Discussion Forum: Thread 359907

 Author: 0777openingbat View Messages Posted By 0777openingbat
 Posted: Jul 11, 2024 16:10
 Subject: payment
 Viewed: 81 times
 Topic: Help
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0777openingbat (963)

Location:  United Kingdom, England
Member Since Contact Type Status
Nov 15, 2020 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: hoovergroover
hi, can someone help, i recently had two occasions where i had to invoice manually
for two seperate orders, this is normally automatic and no problem, it shows
buyer has paid on order page. on these two occasions it showed payment pending,when
i questioned the buyer as to why they had not payed they said they were waiting
for an invoice. i manually invoiced them but it never put shipping cost on. is
there any way of contacting bricklink for clarification.this has never occured
before and i'm unsure how to deal with it. j
 Author: Nubs_Select View Messages Posted By Nubs_Select
 Posted: Jul 11, 2024 16:13
 Subject: Re: payment
 Viewed: 36 times
 Topic: Help
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Nubs_Select (4756)

Location:  Canada, Ontario
Member Since Contact Type Status
Mar 15, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Nub's Select
In Help, 0777openingbat writes:
  hi, can someone help, i recently had two occasions where i had to invoice manually
for two seperate orders, this is normally automatic and no problem, it shows
buyer has paid on order page. on these two occasions it showed payment pending,when
i questioned the buyer as to why they had not payed they said they were waiting
for an invoice. i manually invoiced them but it never put shipping cost on. is
there any way of contacting bricklink for clarification.this has never occured
before and i'm unsure how to deal with it. j

when you invoice a user manually you have to manually fill out the shipping field