. Ebay "steps in", refunds the buyer, buyer keeps the item, seller
is not refunded the ebay seller fees AND seller gets two transaction defects.
Too many transaction defects and you pay higher fee or worse.

I dont believe anyone here is disagreeing with that.

the only "disagreement" is that it depends on how "properly"
an item is described as for example "not lego" for it to be descriptive
enough for the specific case of "not as described" to take effect in
Ebays eyes. as a reference point, a while back I sold a Wii game box on eBay.
I described it and included images that the game was not included and it was
only the box and accessories. The buyer then opened a not-as-described case,
I wrote in the thing to eBay that it was described as such and the case was closed
in my favour as I received no strikes and no refund was required.
 Author: Nubs_Select View Messages Posted By Nubs_Select
 Posted: Dec 6, 2024 18:18
 Subject: Re: E-bay buying
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Nubs_Select (4750)

Location:  Canada, Ontario
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In General, Nubs_Select writes:
  In General, zorbanj writes:
  In General, Nubs_Select writes:
  
Yes, it’s it’s all fake lego then yes, but for example if I buy a lot of say
100 minifigures and it’s listed as mostly lego with a few fakes and then 95 are
real and 5 are fake I highly doubt eBay would allow a return case for item not
as described. However if I purchased a lot of 100 figures and it was listed as
“some real some fake” and 95 were fake and 5 real then eBay would probably allow
a not as described return. The wording of it is key. I’d probably guess (emphasis
on guess) if like 25% is fake then eBay would probably side with the buyer

Here's what really happens on eBay:

(1) Buyer opens an Item Not As Described case and writes a good reason, a half-assed
reason or a nonsensical reason. Doesn't matter what the reason is.

(2) Seller has a certain amount of time to "work it out with the buyer."
Seller either convinces the buyer to close the case or accepts the refund.

(3) Assuming a refund, buyer returns the item(s) with a seller paid shipping
label that ebay forces the seller to provide.

(4) Buyer is refunded in full. Seller is refunded the ebay seller fees (other
than the 40 crnt transaction fee).

-OR-

(5) Buyer does not close the case and seller does not refund within the alloted
time. Ebay "steps in", refunds the buyer, buyer keeps the item, seller
is not refunded the ebay seller fees AND seller gets two transaction defects.
Too many transaction defects and you pay higher fee or worse.

I dont believe anyone here is disagreeing with that.

the only "disagreement" is that it depends on how "properly"
an item is described as for example "not lego" for it to be descriptive
enough for the specific case of "not as described" to take effect in
Ebays eyes. as a reference point, a while back I sold a Wii game box on eBay.
I described it and included images that the game was not included and it was
only the box and accessories. The buyer then opened a not-as-described case,
I wrote in the thing to eBay that it was described as such and the case was closed
in my favour as I received no strikes and no refund was required.

to clarify, the "not as described" they opened on the order, they specifically
stated it was because they didn't get the game,
 Author: zorbanj View Messages Posted By zorbanj
 Posted: Dec 6, 2024 20:17
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zorbanj (1017)

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In General, Nubs_Select writes:
  
I dont believe anyone here is disagreeing with that.

the only "disagreement" is that it depends on how "properly"
an item is described as for example "not lego" for it to be descriptive
enough for the specific case of "not as described" to take effect in
Ebays eyes. as a reference point, a while back I sold a Wii game box on eBay.
I described it and included images that the game was not included and it was
only the box and accessories. The buyer then opened a not-as-described case,
I wrote in the thing to eBay that it was described as such and the case was closed
in my favour as I received no strikes and no refund was required.

to clarify, the "not as described" they opened on the order, they specifically
stated it was because they didn't get the game

This is a completely different scenario. You also got lucky that your buyer was
honest, albeit dumb.
 Author: Nubs_Select View Messages Posted By Nubs_Select
 Posted: Dec 6, 2024 20:31
 Subject: Re: E-bay buying
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Nubs_Select (4750)

Location:  Canada, Ontario
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In General, zorbanj writes:
  In General, Nubs_Select writes:
  
I dont believe anyone here is disagreeing with that.

the only "disagreement" is that it depends on how "properly"
an item is described as for example "not lego" for it to be descriptive
enough for the specific case of "not as described" to take effect in
Ebays eyes. as a reference point, a while back I sold a Wii game box on eBay.
I described it and included images that the game was not included and it was
only the box and accessories. The buyer then opened a not-as-described case,
I wrote in the thing to eBay that it was described as such and the case was closed
in my favour as I received no strikes and no refund was required.

to clarify, the "not as described" they opened on the order, they specifically
stated it was because they didn't get the game

This is a completely different scenario. You also got lucky that your buyer was
honest, albeit dumb.

the key takeaway from it is if the title and description (and possibly images)
state something, then just because the buyer feels it's different than they
wanted, eBay will still rule in your favour if it's well enough described
and shown. I dont see how it's a "completely different scenario"
if someone sells a lot of figures and specifically states some are real or fake.
so long as it's described in detail, the seller isn't 100% certain to
be forced to accept a return for the specific reason of not as described.

However, separate consumer protection laws and the selling of knockoff goods
would probably override it so if the buyer stated one of those reasons then eBay
would most likely do a return for those reasons
 Author: popsicle View Messages Posted By popsicle
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popsicle (6773)

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 Author: zorbanj View Messages Posted By zorbanj
 Posted: Dec 6, 2024 13:28
 Subject: Re: E-bay buying
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zorbanj (1017)

Location:  USA, New Jersey
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Yes, and it's even easier than that. The buyer would only have to say that
the listing made it seem as though there would be more LEGO than they actually
received.

Ebay's default setting is to side with the buyer. Add any sort of ambiguity
such as a listing with "some LEGO" and the buyer is done for.


In General, yorbrick writes:
  
A buyer would easily be able to fight their case. If the seller used LEGO in
the title and put LEGO in the brand name filter / search box, then they could
complain that they did not get LEGO. It doesn't really matter how the seller
worded it, if the buyer complains it is all fake LEGO then they will be allowed
to return it. Even if the buyer admitted that say 20% of it was LEGO, they'd
still be able to complain they were mislead by the LEGO branding the seller chose
to use and allowed to open a return.
 Author: SylvainLS View Messages Posted By SylvainLS
 Posted: Dec 6, 2024 13:30
 Subject: Re: E-bay buying
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SylvainLS (52)

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In General, yorbrick writes:
  […]
A buyer would easily be able to fight their case. If the seller used LEGO in
the title and put LEGO in the brand name filter / search box, then they could
complain that they did not get LEGO. It doesn't really matter how the seller
worded it, if the buyer complains it is all fake LEGO then they will be allowed
to return it. Even if the buyer admitted that say 20% of it was LEGO, they'd
still be able to complain they were mislead by the LEGO branding the seller chose
to use and allowed to open a return.

So, LEGO is not like “avec.”  Lots of dishes that say “avec” and you’re left
wondering if it’s not under the plate
 Author: popsicle View Messages Posted By popsicle
 Posted: Dec 5, 2024 23:04
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popsicle (6773)

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In General, Retrofire writes:
  In General, zorbanj writes:
  In General, Retrofire writes:
  In General, zorbanj writes:
  In General, Retrofire writes:

  
I'm sorry but that's not true. If a seller does not wish to accept returns
then they specify that in their listings. I don't accept returns but then
I verify that all my listings are genuine LEGO. There are cases where a buyer
has an issue and I will refund them as is proper in business but that does not
mean that ALL ebay sellers accept returns. Read the fine print on their listings
and buyer beware.

You're wrong. All ebay sellers have to accept returns, regardless of what
is in the listing. The only leeway you have in the settings, where you can select
the option to automatically accept returns or do it manually.

No actually you're wrong. Whether you like it or not. ebay sellers do not
have to refund buyers. If you wish to confront the buyer then you can ask ebay
to adjudicate the reason the buyer has for a return. I've been there before
and I'm sorry but you're way off base here.

I've only been selling on eBay since 1998, so what do I know?
You'll find out the hard way eventually.

Another longtime eBay seller just said the same thing as I did;

https://www.bricklink.com/message.asp?ID=1497189

Yeah what do you know and you threaten me with "You'll find out eventually"?
You're wrong too. If I state that the lot is part LEGO and not then it's
buyer beware. I think you have this BL take on things but don't understand
the changes ebay has made and that's ok. There are no NSS or NPB so it's
understandable that you don't get it. Please maintain your focus on BL and
don't try to admonish ebay sellers because you want to push a narrative.
Stay in your lane.

Don't perceive a threat in his words. But the thread is interesting.

Been selling on the site for some time as well. I’ve always selected “Do not
accept returns” when listing mostly trading cards, with some selling north of
$2,000. If fact, it’s a fairly common practice when selling/buying not just trading
cards, but some other collectables too. In thinking back, our entire time selling
on eBay we’ve not had a single incident of a buyer nor eBay processing a coerced
return on us. Maybe just lucky. Don’t know, haven’t given it much thought till
now

I'll admit to not knowing exactly the latest selling practices being enforced.
We do however, still buy from like-minded vendors, that is from “Seller does
not accept returns” listings. So, color me still confused

Purchase made today.
 
 Author: zorbanj View Messages Posted By zorbanj
 Posted: Dec 6, 2024 09:14
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zorbanj (1017)

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Don't perceive a threat in his words. But the thread is interesting.

Been selling on the site for some time as well. I’ve always selected “Do not
accept returns” when listing mostly trading cards, with some selling north of
$2,000. If fact, it’s a fairly common practice when selling/buying not just trading
cards, but some other collectables too. In thinking back, our entire time selling
on eBay we’ve not had a single incident of a buyer nor eBay processing a coerced
return on us. Maybe just lucky. Don’t know, haven’t given it much thought till
now

I'll admit to not knowing exactly the latest selling practices being enforced.
We do however, still buy from like-minded vendors, that is from “Seller does
not accept returns” listings. So, color me still confused


Peregrinator has it correct:

https://www.bricklink.com/message.asp?ID=1497245
 Author: popsicle View Messages Posted By popsicle
 Posted: Dec 6, 2024 13:40
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popsicle (6773)

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In General, zorbanj writes:
  
  
Don't perceive a threat in his words. But the thread is interesting.

Been selling on the site for some time as well. I’ve always selected “Do not
accept returns” when listing mostly trading cards, with some selling north of
$2,000. If fact, it’s a fairly common practice when selling/buying not just trading
cards, but some other collectables too. In thinking back, our entire time selling
on eBay we’ve not had a single incident of a buyer nor eBay processing a coerced
return on us. Maybe just lucky. Don’t know, haven’t given it much thought till
now

I'll admit to not knowing exactly the latest selling practices being enforced.
We do however, still buy from like-minded vendors, that is from “Seller does
not accept returns” listings. So, color me still confused


Peregrinator has it correct:

https://www.bricklink.com/message.asp?ID=1497245

Thanks, to you both then.
 Author: yorbrick View Messages Posted By yorbrick
 Posted: Dec 6, 2024 02:17
 Subject: Re: E-bay buying
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yorbrick (1206)

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  Yeah what do you know and you threaten me with "You'll find out eventually"?
You're wrong too. If I state that the lot is part LEGO and not then it's
buyer beware. I think you have this BL take on things but don't understand
the changes ebay has made and that's ok. There are no NSS or NPB so it's
understandable that you don't get it. Please maintain your focus on BL and
don't try to admonish ebay sellers because you want to push a narrative.
Stay in your lane.

It will depend on how they were described. If the seller used the brand name
lego in the boxes where they can enter search filters and wrote that these were
lego minifigs then a return is likely to be possible. I think the no returns
box really means no change of mind returns. But the item still has to meet the
description the seller used, so if an electronic item doesn't work when
it was not sold as parts only, or an item is fake, or the wrong brand name was
used, etc then the seller would have to accept a return if ebay steps in after
a complaint.
 Author: peregrinator View Messages Posted By peregrinator
 Posted: Dec 6, 2024 06:11
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peregrinator (1089)

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In General, yorbrick writes:
  It will depend on how they were described. If the seller used the brand name
lego in the boxes where they can enter search filters and wrote that these were
lego minifigs then a return is likely to be possible. I think the no returns
box really means no change of mind returns. But the item still has to meet the
description the seller used, so if an electronic item doesn't work when
it was not sold as parts only, or an item is fake, or the wrong brand name was
used, etc then the seller would have to accept a return if ebay steps in after
a complaint.

Yes, "accepts returns" just means you accept returns when the buyer changes
his or her mind. It doesn't mean you don't accept returns where the money
back guarantee applies (which is most transactions!).

"Sellers are required to deliver the item as it was described in the listing.
If the buyer receives the wrong item, or the item arrives broken, damaged, or
faulty (and was not clearly described as such), they are entitled to return it
for a refund, even if the seller doesn't offer returns."
 Author: zorbanj View Messages Posted By zorbanj
 Posted: Dec 6, 2024 09:12
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zorbanj (1017)

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In General, Retrofire writes:
  
Yeah what do you know and you threaten me with "You'll find out eventually"?

I'm not threatening you. You will find out when eBay drops the hammer on
you, which will eventually happen if you sell there long enough.


  You're wrong too. If I state that the lot is part LEGO and not then it's
buyer beware. I think you have this BL take on things but don't understand
the changes ebay has made and that's ok. There are no NSS or NPB so it's
understandable that you don't get it.
Please maintain your focus on BL and
don't try to admonish ebay sellers because you want to push a narrative.
Stay in your lane.


Many sellers on BL also sell on eBay. I responded to your original nonsensical
post because you're posting misleading information about eBay.

I'm putting you on my forum ignore list now so I won't see any more of
your worthless posts.
 Author: JerseyGirl689 View Messages Posted By JerseyGirl689
 Posted: Dec 6, 2024 12:17
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JerseyGirl689 (1426)

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In General, Retrofire writes:
  In General, zorbanj writes:
  In General, Retrofire writes:

  
I'm sorry but that's not true. If a seller does not wish to accept returns
then they specify that in their listings. I don't accept returns but then
I verify that all my listings are genuine LEGO. There are cases where a buyer
has an issue and I will refund them as is proper in business but that does not
mean that ALL ebay sellers accept returns. Read the fine print on their listings
and buyer beware.

You're wrong. All ebay sellers have to accept returns, regardless of what
is in the listing. The only leeway you have in the settings, where you can select
the option to automatically accept returns or do it manually.

No actually you're wrong. Whether you like it or not. ebay sellers do not
have to refund buyers. If you wish to confront the buyer then you can ask ebay
to adjudicate the reason the buyer has for a return. I've been there before
and I'm sorry but you're way off base here.

Sorry, regardless of whatever disclaimers or fine print a seller might add to
a listing, they do accept returns. Ebay buyer protection guarantees if a buyer
isn't satisfied they get a refund.
 Author: stranqe View Messages Posted By stranqe
 Posted: Dec 5, 2024 21:27
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stranqe (437)

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FYI, don't be misinformed. As a 2-decade ebay seller myself, I know from
experience. even if you explicitly state it in your listings and choose the
option on ebay itself, a buyer CAN ALWAYS force you to take a return just be
stating item is not as described or materially different than the listing. There
may be some hoops but ebay will always allow a buyer for the return and you will
be forced to take it.



In General, Retrofire writes:
  In General, JerseyGirl689 writes:
  In General, Shadowsmove writes:
  Hi, I'm here to get some opinions. I just received a lot of mini-figures
I won on E-Bay. It contained 28 minis, mixed theme mostly but it had 9 Star Wars
minis, one injured Darth Vader and 8 Storm/clone troopers. After checking things
over I find that only two parts of the 8 troopers have the Lego Brand on them,
the Vader is all Lego. I doubt anyone knows of a way, but can I prove that they
are knock offs to the seller, he's insisting they were legit and owned them
from when he was a kid, showed me pics of instructions to prove it. None of the
parts, heads, helmets, legs or torsos have a Lego logo on them. Could I be wrong,
were there that many Troopers with no Lego logo? I know I can try to go through
E-Bay for a refund or a partial but if the seller disputes things I don't
know what other option except doing a full refund through Paypal maybe. He does
not accept returns on anything, and yes it was stated in the auction so I might
just be stuck. Thank you for reading and any opinions you care to share.

Sean Griffin

Doesn't matter what they say in their listing, if they sell on ebay they
accept returns, period.

If you start a return through ebay they'll usually provide you with a return
label too. Simply use the not as described and explain they're knock-offs.
You will win as long as you return the order. See below for more info:

https://www.ebay.com/help/policies/ebay-money-back-guarantee-policy/ebay-money-back-guarantee-policy?id=4210#:~:text=%EE%80%80eBay%EE%80%81%20Money%20Back%20Guarantee%20applies%20when:&msockid=18896f4a701c6af72b037d1571706b14

I'm sorry but that's not true. If a seller does not wish to accept returns
then they specify that in their listings. I don't accept returns but then
I verify that all my listings are genuine LEGO. There are cases where a buyer
has an issue and I will refund them as is proper in business but that does not
mean that ALL ebay sellers accept returns. Read the fine print on their listings
and buyer beware.
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 Author: ScubaSteve View Messages Posted By ScubaSteve
 Posted: Dec 5, 2024 21:59
 Subject: Re: E-bay buying
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Store: Scuba Steve
In General, Shadowsmove writes:
  Hi, I'm here to get some opinions. I just received a lot of mini-figures
I won on E-Bay. It contained 28 minis, mixed theme mostly but it had 9 Star Wars
minis, one injured Darth Vader and 8 Storm/clone troopers. After checking things
over I find that only two parts of the 8 troopers have the Lego Brand on them,
the Vader is all Lego. I doubt anyone knows of a way, but can I prove that they
are knock offs to the seller, he's insisting they were legit and owned them
from when he was a kid, showed me pics of instructions to prove it. None of the
parts, heads, helmets, legs or torsos have a Lego logo on them. Could I be wrong,
were there that many Troopers with no Lego logo? I know I can try to go through
E-Bay for a refund or a partial but if the seller disputes things I don't
know what other option except doing a full refund through Paypal maybe. He does
not accept returns on anything, and yes it was stated in the auction so I might
just be stuck. Thank you for reading and any opinions you care to share.

Sean Griffin

How badly injured was poor Darth?. I told him not to go ice skating it was a
difficult sport.