Discussion Forum: Thread 358674

 Author: Amazingly View Messages Posted By Amazingly
 Posted: Jun 5, 2024 21:43
 Subject: Removing an item
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 Topic: Help
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Amazingly (15301)

Location:  USA, Florida
Member Since Contact Type Status
Apr 10, 2021 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Amazingly Amazing
Does anyone know the link to remove something from an order? The buyer is new
so it is best if I just remove it for them.
Thanks
 Author: popsicle View Messages Posted By popsicle
 Posted: Jun 5, 2024 21:57
 Subject: Re: Removing an item
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popsicle (6773)

Location:  USA, Washington
Member Since Contact Type Status
Feb 21, 2006 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: ConstrucToys
In Help, Amazingly writes:
  Does anyone know the link to remove something from an order? The buyer is new
so it is best if I just remove it for them.

You'll need the buyer's acceptance, for a single item removal using the
system. A seller can however, unilaterally cancel the entire order, strange as
that seems I usually communicate and credit the order. It's more streamline,
especially with as you say, new buyers.

In any case, here's the link: https://www.bricklink.com/retractOrderItem.asp
 Author: popsicle View Messages Posted By popsicle
 Posted: Jun 5, 2024 22:03
 Subject: Re: Removing an item
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popsicle (6773)

Location:  USA, Washington
Member Since Contact Type Status
Feb 21, 2006 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: ConstrucToys
In Help, popsicle writes:
  In Help, Amazingly writes:
  Does anyone know the link to remove something from an order? The buyer is new
so it is best if I just remove it for them.

You'll need the buyer's acceptance, for a single item removal using the
system. A seller can however, unilaterally cancel the entire order, strange as
that seems I usually communicate and credit the order. It's more streamline,
especially with as you say, new buyers.

In any case, here's the link: https://www.bricklink.com/retractOrderItem.asp

Assuming unpaid. If paid, add the refunding step.
 Author: Nubs_Select View Messages Posted By Nubs_Select
 Posted: Jun 5, 2024 22:06
 Subject: Re: Removing an item
 Viewed: 36 times
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Nubs_Select (4750)

Location:  Canada, Ontario
Member Since Contact Type Status
Mar 15, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Nub's Select
In Help, popsicle writes:
  In Help, popsicle writes:
  In Help, Amazingly writes:
  Does anyone know the link to remove something from an order? The buyer is new
so it is best if I just remove it for them.

You'll need the buyer's acceptance, for a single item removal using the
system. A seller can however, unilaterally cancel the entire order, strange as
that seems I usually communicate and credit the order. It's more streamline,
especially with as you say, new buyers.

In any case, here's the link: https://www.bricklink.com/retractOrderItem.asp

Assuming unpaid. If paid, add the refunding step.

if paid i dont think you can remove items from the order
 Author: popsicle View Messages Posted By popsicle
 Posted: Jun 5, 2024 22:09
 Subject: Re: Removing an item
 Viewed: 51 times
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popsicle (6773)

Location:  USA, Washington
Member Since Contact Type Status
Feb 21, 2006 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: ConstrucToys
In Help, Nubs_Select writes:
  In Help, popsicle writes:
  In Help, popsicle writes:
  In Help, Amazingly writes:
  Does anyone know the link to remove something from an order? The buyer is new
so it is best if I just remove it for them.

You'll need the buyer's acceptance, for a single item removal using the
system. A seller can however, unilaterally cancel the entire order, strange as
that seems I usually communicate and credit the order. It's more streamline,
especially with as you say, new buyers.

In any case, here's the link: https://www.bricklink.com/retractOrderItem.asp

Assuming unpaid. If paid, add the refunding step.

if paid i dont think you can remove items from the order

Good clarification. Thanks
 Author: Nubs_Select View Messages Posted By Nubs_Select
 Posted: Jun 5, 2024 21:58
 Subject: Re: Removing an item
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Nubs_Select (4750)

Location:  Canada, Ontario
Member Since Contact Type Status
Mar 15, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Nub's Select
In Help, Amazingly writes:
  Does anyone know the link to remove something from an order? The buyer is new
so it is best if I just remove it for them.
Thanks

it may be simplest to refund the buyer if paid or add a credit if unpaid.
 Author: Amazingly View Messages Posted By Amazingly
 Posted: Jun 5, 2024 22:17
 Subject: Re: Removing an item
 Viewed: 43 times
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Amazingly (15301)

Location:  USA, Florida
Member Since Contact Type Status
Apr 10, 2021 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Amazingly Amazing
In Help, Nubs_Select writes:
  In Help, Amazingly writes:
  Does anyone know the link to remove something from an order? The buyer is new
so it is best if I just remove it for them.
Thanks

it may be simplest to refund the buyer if paid or add a credit if unpaid.

Yeah he paid and then wants to remove one item. Its the lowest price available
so its not like they found a better price. I forgot about the already paid part.
Thanks for the help both of you
 Author: popsicle View Messages Posted By popsicle
 Posted: Jun 5, 2024 22:24
 Subject: Re: Removing an item
 Viewed: 58 times
 Topic: Help
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popsicle (6773)

Location:  USA, Washington
Member Since Contact Type Status
Feb 21, 2006 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: ConstrucToys
In Help, Amazingly writes:
  In Help, Nubs_Select writes:
  In Help, Amazingly writes:
  Does anyone know the link to remove something from an order? The buyer is new
so it is best if I just remove it for them.
Thanks

it may be simplest to refund the buyer if paid or add a credit if unpaid.

Yeah he paid and then wants to remove one item. Its the lowest price available
so its not like they found a better price. I forgot about the already paid part.
Thanks for the help both of you

Partial refund with comms delineating the unshipped item and reflected refund.
Within the order messaging and PayPal refund process both.
 Author: popsicle View Messages Posted By popsicle
 Posted: Jun 5, 2024 22:29
 Subject: Re: Removing an item
 Viewed: 48 times
 Topic: Help
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popsicle (6773)

Location:  USA, Washington
Member Since Contact Type Status
Feb 21, 2006 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: ConstrucToys
In Help, popsicle writes:
  In Help, Amazingly writes:
  In Help, Nubs_Select writes:
  In Help, Amazingly writes:
  Does anyone know the link to remove something from an order? The buyer is new
so it is best if I just remove it for them.
Thanks

it may be simplest to refund the buyer if paid or add a credit if unpaid.

Yeah he paid and then wants to remove one item. Its the lowest price available
so its not like they found a better price. I forgot about the already paid part.
Thanks for the help both of you

Partial refund with comms delineating the unshipped item and reflected refund.
Within the order messaging and PayPal refund process both.

What's worked for me so far. Always willing to learn a better method though