Discussion Forum: Thread 359103

 Author: jawndotnet View Messages Posted By jawndotnet
 Posted: Jun 18, 2024 10:15
 Subject: Error when ordering quote
 Viewed: 81 times
 Topic: Technical Issues
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jawndotnet (30)

Location:  Belgium
Member Since Contact Type Status
Mar 16, 2022 Contact Member Buyer
Buying Privileges - OK
Hi,

Any tips on how to unblock? Already logged as BrickLink customer support case
07342735. Sharing here in case others are affected or know an answer before I
get a reply.

Steps to reproduce:
1. Go to My BL - Quotes
2. Open existing quote
3. Click place order at bottom of the page

Expected result: can order.

Actual result:
The page cannot be displayed because an internal server error has occurred.

Tried without fixing the problem:
Chrome on Windows, Edge on Windows, clearing cookies. Chrome on Android.
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Jun 18, 2024 10:28
 Subject: Re: Error when ordering quote
 Viewed: 37 times
 Topic: Technical Issues
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1001bricks (55565)

Location:  France, Provence-Alpes-Côte d'Azur
Member Since Contact Type Status
Sep 6, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 1001bricks
In Help, jawndotnet writes:
  Hi,

Any tips on how to unblock? Already logged as BrickLink customer support case
07342735. Sharing here in case others are affected or know an answer before I
get a reply.

Steps to reproduce:
1. Go to My BL - Quotes
2. Open existing quote
3. Click place order at bottom of the page

Expected result: can order.

Actual result:
The page cannot be displayed because an internal server error has occurred.



A reference change on an "old" quote like with part 3062?

I don't know.

Anyway and frankly, I wouldn't count on Help while you "simply" could
avoid shops making quotes and find ones which directly displays the full price
(Instant Check out), this symbol in the shops:
 
 Author: Nubs_Select View Messages Posted By Nubs_Select
 Posted: Jun 18, 2024 11:48
 Subject: Re: Error when ordering quote
 Viewed: 32 times
 Topic: Technical Issues
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Nubs_Select (4755)

Location:  Canada, Ontario
Member Since Contact Type Status
Mar 15, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Nub's Select
In Help, jawndotnet writes:
  Hi,

Any tips on how to unblock? Already logged as BrickLink customer support case
07342735. Sharing here in case others are affected or know an answer before I
get a reply.

Steps to reproduce:
1. Go to My BL - Quotes
2. Open existing quote
3. Click place order at bottom of the page

Expected result: can order.

Actual result:
The page cannot be displayed because an internal server error has occurred.

Tried without fixing the problem:
Chrome on Windows, Edge on Windows, clearing cookies. Chrome on Android.

That’s the error bricklink likes to throw up when an input is incorrect (for
example if you try to do a catalog change request in the part section but enter
a minifigure number). So perhaps maybe the seller changed something after they
sent the quote which means it needs to be resent or something.