Discussion Forum: Thread 359543

 Author: berna38th View Messages Posted By berna38th
 Posted: Jul 1, 2024 03:20
 Subject: broken piece in 910033 brand new set
 Viewed: 159 times
 Topic: Problem
 Report:
Cancel Message
Cancel		Reply to Message
Reply
BrickLink
ID Card

berna38th (53)

Location:  France, Auvergne-Rhône-Alpes
Member Since Contact Type Status
Oct 31, 2023 Contact Member Buyer
Buying Privileges - OK
Hi
Yesterday I received the 910033 set.
Unfortunately, i have one broken piece in bag number five !!
it is the green window (6382733).
How should request for support?
please help
best regards
lucien
 
 Author: rankster View Messages Posted By rankster
 Posted: Jul 1, 2024 03:52
 Subject: Re: broken piece in 910033 brand new set
 Viewed: 75 times
 Topic: Problem
 Report:
Cancel Message
Cancel		Reply to Message
Reply
BrickLink
ID Card

rankster (2588)

Location:  Austria, Wien
Member Since Contact Type Status
Aug 23, 2019 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Rankster Bricks
Contact customer service at https://www.lego.com/fr-fr/service/replacement-parts
 Author: berna38th View Messages Posted By berna38th
 Posted: Jul 1, 2024 04:12
 Subject: Re: broken piece in 910033 brand new set
 Viewed: 74 times
 Topic: Problem
 Report:
Cancel Message
Cancel		Reply to Message
Reply
BrickLink
ID Card

berna38th (53)

Location:  France, Auvergne-Rhône-Alpes
Member Since Contact Type Status
Oct 31, 2023 Contact Member Buyer
Buying Privileges - OK
thank you very much
so, I will build it completely before request. May be another broken pieces or
others issues..
ps : it's the first time i had broken piece...


In Problem, rankster writes:
  Contact customer service at https://www.lego.com/fr-fr/service/replacement-parts