Discussion Forum: Thread 361488

 Author: lesa17 View Messages Posted By lesa17
 Posted: Aug 29, 2024 00:01
 Subject: Your order does not meet shipping methods
 Viewed: 121 times
 Topic: Shipping
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lesa17 (105)

Location:  USA, Texas
Member Since Contact Type Status
Mar 11, 2024 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Brickin Texas Mama
I need help! A customer is adding items to cart and is receiving a message “your
order does not meet shipping methods order restriction.” I have looked and I
don’t have any shipping restrictions. Please help me figure this out
 Author: Nubs_Select View Messages Posted By Nubs_Select
 Posted: Aug 29, 2024 00:03
 Subject: Re: Your order does not meet shipping methods
 Viewed: 61 times
 Topic: Shipping
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Nubs_Select (4750)

Location:  Canada, Ontario
Member Since Contact Type Status
Mar 15, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Nub's Select
In Shipping, lesa17 writes:
  I need help! A customer is adding items to cart and is receiving a message “your
order does not meet shipping methods order restriction.” I have looked and I
don’t have any shipping restrictions. Please help me figure this out

On this page
https://www.bricklink.com/v2/mystore/management.page
Enable the backup for instant checkout. Most likely you have some form of weight
bands for your shipping options and they are trying to buy an item that has no
weight
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Aug 29, 2024 08:30
 Subject: Re: Your order does not meet shipping methods
 Viewed: 52 times
 Topic: Shipping
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1001bricks (55554)

Location:  France, Provence-Alpes-Côte d'Azur
Member Since Contact Type Status
Sep 6, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 1001bricks
In Shipping, Nubs_Select writes:
  In Shipping, lesa17 writes:
  I need help! A customer is adding items to cart and is receiving a message “your
order does not meet shipping methods order restriction.” I have looked and I
don’t have any shipping restrictions. Please help me figure this out

On this page
https://www.bricklink.com/v2/mystore/management.page
Enable the backup for instant checkout. Most likely you have some form of weight
bands for your shipping options and they are trying to buy an item that has no
weight

or the same for dimensions if you've a limit on dimensions.

But the solution is what Nubs wrote above, to always have a backup manual invoice
shipping method for this cases.
 Author: cosmicray View Messages Posted By cosmicray
 Posted: Aug 29, 2024 08:20
 Subject: Re: Your order does not meet shipping methods
 Viewed: 44 times
 Topic: Shipping
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cosmicray (3573)

Location:  USA, Florida
Member Since Contact Type Status
Oct 1, 2000 Contact Member Seller
Buying Privileges - OKSelling Privileges - Revoked
Store Closed Store: Cosmic Toys
In Shipping, lesa17 writes:
  I need help! A customer is adding items to cart and is receiving a message “your
order does not meet shipping methods order restriction.” I have looked and I
don’t have any shipping restrictions. Please help me figure this out

Ask the customer to send you a picture of their shopping cart, so that you can
see (in detail) what is causing the problem.

NR