| Discussion Forum: Thread 354449 |
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| | | Author: | r.godfrey  | | Posted: | Feb 28, 2024 01:14 | | Subject: | Buyer chose incorrect currency | | Viewed: | 117 times | | Topic: | Currency | |
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| Hi smart people,
Is there anyway for me or the buyer to change the currency once they have placed
the order? It is an international order so the payment will be online. She
has chosen NZD and through paypal i only accept CAD.
Thanks for reading and for any help,
Rebecca
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| | | | | Author: | Nubs_Select | | Posted: | Feb 28, 2024 01:32 | | Subject: | (Cancelled) | | Viewed: | 32 times | | Topic: | Currency | |
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| | (Cancelled) |
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| | | | | | | Author: | r.godfrey | | Posted: | Feb 28, 2024 01:35 | | Subject: | (Cancelled) | | Viewed: | 36 times | | Topic: | Currency | |
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| In Currency, Nubs_Select writes:
For domestic it says NZD okay and only via bank transfer. For international
the only currency I accept is Canadian. They chose NZD. I am worried if I send
the invoice the payment onsite will let them pay in NZD. And in fact only let
them pay in NZD now that they chose that.
??
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| | | | | | | | | Author: | Nubs_Select | | Posted: | Feb 28, 2024 01:47 | | Subject: | Re: (Cancelled) | | Viewed: | 38 times | | Topic: | Currency | |
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| In Currency, r.godfrey writes:
| | In Currency, Nubs_Select writes:
For domestic it says NZD okay and only via bank transfer. For international
the only currency I accept is Canadian. They chose NZD. I am worried if I send
the invoice the payment onsite will let them pay in NZD. And in fact only let
them pay in NZD now that they chose that.
??
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Yes if they choose NZD then when they go to pay on PayPal they will pay in NZD
(whatever currency they pay with, the buyer will be charged the currency conversion
fee when they pay so you receive the correct amount no matter the original currency
used) but I’m curious as to the issue as you are based in NZD so don’t you prefer
everyone to pay in NZD if possible?
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| | | | | | | | | | | Author: | r.godfrey | | Posted: | Feb 28, 2024 02:17 | | Subject: | Re: (Cancelled) | | Viewed: | 29 times | | Topic: | Currency | |
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| In Currency, Nubs_Select writes:
| | In Currency, r.godfrey writes:
| | In Currency, Nubs_Select writes:
For domestic it says NZD okay and only via bank transfer. For international
the only currency I accept is Canadian. They chose NZD. I am worried if I send
the invoice the payment onsite will let them pay in NZD. And in fact only let
them pay in NZD now that they chose that.
??
|
Yes if they choose NZD then when they go to pay on PayPal they will pay in NZD
(whatever currency they pay with, the buyer will be charged the currency conversion
fee when they pay so you receive the correct amount no matter the original currency
used) but I’m curious as to the issue as you are based in NZD so don’t you prefer
everyone to pay in NZD if possible?
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I set up my paypal account when i was living in Canada (15 years). The conversion
fees into a NZ bank account are silly. Don't get that many international
orders. So, don't prefer NZD for international orders.
Figure cancelling the order is the only way forward.
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| | | | | | | | | | | | | Author: | Nubs_Select | | Posted: | Feb 28, 2024 02:36 | | Subject: | Re: (Cancelled) | | Viewed: | 32 times | | Topic: | Currency | |
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| I don’t have any pending orders so can’t test it out but have you tried manually
changing and saving the currency code on the pending order perhaps?
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| | | | | | | | | | | | | | | Author: | Nubs_Select | | Posted: | Feb 28, 2024 02:52 | | Subject: | Re: (Cancelled) | | Viewed: | 28 times | | Topic: | Currency | |
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| In Currency, Nubs_Select writes:
| | I don’t have any pending orders so can’t test it out but have you tried manually
changing and saving the currency code on the pending order perhaps?
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Or since I somehow forgot you can go to this link
https://www.bricklink.com/orderEdit.asp?ID=XXXXXXXX
(Replaced X with order number)
And you can change it there. Sorry this didn’t cross my mind earlier as I don’t
have any pending orders I didn’t see the option to change is as available there
so it slipped my mind. In the future the easiest way to access this is to select
customize display on your orders page then enable edit order icon and then you
click the 2 papers after the order number and you can change order details there
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| | | | | | | | | | | | | Author: | ghyde | | Posted: | Feb 28, 2024 03:10 | | Subject: | Re: (Cancelled) | | Viewed: | 29 times | | Topic: | Currency | |
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| In Currency, r.godfrey writes:
| | In Currency, Nubs_Select writes:
| | In Currency, r.godfrey writes:
| | In Currency, Nubs_Select writes:
For domestic it says NZD okay and only via bank transfer. For international
the only currency I accept is Canadian. They chose NZD. I am worried if I send
the invoice the payment onsite will let them pay in NZD. And in fact only let
them pay in NZD now that they chose that.
??
|
Yes if they choose NZD then when they go to pay on PayPal they will pay in NZD
(whatever currency they pay with, the buyer will be charged the currency conversion
fee when they pay so you receive the correct amount no matter the original currency
used) but I’m curious as to the issue as you are based in NZD so don’t you prefer
everyone to pay in NZD if possible?
|
I set up my paypal account when i was living in Canada (15 years). The conversion
fees into a NZ bank account are silly. Don't get that many international
orders. So, don't prefer NZD for international orders.
Figure cancelling the order is the only way forward.
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Wouldn't you be better off changing your PayPal currency to NZD? You are
living there after all. Come to think of it, are you legally obligated in some
way to accept currency in the currency that is your current country of residence?
Cheers ...
ghyde
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| | | | | Author: | Nubs_Select | | Posted: | Feb 28, 2024 01:34 | | Subject: | (Cancelled) | | Viewed: | 28 times | | Topic: | Currency | |
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| | (Cancelled) |
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| | | | | Author: | yorbrick | | Posted: | Feb 28, 2024 03:19 | | Subject: | Re: Buyer chose incorrect currency | | Viewed: | 32 times | | Topic: | Currency | |
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| In Currency, r.godfrey writes:
| | Hi smart people,
Is there anyway for me or the buyer to change the currency once they have placed
the order? It is an international order so the payment will be online. She
has chosen NZD and through paypal i only accept CAD.
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You can't enforce different payment currencies for different buyer locations.
If you accept NZ and CAD, those are offered to all. You can try steering customers
through terms, but you cannot stop an order in the 'wrong' currency.
It is a but strange, a NZ store selling in USD but only wanting payment iin CAD.
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| | | | | Author: | SezaR | | Posted: | Feb 28, 2024 04:00 | | Subject: | Re: Buyer chose incorrect currency | | Viewed: | 29 times | | Topic: | Currency | |
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| In Currency, r.godfrey writes:
| | Hi smart people,
Is there anyway for me or the buyer to change the currency once they have placed
the order? It is an international order so the payment will be online. She
has chosen NZD and through paypal i only accept CAD.
Thanks for reading and for any help,
Rebecca
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Yes, it is possible, if the order is not paid.
As Nubs_Select's screen shot, you can edit the currency.
Or, you can go this page (there is also a link on the orders' page):
https://www.bricklink.com/orderEdit.asp?ID=YOURORDERNUMBER
where YOURORDERNUMBER = is the order's number.
I accept multiple currencies and then a buyer pays in, for example, USD, I keep
the $ in my PayPal balance and then use it to pay my Bricklink's fees, or,
to buy Lego from USA.
If buyer pays in EURO, I keep EURO in my PayPal balance to use later and buy
Lego from Europe....
Otherwise, if I only accept $ CAD , when I want to buy from outside of Canada
and need to pay in a different currency than CAD, PayPal charges me %4 extra
or if I pay on PayPal via my credit car, I get charges 2.5% extra. That's
a good way to save some $$.
So when I don't have Euro in my PayPal's balance, and a buyer in Australia
orders and chooses CAD, I change the currency to EURO and I get paid in EURO.
For the buyer, there is no difference, but for me, I won't get charged 2.5%
or %4 to buy Lego in EURO. 
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New Zealand, Auckland
Canada, Ontario
Australia, Queensland
United Kingdom, England