"Please mark it received and completed once checked so we don't have
to worry if there is an issue with your order. You have 5 days from delivery
to contact us with an issue before we mark your order completed."
in your terms. you should never mark the order as complete for the buyer. ever.
it is 100% optional and many many buyers (like 50%+) never will. it is something
only the buyer should change when they are ready. some may not get to the order
for weeks even after it arrives and it can very extremely annoying if the seller
changes it and quite possible you will get negative feedback.
also you have
"we are not responsible for items damaged or lost in shipping"
which is simply not true. you are 100% responsible until the order is marked
as delivered. if you go to the post office hand them the package and immediately
they throw it into a fire you would still have to 100% refund the buyer.
Thanks for that information, I will make some changes to those terms in the morning!
"Please mark it received and completed once checked so we don't have
to worry if there is an issue with your order. You have 5 days from delivery
to contact us with an issue before we mark your order completed."
in your terms. you should never mark the order as complete for the buyer. ever.
it is 100% optional and many many buyers (like 50%+) never will. it is something
only the buyer should change when they are ready. some may not get to the order
for weeks even after it arrives and it can very extremely annoying if the seller
changes it and quite possible you will get negative feedback.
also you have
"we are not responsible for items damaged or lost in shipping"
which is simply not true. you are 100% responsible until the order is marked
as delivered. if you go to the post office hand them the package and immediately
they throw it into a fire you would still have to 100% refund the buyer.
Thanks for that information, I will make some changes to those terms in the morning!
USA, Florida
Canada, Ontario