Discussion Forum: Thread 357703

 Author: poukram View Messages Posted By poukram
 Posted: May 13, 2024 06:45
 Subject: Fees help after hacking
 Viewed: 189 times
 Topic: Help
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poukram (308)

Location:  France, Normandie
Member Since Contact Type Status
Feb 25, 2009 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: poukram's minifigure
I was hacked a few weeks ago, thanks to the responsiveness of the community,
the problem was limited and resolved quickly.
The hacker nevertheless managed to sell a set for €250 that he had added to take
advantage of the trust established on my profile.
This sale has since been canceled with PayPal, but I can't find a way to
cancel it on bricklink and avoid paying the almost €9 in fees that go with it.
I contacted bricklink on their email address twice about this and got no response,
my account will be blocked in 2 days if I don't pay the fees by then.
Thanks in advance for any help on the subject.
 Author: Amazingly View Messages Posted By Amazingly
 Posted: May 13, 2024 07:40
 Subject: Re: Fees help after hacking
 Viewed: 66 times
 Topic: Help
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Amazingly (15275)

Location:  USA, Florida
Member Since Contact Type Status
Apr 10, 2021 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Amazingly Amazing
In Help, poukram writes:
  I was hacked a few weeks ago, thanks to the responsiveness of the community,
the problem was limited and resolved quickly.
The hacker nevertheless managed to sell a set for €250 that he had added to take
advantage of the trust established on my profile.
This sale has since been canceled with PayPal, but I can't find a way to
cancel it on bricklink and avoid paying the almost €9 in fees that go with it.
I contacted bricklink on their email address twice about this and got no response,
my account will be blocked in 2 days if I don't pay the fees by then.
Thanks in advance for any help on the subject.

I would pay the fee and then you can get a credit, at least you won't have
to worry about it for now
 Author: jennnifer View Messages Posted By jennnifer
 Posted: May 13, 2024 08:00
 Subject: Re: Fees help after hacking
 Viewed: 65 times
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jennnifer (3691)

Location:  USA, Illinois
Member Since Contact Type Status
Sep 8, 2009 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Old Grey Bricks
In Help, poukram writes:
  I was hacked a few weeks ago, thanks to the responsiveness of the community,
the problem was limited and resolved quickly.
The hacker nevertheless managed to sell a set for €250 that he had added to take
advantage of the trust established on my profile.
This sale has since been canceled with PayPal, but I can't find a way to
cancel it on bricklink and avoid paying the almost €9 in fees that go with it.
I contacted bricklink on their email address twice about this and got no response,
my account will be blocked in 2 days if I don't pay the fees by then.
Thanks in advance for any help on the subject.

Why can't you cancel it? Did you go through the normal Problem Center process?

~Jen
 Author: bahpstore View Messages Posted By bahpstore
 Posted: May 13, 2024 10:02
 Subject: (Cancelled)
 Viewed: 58 times
 Topic: Help
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bahpstore (27245)

Location:  USA, Virginia
Member Since Contact Type Status
Sep 20, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: BAHP Store
(Cancelled)
 Author: djvale244di View Messages Posted By djvale244di
 Posted: Apr 15, 2025 11:44
 Subject: Re: Fees help after hacking
 Viewed: 63 times
 Topic: Help
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djvale244di (152)

Location:  Italy, Puglia
Member Since Contact Type Status
Feb 3, 2014 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: dibricks_apulia
how to signal an hacked store?

i look forward for your reply
 Author: Nubs_Select View Messages Posted By Nubs_Select
 Posted: Apr 15, 2025 12:04
 Subject: Re: Fees help after hacking
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Nubs_Select (4749)

Location:  Canada, Ontario
Member Since Contact Type Status
Mar 15, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Nub's Select
In Help, djvale244di writes:
  how to signal an hacked store?

i look forward for your reply

Post in the forums and report to the helpdesk
 Author: yorbrick View Messages Posted By yorbrick
 Posted: Apr 15, 2025 12:56
 Subject: Re: Fees help after hacking
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 Topic: Help
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yorbrick (1206)

Location:  United Kingdom, England
Member Since Contact Type Status
Apr 11, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Yorbricks
In Help, djvale244di writes:
  how to signal an hacked store?

i look forward for your reply

In the store banner near the picture of a shop there is a link, "report this
store".