Discussion Forum: Thread 358872

 Author: cobray View Messages Posted By cobray
 Posted: Jun 11, 2024 06:22
 Subject: Processing my first order
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cobray (103)

Location:  USA, Michigan
Member Since Contact Type Status
Mar 10, 2024 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Bob's Your Uncle Bricks
When you receive an order, what is your process in filling it?

This is my first one, so I'm finding it a bit confusing. For instance, it
took a bit of clicking around to find out what the customer actually bought.
Also, at that point the software didn't show me my remarks, so I didn't
know where to look for the parts. Fortunately, it was all minifigs that were
easy for me to find.

Now that I've picked the order I've changed the status to "packed."
This afternoon, I'll change it to "shipped," then I'm guessing
once he receives it, there will be a final step.

Any pointers on how to pick and finish out an order where the Bricklink software
is concerned would be greatly appreciated.

Thanks! Very excited to be filling my first order!

Robert Morse
Bob's Your Uncle Bricks
 Author: yorbrick View Messages Posted By yorbrick
 Posted: Jun 11, 2024 06:34
 Subject: Re: Processing my first order
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yorbrick (1207)

Location:  United Kingdom, England
Member Since Contact Type Status
Apr 11, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Yorbricks
In Help, cobray writes:
  When you receive an order, what is your process in filling it?

This is my first one, so I'm finding it a bit confusing. For instance, it
took a bit of clicking around to find out what the customer actually bought.
Also, at that point the software didn't show me my remarks, so I didn't
know where to look for the parts. Fortunately, it was all minifigs that were
easy for me to find.

Now that I've picked the order I've changed the status to "packed."
This afternoon, I'll change it to "shipped," then I'm guessing
once he receives it, there will be a final step.

Any pointers on how to pick and finish out an order where the Bricklink software
is concerned would be greatly appreciated.

Thanks! Very excited to be filling my first order!

Robert Morse
Bob's Your Uncle Bricks

Go to "My Store" in the top menu, and select orders. You can then click
on the order number and it will show you the items in the order, with remarks.
 Author: cobray View Messages Posted By cobray
 Posted: Jun 11, 2024 08:11
 Subject: Re: Processing my first order
 Viewed: 47 times
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cobray (103)

Location:  USA, Michigan
Member Since Contact Type Status
Mar 10, 2024 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Bob's Your Uncle Bricks
In Help, yorbrick writes:
  In Help, cobray writes:
  When you receive an order, what is your process in filling it?

This is my first one, so I'm finding it a bit confusing. For instance, it
took a bit of clicking around to find out what the customer actually bought.
Also, at that point the software didn't show me my remarks, so I didn't
know where to look for the parts. Fortunately, it was all minifigs that were
easy for me to find.

Now that I've picked the order I've changed the status to "packed."
This afternoon, I'll change it to "shipped," then I'm guessing
once he receives it, there will be a final step.

Any pointers on how to pick and finish out an order where the Bricklink software
is concerned would be greatly appreciated.

Thanks! Very excited to be filling my first order!

Robert Morse
Bob's Your Uncle Bricks

Go to "My Store" in the top menu, and select orders. You can then click
on the order number and it will show you the items in the order, with remarks.

Got it! Thanks everyone for your responses. It was a big help!
 Author: peregrinator View Messages Posted By peregrinator
 Posted: Jun 11, 2024 06:38
 Subject: Re: Processing my first order
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peregrinator (1101)

Location:  USA, New Jersey
Member Since Contact Type Status
Jan 21, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Faber Family Bricks
In Help, cobray writes:
  When you receive an order, what is your process in filling it?

This is my first one, so I'm finding it a bit confusing. For instance, it
took a bit of clicking around to find out what the customer actually bought.
Also, at that point the software didn't show me my remarks, so I didn't
know where to look for the parts. Fortunately, it was all minifigs that were
easy for me to find.

If you go here

https://www.bricklink.com/orderSettings.asp

then you should be able to change your order detail settings to show your remarks.
 
 Author: cobray View Messages Posted By cobray
 Posted: Jun 11, 2024 08:12
 Subject: Re: Processing my first order
 Viewed: 52 times
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cobray (103)

Location:  USA, Michigan
Member Since Contact Type Status
Mar 10, 2024 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Bob's Your Uncle Bricks
In Help, peregrinator writes:
  In Help, cobray writes:
  When you receive an order, what is your process in filling it?

This is my first one, so I'm finding it a bit confusing. For instance, it
took a bit of clicking around to find out what the customer actually bought.
Also, at that point the software didn't show me my remarks, so I didn't
know where to look for the parts. Fortunately, it was all minifigs that were
easy for me to find.

If you go here

https://www.bricklink.com/orderSettings.asp

then you should be able to change your order detail settings to show your remarks.

Thank you!
 Author: cobray View Messages Posted By cobray
 Posted: Jun 11, 2024 08:25
 Subject: Re: Processing my first order
 Viewed: 62 times
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cobray (103)

Location:  USA, Michigan
Member Since Contact Type Status
Mar 10, 2024 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Bob's Your Uncle Bricks
In Help, cobray writes:
  When you receive an order, what is your process in filling it?

This is my first one, so I'm finding it a bit confusing. For instance, it
took a bit of clicking around to find out what the customer actually bought.
Also, at that point the software didn't show me my remarks, so I didn't
know where to look for the parts. Fortunately, it was all minifigs that were
easy for me to find.

Now that I've picked the order I've changed the status to "packed."
This afternoon, I'll change it to "shipped," then I'm guessing
once he receives it, there will be a final step.

Any pointers on how to pick and finish out an order where the Bricklink software
is concerned would be greatly appreciated.

Thanks! Very excited to be filling my first order!

Robert Morse
Bob's Your Uncle Bricks

Also, noticed that although I have my shipping at $4.99 flat rate, the buyer
paid $3.00.
I'm guessing that I have to go in there somewhere and actually set it to
the $4.99, but can't figure out where.
 Author: zorbanj View Messages Posted By zorbanj
 Posted: Jun 11, 2024 09:26
 Subject: Re: Processing my first order
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zorbanj (1028)

Location:  USA, New Jersey
Member Since Contact Type Status
Dec 14, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: ZorbaNJ's Bricks
In Help, cobray writes:
  
Also, noticed that although I have my shipping at $4.99 flat rate, the buyer
paid $3.00.
I'm guessing that I have to go in there somewhere and actually set it to
the $4.99, but can't figure out where.

You aren't ready to sell.

Close your store until you've read the Bricklink seller *and* buyer help
pages and watched some youtube instructional videos. Lots of resources out there.
Then, get your store set up properly.

If you get stuck somewhere you can always come here for help.

You already got burned for $2 of shipping on your 1st order.
 Author: jennnifer View Messages Posted By jennnifer
 Posted: Jun 11, 2024 08:51
 Subject: Re: Processing my first order
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jennnifer (3699)

Location:  USA, Illinois
Member Since Contact Type Status
Sep 8, 2009 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Old Grey Bricks
In Help, cobray writes:
  When you receive an order, what is your process in filling it?

This is my first one, so I'm finding it a bit confusing. For instance, it
took a bit of clicking around to find out what the customer actually bought.
Also, at that point the software didn't show me my remarks, so I didn't
know where to look for the parts. Fortunately, it was all minifigs that were
easy for me to find.

Now that I've picked the order I've changed the status to "packed."
This afternoon, I'll change it to "shipped," then I'm guessing
once he receives it, there will be a final step.

Any pointers on how to pick and finish out an order where the Bricklink software
is concerned would be greatly appreciated.

Thanks! Very excited to be filling my first order!

Robert Morse
Bob's Your Uncle Bricks

Honestly, if I were you I would go over every inch of the seller side of BrickLink
before I started selling. Click every button, read the relevant Help pages, follow
some Forum threads of new sellers asking for advice. In other words, be proactive
and learn the basics at least.

Good luck,
~Jen

PS. You prices for your shipping are set by your shipping settings. Whatever
you set there is what the system is charging them. BrickLink does not have automatic
features for selling like other platforms do. And USPS First Class mail is no
longer for packages. If you aren't using Ground Advantage, you are out of
date.
 Author: cobray View Messages Posted By cobray
 Posted: Jun 11, 2024 19:18
 Subject: Re: Processing my first order
 Viewed: 57 times
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cobray (103)

Location:  USA, Michigan
Member Since Contact Type Status
Mar 10, 2024 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Bob's Your Uncle Bricks
In Help, jennnifer writes:
  In Help, cobray writes:
  When you receive an order, what is your process in filling it?

This is my first one, so I'm finding it a bit confusing. For instance, it
took a bit of clicking around to find out what the customer actually bought.
Also, at that point the software didn't show me my remarks, so I didn't
know where to look for the parts. Fortunately, it was all minifigs that were
easy for me to find.

Now that I've picked the order I've changed the status to "packed."
This afternoon, I'll change it to "shipped," then I'm guessing
once he receives it, there will be a final step.

Any pointers on how to pick and finish out an order where the Bricklink software
is concerned would be greatly appreciated.

Thanks! Very excited to be filling my first order!

Robert Morse
Bob's Your Uncle Bricks

Honestly, if I were you I would go over every inch of the seller side of BrickLink
before I started selling. Click every button, read the relevant Help pages, follow
some Forum threads of new sellers asking for advice. In other words, be proactive
and learn the basics at least.

Good luck,
~Jen

PS. You prices for your shipping are set by your shipping settings. Whatever
you set there is what the system is charging them. BrickLink does not have automatic
features for selling like other platforms do. And USPS First Class mail is no
longer for packages. If you aren't using Ground Advantage, you are out of
date.

Thank you. I've changed it to Ground Advantage. BTW the post office said
they've replaced First Class with Ground Advantage. First Class is no longer
an option at my local post office.
So that's one problem solved. Any advice on how to set a flat shipping rate
of $4.99? I'm not able to find that setting.
 Author: SirIceCream1001 View Messages Posted By SirIceCream1001
 Posted: Jun 11, 2024 19:25
 Subject: Re: Processing my first order
 Viewed: 59 times
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SirIceCream1001 (833)

Location:  USA, Montana
Member Since Contact Type Status
Oct 24, 2023 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: SirIceCreamMansBrixNFigs
In Help, cobray writes:
  In Help, jennnifer writes:
  In Help, cobray writes:
  When you receive an order, what is your process in filling it?

This is my first one, so I'm finding it a bit confusing. For instance, it
took a bit of clicking around to find out what the customer actually bought.
Also, at that point the software didn't show me my remarks, so I didn't
know where to look for the parts. Fortunately, it was all minifigs that were
easy for me to find.

Now that I've picked the order I've changed the status to "packed."
This afternoon, I'll change it to "shipped," then I'm guessing
once he receives it, there will be a final step.

Any pointers on how to pick and finish out an order where the Bricklink software
is concerned would be greatly appreciated.

Thanks! Very excited to be filling my first order!

Robert Morse
Bob's Your Uncle Bricks

Honestly, if I were you I would go over every inch of the seller side of BrickLink
before I started selling. Click every button, read the relevant Help pages, follow
some Forum threads of new sellers asking for advice. In other words, be proactive
and learn the basics at least.

Good luck,
~Jen

PS. You prices for your shipping are set by your shipping settings. Whatever
you set there is what the system is charging them. BrickLink does not have automatic
features for selling like other platforms do. And USPS First Class mail is no
longer for packages. If you aren't using Ground Advantage, you are out of
date.

Thank you. I've changed it to Ground Advantage. BTW the post office said
they've replaced First Class with Ground Advantage. First Class is no longer
an option at my local post office.
So that's one problem solved. Any advice on how to set a flat shipping rate
of $4.99? I'm not able to find that setting.

Edit the shipping method and follow the pictures
 


 Author: cobray View Messages Posted By cobray
 Posted: Jun 11, 2024 19:33
 Subject: Re: Processing my first order
 Viewed: 41 times
 Topic: Help
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cobray (103)

Location:  USA, Michigan
Member Since Contact Type Status
Mar 10, 2024 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Bob's Your Uncle Bricks
In Help, SirIceCream1001 writes:
  In Help, cobray writes:
  In Help, jennnifer writes:
  In Help, cobray writes:
  When you receive an order, what is your process in filling it?

This is my first one, so I'm finding it a bit confusing. For instance, it
took a bit of clicking around to find out what the customer actually bought.
Also, at that point the software didn't show me my remarks, so I didn't
know where to look for the parts. Fortunately, it was all minifigs that were
easy for me to find.

Now that I've picked the order I've changed the status to "packed."
This afternoon, I'll change it to "shipped," then I'm guessing
once he receives it, there will be a final step.

Any pointers on how to pick and finish out an order where the Bricklink software
is concerned would be greatly appreciated.

Thanks! Very excited to be filling my first order!

Robert Morse
Bob's Your Uncle Bricks

Honestly, if I were you I would go over every inch of the seller side of BrickLink
before I started selling. Click every button, read the relevant Help pages, follow
some Forum threads of new sellers asking for advice. In other words, be proactive
and learn the basics at least.

Good luck,
~Jen

PS. You prices for your shipping are set by your shipping settings. Whatever
you set there is what the system is charging them. BrickLink does not have automatic
features for selling like other platforms do. And USPS First Class mail is no
longer for packages. If you aren't using Ground Advantage, you are out of
date.

Thank you. I've changed it to Ground Advantage. BTW the post office said
they've replaced First Class with Ground Advantage. First Class is no longer
an option at my local post office.
So that's one problem solved. Any advice on how to set a flat shipping rate
of $4.99? I'm not able to find that setting.

Edit the shipping method and follow the pictures

Thank you. I'm pretty sure I did that correctly. I chose flat rate then
manually input the amount of $4.99 though as opposed to choosing one off the
menu. Hope it works.
 Author: peregrinator View Messages Posted By peregrinator
 Posted: Jun 11, 2024 19:40
 Subject: Re: Processing my first order
 Viewed: 64 times
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peregrinator (1101)

Location:  USA, New Jersey
Member Since Contact Type Status
Jan 21, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Faber Family Bricks
In Help, cobray writes:
  Thank you. I've changed it to Ground Advantage. BTW the post office said
they've replaced First Class with Ground Advantage. First Class is no longer
an option at my local post office.
So that's one problem solved. Any advice on how to set a flat shipping rate
of $4.99? I'm not able to find that setting.

Make sure you have only one shipping method:
 
 Author: infinibrix View Messages Posted By infinibrix
 Posted: Jun 11, 2024 10:29
 Subject: Re: Processing my first order
 Viewed: 61 times
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infinibrix (5591)

Location:  United Kingdom, England
Member Since Contact Type Status
Jul 1, 2013 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: infinibrix
In Help, cobray writes:
  When you receive an order, what is your process in filling it?

This is my first one, so I'm finding it a bit confusing. For instance, it
took a bit of clicking around to find out what the customer actually bought.
Also, at that point the software didn't show me my remarks, so I didn't
know where to look for the parts. Fortunately, it was all minifigs that were
easy for me to find.

Now that I've picked the order I've changed the status to "packed."
This afternoon, I'll change it to "shipped," then I'm guessing
once he receives it, there will be a final step.

Any pointers on how to pick and finish out an order where the Bricklink software
is concerned would be greatly appreciated.

Thanks! Very excited to be filling my first order!

Robert Morse
Bob's Your Uncle Bricks

My advice would be to start of with offering manual invoice first before setting
up instant checkout shipping rules since this will give you a chance to get a
better feel for the types of orders you receive along with allowing you to check
weights, package sizes and shipping charges prior to invoicing and taking payment