You are a newbie as a seller and you need to be obsessed with maintaining a perfect
score. This is very important considering you just started selling and your record
is not yet huge, i.e. not many feedbacks.
All my first 1000 feedbacks were positive but I have initially received about
20 neutral or negative feedback. In all those cases, I contact buyers and resolved
the issue.
Did you try to contact this buyer? Do you know why he left you a neutral fb?
If they buyer did not answer you, you could still reply to his feedback something
like: "reached out to resolve if there was any issue but the buyer didn't
reply"
If they buyer did not answer you, you could still reply to his feedback something
like: "reached out to resolve if there was any issue but the buyer didn't
reply"
The issue was "good prices". Anyone that cares enough to look into feedback
scores can see that the buyer that left the neutral feedback was an idiot.
USA, Illinois
Canada, British Columbia
United Kingdom, England