Discussion Forum: Thread 364294

 Author: shonboi View Messages Posted By shonboi
 Posted: Nov 17, 2024 14:51
 Subject: Buyer complaints on the rise?
 Viewed: 193 times
 Topic: Selling
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shonboi (12537)

Location:  USA, Idaho
Member Since Contact Type Status
Apr 19, 2004 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Sable Wyvern
Has anyone else noticed a sudden increase in buyers complaining the last few
months? I've been selling sealed CMF for years with 99% accuracy, suddenly
that has dropped to 84% for the last few months. I have had complaints about
the wrong set shipped, damaged items, etc. They have been far more frequent recently.
My practices have not changed, but complaints are on the rise. Has anyone else
noticed this?
 Author: M1k3s8r1cks View Messages Posted By M1k3s8r1cks
 Posted: Nov 20, 2024 20:57
 Subject: Re: Buyer complaints on the rise?
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 Topic: Selling
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M1k3s8r1cks (437)

Location:  USA, New Hampshire
Member Since Contact Type Status
Sep 8, 2023 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Mike’s Bricks
In Selling, shonboi writes:
  Has anyone else noticed a sudden increase in buyers complaining the last few
months? I've been selling sealed CMF for years with 99% accuracy, suddenly
that has dropped to 84% for the last few months. I have had complaints about
the wrong set shipped, damaged items, etc. They have been far more frequent recently.
My practices have not changed, but complaints are on the rise. Has anyone else
noticed this?

I would agree with this trend but mine seem to be complaints about (for lack
of better terms) stupidity. I have also noticed that buyers seem angry and demand
things versus saying “hey this is a problem, how can we fix it.” Almost like
we are not all human and that mistakes can and will happen.