| Discussion Forum: Thread 355049 |
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| | | Author: | wearmouth0  | | Posted: | Mar 15, 2024 10:18 | | Subject: | (Cancelled) | | Viewed: | 75 times | | Topic: | Help | |
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| | (Cancelled) |
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| | | | | Author: | SylvainLS | | Posted: | Mar 15, 2024 10:25 | | Subject: | Re: Order page | | Viewed: | 30 times | | Topic: | Help | |
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| In Help, wearmouth0 writes:
| | Hi,
I have been unable to mark an order as shipped as there is no shipped option
featured on the drop down menu , the order has been shipped and feedback has
been received.
Any ideas.
Regards,
Ian
|
Hi,
Does BL know it was paid? Was it an Onsite payment? Were there taxes (that
BL had to collect)?
If there was taxes involved, you need to refund and ask the buyer to use the
Pay button on BL. Otherwise that’s tax fraud (for both of you): https://www.bricklink.com/message.asp?ID=1401495
If there was no taxes but it was an Onsite payment that was not paid Onsite,
you need to change its payment method first.
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| | | | | | | Author: | wearmouth0 | | Posted: | Mar 15, 2024 14:39 | | Subject: | Re: Order page | | Viewed: | 18 times | | Topic: | Help | |
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| Many thanks
In Help, SylvainLS writes:
| | In Help, wearmouth0 writes:
|
| | | | Hi,
I have been unable to mark an order as shipped as there is no shipped option
featured on the drop down menu , the order has been shipped and feedback has
been received.
Any ideas.
Regards,
Ian
|
Hi,
Does BL know it was paid? Was it an Onsite payment? Were there taxes (that
BL had to collect)?
If there was taxes involved, you need to refund and ask the buyer to use the
Pay button on BL. Otherwise that’s tax fraud (for both of you): https://www.bricklink.com/message.asp?ID=1401495
If there was no taxes but it was an Onsite payment that was not paid Onsite,
you need to change its payment method first.
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United Kingdom, England
France, Nouvelle-Aquitaine