I need your help to determine what to do here, I have already experience with
filing Non paying buyer and everything went good, but unfortunately now I have
another one. The problem is all the conditions are met to file it, but when I
try I only have and option to request order cancelation, does someone has experience
with this?
There is a chance the buyer marked it as paid. If so open the order, click Edit
Order at the bottom, then set the Payment Status back to Not Yet Paid. Then you
should be able to start NPB if 5 days passed since you sent the invoice.
There is a chance the buyer marked it as paid. If so open the order, click Edit
Order at the bottom, then set the Payment Status back to Not Yet Paid. Then you
should be able to start NPB if 5 days passed since you sent the invoice.
Thank you so much! This was exactly the problem! I checked paypal one more time
just for my reassurance and was never paid. Thank you one more time, now it worked
perfectly!
You're going to keep getting these unless you set up Instant checkout.
In Help, ConstructiBrick writes:
In Help, rankster writes:
There is a chance the buyer marked it as paid. If so open the order, click Edit
Order at the bottom, then set the Payment Status back to Not Yet Paid. Then you
should be able to start NPB if 5 days passed since you sent the invoice.
Thank you so much! This was exactly the problem! I checked paypal one more time
just for my reassurance and was never paid. Thank you one more time, now it worked
perfectly!
There is a chance the buyer marked it as paid. If so open the order, click Edit
Order at the bottom, then set the Payment Status back to Not Yet Paid. Then you
should be able to start NPB if 5 days passed since you sent the invoice.
+1, I had the same problem recently and it had me confused until I found the
same thing
There is a chance the buyer marked it as paid. If so open the order, click Edit
Order at the bottom, then set the Payment Status back to Not Yet Paid. Then you
should be able to start NPB if 5 days passed since you sent the invoice.
+1, I had the same problem recently and it had me confused until I found the
same thing
Just like sellers shouldn't be allowed to set received or complete status,
maybe buyers should not be able to set paid status. They have no way of knowing
payment was received by the seller, even if they think they have paid.
There is a chance the buyer marked it as paid. If so open the order, click Edit
Order at the bottom, then set the Payment Status back to Not Yet Paid. Then you
should be able to start NPB if 5 days passed since you sent the invoice.
+1, I had the same problem recently and it had me confused until I found the
same thing
Just like sellers shouldn't be allowed to set received or complete status,
maybe buyers should not be able to set paid status. They have no way of knowing
payment was received by the seller, even if they think they have paid.
Sometimes it's necessary, I do use it from time to time as a buyer.
Like paying indirect when on site payment is set up (no tax involved), and the
shop seller won't change the way he's set up his modes.
BrickLink allows it, it show a warning message "This should be paid on site,
are you sure", and the I confirm.
There is a chance the buyer marked it as paid. If so open the order, click Edit
Order at the bottom, then set the Payment Status back to Not Yet Paid. Then you
should be able to start NPB if 5 days passed since you sent the invoice.
+1, I had the same problem recently and it had me confused until I found the
same thing
Just like sellers shouldn't be allowed to set received or complete status,
maybe buyers should not be able to set paid status. They have no way of knowing
payment was received by the seller, even if they think they have paid.
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